Currency
INR

Review Of Katriya Hotel and Towers

Name: Katriya Hotel and Towers
Address: 8, Raj Bhavan Road, Somajiguda, Banjara Hills, Hyderabad, Telangana, Hyderabad, 500082, IN
Price range: Katriya Hotel and Towers Price starts at INR 3,067/Night
Rating: 2.7

Somajiguda, Hyderabad

BOOK THIS NOW

User Rating & Reviews

everyone
women
group
couple
solo
business
family

2.7

Average

4680 Ratings, 2736 Reviews

excellent

15%

very good

19%

average

20%

poor

18%

bad

28%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.5
Cleanliness2.9
Room3.1
Food2.9
Hospitality2.9
Value For Money2.6

We are using generative AI to show you summarised user review

Reviews Summary

The property has faced a myriad of issues, with numerous guests complaining about unclean rooms, malfunctioning air conditioning, and poor maintenance overall. The service leaves much to be desired, with staff often unresponsive to requests. Guests reported consistent delays in room service and the lack of basic amenities like hot water and toiletries. The food quality was also criticized for being average at best. The hotel holds potential due to its location, but improvements in maintenance and service are essential.

Sort by:

Positive first

5.0

stay was ultimate

shivaprabhu p.group

It’s worth as per the tariff & Quite Good Food & very reasonable hotel tarif compared to restaurant

Travel Month: Oct 2025

Room: Deluxe Room with Queen or Twin Beds

1.0

Terrible Stay

afrin r.family with 1 kid

Very rude, fan and AC was not working called several times to check on.. no one.showed up. We slept 2 nights with noise of the fan. Service the room was stinking couldn't stay for long. No ones knows exact timings of the swimming pool n breakfast. Terrible experience. I would not rate 1 start as well

Travel Month: Sep 2025

Room: Deluxe Room with Queen or Twin Beds

5.0

Excellent Stay

sameer s.

Everything is perfect in this hotel, 2 home for everyone

Travel Month: Sep 2025 (3-Night Stay)

Room: Deluxe Room with Queen or Twin Beds

Katriya Hotel and Towers has replied on Mon Oct 06 12:56:29 IST 2025

Dear Sameer Sahoo, Namaste! Thank you for your wonderful feedback and perfect rating. We are delighted to know that you had an excellent stay and felt at home during your visit. Your kind words truly motivate our team to continue delivering exceptional hospitality. We look forward to welcoming you back soon for another comfortable stay. Warm regards, General Manager Katriya Hotel & Towers

5.0

Excellent Stay

kirity k.solo

I like the property - big rooms comfortable beds and very good showers. . The bed linen and pillow cover were fresh and had good sleep. Regarding food - Breakfast was very good especially Sambhar with Idly, dosa etc. juice served was freshly prepared. Dinner served in the room was slow but the taste was good. I recommend them to make a good system so that they can keep tab on quick billing and generating invoices . Some people take breakfast and do not pay for their guests and check out which they cannot keep tabs on. It seems because of lack of system and software too much hard work was being done by staff which takes lot of time and keep guests in waiting both during checking in and checking out.

Travel Month: Sep 2025

Room: Executive Room ( Renovated Room)

Katriya Hotel and Towers has replied on Mon Oct 06 12:57:46 IST 2025

Dear Kirity Kumar, Namaste! Thank you for sharing such a detailed and thoughtful review. We are delighted to know that you had an excellent stay and enjoyed our spacious rooms, comfortable bedding, and delicious breakfast. Your appreciation truly encourages our team. We have noted your valuable suggestions regarding the service and billing system and will certainly work on improving efficiency for a smoother guest experience in the future. We look forward to welcoming you again for another pleasant stay. Warm regards, General Manager Katriya Hotel & Towers

1.0

horrible

kishor b.business

Nothing is good expect the ground staff Staff very very horrible room not hygiene location okay Food not good room not good stuff. Very horrible. I am in. It is nothing service very bad.

Travel Month: Sep 2025

Room: Deluxe Room with Queen or Twin Beds

Katriya Hotel and Towers has replied on Mon Oct 06 12:59:13 IST 2025

Dear Kishor Bagal, Namaste! We sincerely regret that your recent stay did not meet expectations. Please accept our apologies for the inconvenience caused due to cleanliness, service, and food experience. Your feedback has been shared with the respective departments for immediate corrective action. We truly value your input as it helps us improve our standards, and we hope you may allow us another opportunity to serve you better in the future. Warm regards, General Manager Katriya Hotel & Towers

1.0

Terrible Stay

naresh k.

very unpleasant experience. the staff is rude and unresponsive. The front desk manager especially talks rudely to guests and asks them to cancel the booking if an inconvenience is raised to him. the beds in the rooms are too small for 2 people and not of the king size as shown on the booking page

Travel Month: Sep 2025

Room: Executive Room ( Renovated Room)

Katriya Hotel and Towers has replied on Mon Oct 06 13:00:26 IST 2025

Dear Naresh Kumar, Namaste! We sincerely apologize for the unpleasant experience during your stay. Your feedback regarding staff behavior and room comfort has been shared with the concerned departments for immediate review and corrective action. This is not the level of service we strive to deliver, and we truly regret the inconvenience caused. We value your feedback as it helps us improve our hospitality, and we hope you may allow us another opportunity to serve you better in the future. Warm regards, General Manager Katriya Hotel & Towers

2.0

Poor Stay

siddharth b.solo

The rooms did not have an AC in working condition. They changed the room for me also after which the new room had very less cooling. Most of the customers were complaining about the same at the reception. The room condition is also not nice. The first room which they had provided the hand shower was not working and also there were no towels or napkins. The food and breakfast is good at the restaurant.

Travel Month: Sep 2025

Room: Deluxe Room with Queen or Twin Beds

Katriya Hotel and Towers has replied on Mon Oct 06 13:01:45 IST 2025

Dear Siddharth Batavia, Namaste! We sincerely regret the inconvenience you faced during your stay, especially with the air conditioning and room maintenance. Please accept our apologies for these shortcomings. Your appreciation for our restaurant food and breakfast is encouraging, and your valuable feedback regarding the rooms has been shared with the concerned departments for immediate improvement. We truly value your input and hope you will give us another opportunity to serve you better in the future. Warm regards, General Manager Katriya Hotel & Towers

1.0

Terrible Stay

swathi a.family with 1 kid

such a worst hotel and service. Rooms were so bad. Fan wasn't working. Leakage of water in the room, windows broken and so room full of flies and mosquitoes all night... And ac wasn't cooling because of broken window... My baby couldn't sleep all night. Wen addressed the issue, the duty manager didn't respond at all..... No phone was working in the room... Such a worst hotel and worst staffs...

Travel Month: Sep 2025

Room: Premium Room with King Bed, High-Floor

Katriya Hotel and Towers has replied on Mon Oct 06 13:03:12 IST 2025

Dear Swathi Ashok, Namaste! We sincerely apologize for the disappointing experience you had during your stay. The issues you mentioned regarding room maintenance, air conditioning, and staff responsiveness are certainly not up to our standards. Your feedback has been shared with the concerned teams for immediate corrective action. We deeply regret the inconvenience caused to you and your family and assure you that necessary steps are being taken to improve our facilities and services. We hope you may give us another chance to serve you better in the future. Warm regards, General Manager Katriya Hotel & Towers

1.0

Terrible Stay

harbans a.solo

smelling room, unhygienic, phones not working, no response from reception, pathetic behavior of Managers

Travel Month: Sep 2025

Room: Deluxe Room with Queen or Twin Beds

Katriya Hotel and Towers has replied on Mon Oct 06 13:06:04 IST 2025

Dear Harbans Anand, Namaste! We sincerely apologize for the unpleasant experience you faced during your stay at Katriya Hotel & Towers. Your feedback regarding room cleanliness, non-functional phones, reception response, and staff behavior is taken very seriously. Please be assured that we are addressing these issues with our housekeeping, maintenance, and management teams to improve our services immediately. We regret that your stay did not meet your expectations and hope to have the opportunity to provide you with a better experience in the future. Warm regards, General Manager Katriya Hotel & Towers

1.0

so bad staff

aditya a.business

Reception staff was so so bad and room service also so bad and they all are egarly for money only staff was so so bad. I am not staying in katriya hotel in future

Travel Month: Sep 2025

Room: Deluxe Room with Queen or Twin Beds

Katriya Hotel and Towers has replied on Mon Oct 06 13:07:19 IST 2025

Dear Aditya Agrawal, Namaste! We sincerely apologize for the unsatisfactory experience you had during your stay at Katriya Hotel & Towers. Your feedback regarding reception and room service staff behavior is taken very seriously. We are addressing these concerns with our team to ensure better service and professionalism for all our guests. We regret that your stay did not meet your expectations and hope to have the opportunity to provide a much-improved experience in the future. Warm regards, General Manager Katriya Hotel & Towers

2.0

Poor Stay

rajib g.solo

The AC was not working hence called House Keeping for 3 times, after that the mechanic came after 45 - 50 minutes. But still it didn’t work properly.

Travel Month: Sep 2025

Room: Katriya Superior Room Queen or Twin (Newly Renovated Room)

Katriya Hotel and Towers has replied on Mon Oct 06 13:08:51 IST 2025

Dear Rajib Guha, Namaste! We sincerely apologize for the inconvenience caused due to the AC issues during your stay at Katriya Hotel & Towers. We regret the delay in resolving the problem and the discomfort it caused. Your feedback is taken seriously, and we are addressing this with our maintenance and housekeeping teams to ensure faster and more efficient service in the future. We hope to have the opportunity to provide you with a more comfortable stay on your next visit. Warm regards, General Manager Katriya Hotel & Towers

1.0

Terrible Stay

swapnil s.

facing several issues: AC is not working, making it very uncomfortable. I was charged ₹200 for just two empty plates, which is unreasonable. The room smells bad, and The door doesn’t close properly, which is a safety issue. I request that these issues be addressed immediately. If not, I would appreciate either a room change or a refund.

Travel Month: Sep 2025 (3-Night Stay)

Room: Deluxe Suite Queen

Katriya Hotel and Towers has replied on Mon Oct 06 13:10:26 IST 2025

Dear Swapnil Salvi, Namaste! We sincerely apologize for the multiple issues you faced during your stay at Katriya Hotel & Towers, including the AC, room cleanliness, door malfunction, and concerns regarding charges. Your feedback is taken very seriously, and we are addressing these matters immediately with our housekeeping, maintenance, and management teams. We regret the inconvenience caused and would be happy to discuss a resolution, including a room change or appropriate compensation, to ensure your concerns are addressed. Warm regards, General Manager Katriya Hotel & Towers

2.0

Poor Stay

chetan t.

The quality of the room is not in good condition. Not worth the amount I paid for the night. Service is also very slow and bad. Not happy with the stay.

Travel Month: Sep 2025

Room: Katriya Superior Room Queen or Twin (Newly Renovated Room)

Katriya Hotel and Towers has replied on Mon Oct 06 13:11:39 IST 2025

Dear Chetan Trivedi, Namaste! We sincerely apologize that your stay at Katriya Hotel & Towers did not meet your expectations. Your feedback regarding room condition and service is taken very seriously, and we are addressing these concerns with our housekeeping and service teams to improve guest experience. We regret the inconvenience caused and hope to have the opportunity to provide you with a better and more comfortable stay in the future. Warm regards, General Manager Katriya Hotel & Towers

3.0

Average Stay

palde s.

Maintenance average food average

Travel Month: Sep 2025

Room: Deluxe Room with Queen or Twin Beds

Katriya Hotel and Towers has replied on Fri Sep 12 10:14:11 IST 2025

Dear Palde Srinivas, Namaste! Thank you for sharing your feedback. We regret to know that your experience was only average in terms of maintenance and food. Your comments have been shared with our concerned teams to ensure improvements in both areas. We truly value your input and look forward to welcoming you again for a much better experience next time. Warm regards, General Manager Katriya Hotel & Towers

2.0

Poor Stay

nikhil r.family with 1 kid

Hello behaviour, not good and hotel service is not good and all that all the items are chargeable and the empty plate 100rs per plate will be charged

Travel Month: Sep 2025

Room: Deluxe Suite Queen

Katriya Hotel and Towers has replied on Fri Sep 12 10:16:54 IST 2025

Dear Nikhil Ranjan, Namaste! We are truly sorry to learn about your disappointing experience. Guest satisfaction is our top priority, and it is concerning to hear about the issues you faced with service behavior and additional charges. Please be assured that your feedback has been shared with the concerned departments for immediate corrective action. We sincerely hope you will allow us another opportunity to serve you better and provide a far improved experience during your next visit. Warm regards, General Manager Katriya Hotel & Towers

4.0

Good Stay

charan c.couple

Staff receiving is good , ambiance also nice ,but facing issue with airconditioner, noisy fan, non working shower.

Travel Month: Sep 2025

Room: Deluxe Room with Queen or Twin Beds

Katriya Hotel and Towers has replied on Fri Sep 12 10:19:48 IST 2025

Dear Charan, Namaste! Thank you for sharing your feedback and appreciating our staff and ambiance. We sincerely regret the inconvenience you faced with the air-conditioner, fan, and shower. Please be assured that our maintenance team has been informed to resolve these issues at the earliest. We are glad you had an overall good stay, and we look forward to welcoming you again with an even better experience. Warm regards, General Manager Katriya Hotel & Towers

1.0

Terrible Stay

mallikharjuna r.business

pathetic rooms, no cleanliness, key doesnt work .. food is worst. not at all worth to stay in this hotel. only reception area is looks good. rooms, beds are very bad ... worst i had in this hotel pathetic rooms, no cleanliness, key doesnt work .. food is worst. not at all worth to stay in this hotel. only reception area is looks good. rooms, beds are very bad ... worst i had in this hotel.

Travel Month: Aug 2025

Room: Premium Room with King Bed, High-Floor

Katriya Hotel and Towers has replied on Fri Sep 12 10:24:37 IST 2025

Dear Mallikharjuna Rao Tanniru, Namaste! We are truly sorry to know that your stay with us did not meet expectations. Please accept our sincere apologies for the inconvenience caused due to cleanliness, room conditions, and food quality. Your concerns are extremely valuable to us, and we have shared them with the respective teams for immediate corrective action. While we regret the shortcomings during your visit, we sincerely hope you will consider giving us another chance to provide you with a much-improved experience in the future. Warm regards, General Manager Katriya Hotel & Towers

5.0

Excellent Stay

subbiah n.solo

The property was awesome. The linen, bedding, towels were fresh, clean and hygienic. the sleep quality was good

Travel Month: Aug 2025

Room: Deluxe Room with Queen or Twin Beds

Katriya Hotel and Towers has replied on Fri Sep 12 10:25:55 IST 2025

Dear Subbiah Natarajan, Namaste! Thank you for your wonderful feedback. We are delighted to know that you enjoyed a comfortable stay and appreciated the cleanliness, hygiene, and sleep quality. Your kind words motivate our team to keep striving for excellence. We look forward to welcoming you back soon for yet another pleasant experience. Warm regards, General Manager Katriya Hotel & Towers

4.0

Good Stay

prince r.solo

Property and was good also the staff was very humble and the location is very easy to find oit

Travel Month: Aug 2025

Room: Premium Room with King Bed, High-Floor

Katriya Hotel and Towers has replied on Fri Sep 12 10:27:10 IST 2025

Dear Prince Rana, Namaste! Thank you for your kind words and for appreciating our property, location, and staff hospitality. We are glad you had a comfortable stay, and we look forward to welcoming you again for an even better experience next time. Warm regards, General Manager Katriya Hotel & Towers

3.0

Average Stay

mahesh g.solo

Recently I stayed in this hotel for 2 nights. I used to stay at this hotel because of this price point it’s a good hotel. But in my last stay. I encountered that they charge for empty plates that too ₹105+ tax 😅. I didn’t understood what type of service they are providing. To be honest.. This is really worst part. And I asked receptionist last time I didn’t charged like this. He’s like recently management has been changed so new rules. I thought it won’t last longer if they behave like this.

Travel Month: Aug 2025

Room: Premium Room with King Bed, High-Floor

Katriya Hotel and Towers

Dear Mahesh Goud, Namaste! Thank you for taking the time to share your feedback. We sincerely regret the inconvenience caused by the additional charges you experienced. Your concern is very valid, and we will review this matter internally to ensure transparency and fairness in our policies. We value your continued patronage in the past and assure you that steps are being taken to improve both our services and guest experience. We hope to welcome you again with a much more satisfying stay. Warm regards, General Manager Katriya Hotel & Towers