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Review Of Kumar International0123401234

Madhupur, Madhupur | 9 minutes walk to Madhupur Junction Railway Station

    User Rating & Reviews

    • everyone
    • group
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    3.8
    Very Good

    51 Ratings, 22 Reviews

    excellent
    31%
    very good
    39%
    average
    18%
    poor
    4%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 4
    • 5
    • 4
    • 3
    • 4
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.9
    • Cleanliness3.6
    • Room2.6
    • Value For Money3.6
    • Facilities3.0
    • Child Friendliness4.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    This property offers a peaceful getaway just a short walk from Madhupur Jn, making it incredibly convenient. Guests appreciate the clean and well-designed rooms, and the staff is noted for being polite and attentive. The food is delicious, though some feel the prices could be a bit high. Overall, it's a solid choice for a comfortable stay with good service.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    nisha n.family with 1 kid

    1. They promised three bed room but could not offer and took extra money for providing a three bed finally. 2. They could not turn on TV. 3. They could not provide correct WiFi passwords. 4. Food was too much oily. 5. Some of the stuffs are not well trained ,well behaved. 6. Rooms need renovations. 7. All over overpriced for the kind of service you get.

    Travel Month: Nov 2025

    Room: Economy Non AC Room

    Kumar International has replied on Mon Nov 10 16:05:33 IST 2025

    Dear NISHA NISHA, Thank you for taking the time to share such detailed feedback. We sincerely apologize for the inconvenience you experienced regarding the room arrangement, TV and Wi-Fi issues, and the quality of food and service. Your comments have been shared with our respective teams to address each concern and ensure necessary improvements are made. We also take note of your suggestions about staff training and room renovation. Guest satisfaction is our top priority, and your feedback helps us identify areas that need immediate attention. We truly appreciate your honesty and hope you’ll consider giving us another opportunity to provide you with a better experience in the future. Warm regards, Reservation Manager. Kumar International.

    5.0

    Excellent Stay

    phalguni g.group

    The location of the hotel is unique as it is on the main road with parking facilities. The food quality of the restaurant is excellent and room service is nice. Behaviour of staff is polite and friendly. Besides, the hostel has a lift facility. Rooms are well decorated with all modern amenities.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Deluxe AC Room

    Kumar International has replied on Thu Oct 30 19:26:49 IST 2025

    Dear Phalguni Gupta, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you appreciated our convenient location, parking, excellent food, polite staff, well-decorated rooms, and modern amenities. Your kind words motivate our team to continue delivering the best hospitality. We look forward to welcoming you again for another memorable stay. Warm regards, Reservation Manager. Kumar International.

    3.0

    Average Stay

    rahul b.family with 1 kid

    Delux AC room was really good but the economy non ac room were not up to the mark .Dam in the wall and normaltoilet was there .For senior citizen persons were staying uncomfortably there.

    Travel Month: Oct 2025

    Room: Deluxe AC Room|Economy Non AC Room

    • user photos

    Kumar International has replied on Tue Oct 28 13:20:11 IST 2025

    Dear Rahul Bakshi, Thank you for your feedback. We’re glad you enjoyed the Deluxe AC room. We sincerely apologize that the Economy Non-AC rooms did not meet expectations and for the inconvenience faced by senior guests. Your observations about the wall condition and toilet facilities have been noted, and we’re taking steps to improve them. We appreciate your input and hope to welcome you again for a better experience. Warm regards, Reservation Manager. Kumar International.

    5.0

    Excellent Stay

    chiradeep c.group

    The hotel is less than a kilometre from Madhupur Jn, a distance which is quite walkable but away from the commotion of the station area. The food that the restaurant serves is delectable. The hotel staff are very polite and responsive. The combination of comfort and convenience makes it a top pick.

    Travel Month: Oct 2025

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos

    Kumar International has replied on Thu Oct 16 12:48:06 IST 2025

    Dear Chiradeep Chowdhury, Thank you for sharing your wonderful feedback. We’re delighted to know that you appreciated our convenient location, delicious food, and the polite and responsive service of our team. It’s truly rewarding to hear that the comfort and convenience we strive to offer made your stay enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back for another great experience. Warm regards, Reservation Manager. Kumar International.

    4.0

    Good Stay

    sudip n.

    1. Overall experience is good 2. But the window AC (split AC was not there) creates a lot of sound. Also there was problem of cooling 3. Per head 500ml complementary sealed water bottle seems to not upto the mark against the charges. 4. Room cleaning is done as per request and more or less the experience is good. But, it seems it is not routine but on user's demand. 5. If you ask / order something in the evening, please inform early as the restaurant is generally very busy at that time

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Standard AC Room

    Kumar International has replied on Mon Oct 13 15:27:24 IST 2025

    Dear Sudip Nath, Thank you for sharing your detailed feedback about your recent stay with us. We’re glad to hear that your overall experience was good and that you found our room cleaning service satisfactory. Your appreciation means a lot to our team. We also sincerely apologize for the inconvenience caused by the AC noise and cooling issue, as well as your concerns regarding the complimentary water quantity and service timing in the evening. Your observations are important, and we will certainly review these areas with the respective departments to identify improvements. Guest comfort and satisfaction remain our top priorities, and your feedback helps us in our ongoing efforts to enhance our services. We hope to have the opportunity to welcome you again and offer you an even better experience. Warm regards, Reservation Manager. Kumar International.

    5.0

    Excellent experience

    md h.family with 1 kid

    I recently stayed at this hotel and i can say it was a good experience. The staff went above and beyond to make us feel comfortable. The rooms were spacious, clean and nice designed. We had everything we needed like comfortable beds and clean washroom and amenities. They just need to improve the breakfast timings as it’s bit late to start at 9:00 AM.

    Travel Month: Sep 2025

    Room: Super Deluxe Room

    Kumar International has replied on Sat Oct 04 17:12:42 IST 2025

    Dear Md Hasan, Thank you for choosing to stay with us and for sharing your positive experience. We’re delighted to hear that our staff went above and beyond to make you feel comfortable, and that you appreciated our spacious, clean, and well-designed rooms with all the amenities. We also appreciate your feedback regarding the breakfast timings and will certainly review this to better accommodate our guests’ needs. We look forward to welcoming you back soon for an even better stay. Warm regards, Reservation Manager. Kumar International.

    3.0

    Average Stay

    dulal s.family with 1 kid

    Location is in good. Bathroom are not so cleaned. AIR CONDITIONER MACHINE ARE OLD AND PRODUCE HUGE SOUND WHICH DISTURB FOR SLEEP. LIFT IS THERE BUT ITS SWITCH OFF. QUALITY OF FOOD IS NOT SO GOOD BUT THE PRICE IS VERY HIGH. ROOM SERVICES ARE NOT AVAILABLE.

    Travel Month: Apr 2025

    Room: Standard AC Room

    Kumar International

    Dear DULAL SHIT, Thank you for your feedback. We’re glad you liked our location, but we sincerely apologize for the inconvenience you faced during your stay. Your concerns regarding bathroom cleanliness, air conditioner noise, lift access, food quality, and room service have been noted and shared with the respective teams for immediate improvement. We truly value your input and are committed to providing a better experience in the future. Warm regards, Reservation Manager. Kumar International.

    3.0

    Average sta

    sandeep b.loyalty-iconfamily with 1 kid

    Hotel's location is good . Food just ok. Overall the stay is just average. Rooms are bit overpriced.

    Travel Month: Dec 2024

    Room: Deluxe AC Room

    Kumar International has replied on Sat Sep 06 16:19:21 IST 2025

    Dear Sandeep Bandopadhya, Thank you for sharing your feedback. We’re glad you liked the hotel’s location. We’ve noted your comments regarding the food, pricing, and overall experience, and will review them with our team to make necessary improvements. We appreciate your input and hope to serve you better on your next visit. Warm regards, Reservation Manager. Kumar International.

    5.0

    Excellent Stay

    amir s.couple

    I really really love this property. Awesome stay management of this hotel very kind and appreciate in positive way. Thanx make my trip

    Travel Month: Jan 2025

    Room: Deluxe AC Room

    Kumar International has replied on Sat Sep 06 16:23:14 IST 2025

    Dear Amir Sohail, Thank you so much for your heartfelt feedback! We’re thrilled to hear that you really loved the property and had an awesome stay. Your kind words about our management mean a lot to us and truly motivate the team to keep delivering great service. We look forward to welcoming you back on your next trip! Warm regards, Reservation Manager. Kumar International.

    3.0

    Average Stay

    sarbajit p.loyalty-icon

    Poor quality of room service and in this winter season geyser of 4 rooms are not working out of 6 rooms we are avail. The decorations of the rooms and hotel are good. The problem is in the basic amenity.

    Travel Month: Dec 2024

    Room: Deluxe AC Room

    4.0

    Good Stay

    javed.

    Kumar international hotel good, all services are ok. Location is too good. Room quality very pretty, clean at cheap price. But if i wanted something from the hotel, it would take some minutes to give it. Besides, everything was right

    Travel Month: Oct 2024 (4-Night Stay)

    Room: SUPER DELUXE ROOM

    • user photos
    4.0

    Nice Staying

    sourav b.family

    Nice hotel,good location, service staffs are very cooperative,food is very tasty....I will definitely visit again.....just one minus point is excessive price of food.

    Travel Month: Dec 2022 (3-Night Stay)

    Room: Standard AC Room

    Kumar International has replied on Wed Jan 11 16:12:47 IST 2023

    We are really thankful to you for your suggestion and great review. We will look into the excessive price of food so that we can confirm with our end. We really appreciate your time writing us. We will be happy to serve you again. Best regards: hotel kumar international

    5.0

    Deogarh family trip

    rajib s.family

    Good experience. Staying and folding was good. Special care for senior citizen. Very near to madhupur station. Rooms clean and lift facilities was available. Behavior of all the staffs was good. Special thanks to manes h - manager in charge

    Travel Month: Dec 2022

    Room: Standard AC Room

    Kumar International has replied on Wed Jan 11 16:08:34 IST 2023

    Thanks a lot sir fir giving us such a nice review and rating. We value your time writing us. We are thankful to you for giving us the opportunity to serve you. We will be happy to see you again. Best regards : hotel kumar international

    5.0

    Excellent and elegant

    asitava g.loyalty-iconcouple

    We are senior citizens so wanted a comfortable and quiet stay. The hotel provides the same with due care and concern. The commitment of each employee for the betterment of services is exemplary. We are too happy to announce that, we will be there at the next opportunity and stay there for some days. We thank the hotel management to made our stay memorable. We will share with others our pleasantness.

    Travel Month: Nov 2022

    Room: Suite Room

    Kumar International has replied on Sat Dec 10 22:13:39 IST 2022

    Sir we are thrilled to get such a genuine and positive feedback and review. We always try our best to give customer satisfaction. We are thankful to you for giving us the opportunity to serve you. We will be happy to see you again. Thanks and regards

    5.0

    Good hotel for family

    ayan m.family

    Hotel is just 10 15min from station. They provide free pickup by toto from station. Hotel rooms are clean and staffs are cordial and helpful. They also let boarders to access kitchen to make baby foods. Good experience

    Travel Month: Aug 2022 (3-Night Stay)

    Room: Standard AC Room

    Kumar International has replied on Mon Aug 22 19:14:48 IST 2022

    Hello sir, thanks a lot for your honest review. We are thrilled that you are satisfied with hotel kumar international. Hope we can serve you again. Best wishes from hotel kumar international.

    5.0

    Hotel kumar international, madhupur

    biswanath n.couple

    Manager mr. Manish and all staff are polite and helpful. Location, restaurant, food quality and room service are also very good.

    Travel Month: Aug 2022 (3-Night Stay)

    Room: Standard AC Room

    Kumar International has replied on Tue Aug 23 00:57:46 IST 2022

    Hello sir, thanks for giving such a positive response, we are thrilled to get such a great rating and appreciation. We will be more happy to serve you again. Thanks a lot. Best wishes.

    4.0

    Business trip to Madhupur

    ramnivas s.

    The location of the hotel was very good. It was near to the railway Station. Services were fine. The room was clean. I stayed for a night so can't say much about it.

    Travel Month: Dec 2019

    Room: Non AC Room

    Kumar International has replied on Wed Jun 15 15:32:41 IST 2022

    Thanks for your valuable feedback sir. We value your appreciation.

    4.0

    Very good services all over

    sheel b.

    The location of the hotel was great. The railway station was 3-4 km from the hotel. The food was tasty in the hotel. Services were great here. The room was clean and all the basic amenities were present in the hotel. Overall a good experience.

    Travel Month: Dec 2019

    Room: Non AC Room

    Kumar International has replied on Wed Jun 15 15:35:04 IST 2022

    Thanks for your valuable feedback sir. We value your appreciation.

    2.0

    Good hotel with very poor maintenance

    arya p.family

    This is a hotel with good outlook, but from switchboard to tv nothing not mentioned properly. The boothroom commode has running water many times thus misuse of water occurs. You can get much better hotels in much low price at Madhapur.

    Travel Month: Oct 2019

    Room: Non AC Room

    Kumar International has replied on Wed Jun 15 15:39:05 IST 2022

    We are really sorry about the experienced you have faced. We value your feedback. We have upgraded each and every aspect you point out. You can come and re-visit and share your valuable suggestions.

    3.0

    Location. Not so good

    sandip k.family

    No conveyance facility, not so good,

    Travel Month: Oct 2019

    Room: Non AC Room

    Kumar International has replied on Wed Jun 15 15:53:58 IST 2022

    We are really sorry for the experienced you faced.

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