Review Of iROOMZ Sri Sai Comforts

iROOMZ Sri Sai Comforts has replied on Fri Sep 13 12:20:40 IST 2024

Dear Ms. Prabhu, Thank you for sharing your feedback with us. We sincerely apologize that your recent stay did not meet your expectations. Ensuring a clean and comfortable environment for all our guests is our top priority, and it is concerning to hear that you faced issues with cleanliness and service. We regret the condition of the blankets, pillows, and bathroom, as this is not up to our usual standards. Please rest assured that we are addressing these concerns with our housekeeping and maintenance teams immediately to ensure this does not happen again in the future. We are also taking steps to improve staff behavior through additional training, as courteous and respectful service is essential for us. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for an improved experience.

iROOMZ Sri Sai Comforts has replied on Fri Sep 13 12:21:31 IST 2024

Dear Mr. Padavu, Thank you for taking the time to share your experience. We sincerely apologize for the numerous inconveniences you faced during your stay. It is clear that we did not meet the high standards we aim to provide, and for that, we are deeply sorry. Your feedback regarding the poor maintenance, unhygienic bathroom, and lack of cleanliness in the room is concerning. We will be addressing these issues with our maintenance and housekeeping teams to ensure such matters are resolved promptly. Regarding the lift, TV, and AC issues, we apologize for any discomfort this caused you. We are currently reviewing these facilities to prevent further disruptions and ensure all our guests enjoy a fully functioning stay in the future. We value your input and will use it to improve the services and facilities we offer. We hope you will give us another opportunity to serve you better in the future.

iROOMZ Sri Sai Comforts has replied on Fri Sep 13 12:33:22 IST 2024

Dear Mr. Chakraborty, Thank you for sharing your feedback regarding your recent stay. We are deeply sorry to hear about the issues you encountered, and we sincerely apologize for the unpleasant experience. We understand that the lack of water in the toilet basin, absence of hot water after 3 PM, and the unsanitary condition of the bathroom and bed sheets are unacceptable. Please be assured that we are taking immediate corrective actions to address these concerns with our maintenance and housekeeping teams. Your comment regarding the cleanliness of the toilet is particularly alarming, and we are committed to ensuring that our facilities meet proper hygiene standards moving forward. Additionally, we will be reviewing our pricing and services to ensure that they are in line with the expectations of our guests. We appreciate your candid feedback and hope you will give us another opportunity to offer you a better experience in the future.

iROOMZ Sri Sai Comforts has replied on Fri Sep 13 12:34:11 IST 2024

Dear Mr. Shuhaib, Thank you for taking the time to share your feedback. While we are glad to hear that you found our location convenient and appreciated the behavior of our staff, we sincerely apologize for the discomfort you experienced during your stay. We regret that the room size, cleanliness of the washroom, and towel condition were not up to standard. Your feedback has been shared with our housekeeping team to ensure immediate improvements. We understand the importance of providing a comfortable and pleasant stay, and we will work to enhance our facilities and services moving forward. Thank you again for your valuable feedback, and we hope to have the chance to serve you better in the future.

iROOMZ Sri Sai Comforts has replied on Fri Sep 13 12:35:06 IST 2024

Dear Ms. Krishnan, Thank you for sharing your feedback. We are truly sorry to hear that your experience with us was unsatisfactory. We understand your concerns regarding the difficulty in locating the hotel, poor service, and the cancellation policy. Your comments about our service and policies are important, and we will review these internally to ensure improvements are made. We strive to offer a fair and friendly experience for all our guests, and we regret that we fell short in this instance. We also take your feedback regarding pricing seriously and will assess how we can better match value with cost. Thank you for bringing these issues to our attention, and we hope to regain your trust in the future.

iROOMZ Sri Sai Comforts has replied on Fri Sep 13 12:35:57 IST 2024

Dear Mr. Mallanna, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the lack of food options and water supply. We understand the importance of having basic amenities such as water bottles readily available and regret that this was not provided. Your feedback has been shared with our team, and we will ensure these issues are addressed immediately. We appreciate your comments and will work hard to improve the overall guest experience. We hope you will consider staying with us again in the future.

iROOMZ Sri Sai Comforts has replied on Fri Sep 13 12:36:52 IST 2024

Dear Mr. Maheshwari, Thank you for your kind words and positive feedback! We are delighted to hear that you enjoyed our services and found our staff to be helpful. Providing excellent service is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back for another great stay in the future!

iROOMZ Sri Sai Comforts has replied on Fri Sep 13 12:37:30 IST 2024

Dear Mr. Vivek, Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations, particularly regarding the cleanliness of the hotel, room size, and condition of the toilets. Please know that your concerns have been noted, and we are addressing these issues with our housekeeping team to ensure proper cleanliness and hygiene standards are maintained. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to provide you with a better experience in the future.