This place appears to be managed by novice hoteliers. While the overall aesthetic has a rustic charm, the experience significantly lacks in hospitality. The access road to the property is challenging and barely drivable, making it difficult to bring your car inside. Additionally, you can't drive directly to your suite, and there is no telephone provided within the suites, causing inconvenience due to the need to repeatedly walk back and forth for communicating with staff.
However, the people managing the property were decent and tried their best to accommodate our needs and delight us. Given the price charged, I expected better customer service and more thoughtful arrangements.