Review Of IOI Serenity Suites

There was no door in the bathroom imagine this and they ignore you when you ask to change room

Neatly done rooms. Decent experience of the property

location and the room was very good but it was really hard to find the way to get to reception area and caretaker was not ready to help until the checkin time , I guess there should have been a person there to help , they were available on WhatsApp calls calls only , apart from this the experience was awesome location and the room was very good but it was really hard to find the way to get to reception area and caretaker was not ready to help until the checkin time , I guess there should have been a person there to help , they were available on WhatsApp calls calls only , apart from this the experience was awesome

Easy to locate, Guided by Caretaker, Amenities- almost everything was available at Property. Over all one of the best experience ❤️❤️❤️

It was disgusting - it's not called - it's called some sort of residence - there's no caretaker as they claim - there was no water - craziest service

Nice experience with this studio apartment

It’s a wonderful property. Neet and clean big room with all facilities. The location is very good. And due to mall you have plenty of food variations and entertainment.

it was excellent comfortable facilities smooth check in process and cleanliness was awesome nice furniture as well Stop messaging already given feedback plz

Overall experience was nice and property was also well cleaned maintained just few services required for improvement

Excellent location , parking available , clean and hygienic place

I have not had good experience staying here. Check-in was not provided on time...nobody had picked my call..I had tried multiple times and in the end I had to call for support. Even after calling to support. Check-in was provided 15 20 min later. After check -in, room key was not provided..I had to go out without locking the room..took my important things along with him..Room was not upto expectation..cracks in wall..little smelly..I had not good experience..

The property's location, the stay, the staff - 10/10. The staff were so friendly and welcoming, the stay was properly maintained and the cafes/shops in the vicinity were just wonderful. Would definitely stay again when I'm back in Gurugram.

amazing experience good room service nice property ............ ....... ...... ... ... . .

It is a self check in, within a mall. The location is on a main road and close to a lot of locations like Ambience malls, banjara market. It is convenient as there is a super market right in the mall for a short grocery run. There are few restaurant options within the complex in case you feel like it.

Overall it was an amazing experience. Just that the ro water tap was not working in the room. Rest it was a good exp.

Amazing and responsive host .! The clean was clean , comfortable, beautiful.! Only the wash basin drainage can be improved a little. Other than that 10/10.....

It was a excellent stay at i oi serenity suites

Clean room and nice view from room. Caretaker was very polite and helpful. Overall good stay. Will definitely recommend if you want to stay in gurgaon sector 68.

Although everything is good, just wanted to add that atleast place some plates and mugs in the kitchen. And kindly put a mosquito repellent inside or something, there were lots of small mosquitoes everywhere. Hygiene is most important. Thanks

This property is to good the serivces of hotel is excellent and it's was totally hygienic.