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You are booking hotel for more than 30 days

Review Of Hotel Westend

Near Jalandhar Train Station, Jalandhar | 3 minutes walk to Lyallpur Kc Hlt Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.6
    Very Good

    176 Ratings, 113 Reviews

    excellent
    33%
    very good
    28%
    average
    20%
    poor
    8%
    bad
    11%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 3
    • 3
    • 4
    • 2
    • 5
    • 5

    Rating Categories

    • Location4.1
    • Cleanliness4.3
    • Room4.4
    • Value For Money4.1
    • Food4.4
    • Facilities4.0
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property offers a budget-friendly stay with clean accommodations and a cooperative staff. It's conveniently located near the bus stand, making travel easy. However, many guests pointed out that the rooms are quite small with ventilation issues, and basic amenities like complimentary water bottles and toiletries are lacking. While food quality received mixed reviews, some found it home-cooked and satisfactory. Overall, it's a decent choice for single travelers looking for a simple stay within a reasonable price range.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    zhevitoli a.family with 1 kid

    Very unhygienic, bad food and they take extra charges for room receptionist demanded 500 extra money but I pay 300rs

    Travel Month: Aug 2025

    Room: Deluxe Room

    3.0

    Average Stay

    biju m.group

    The management behavior was very good. The owner itself came to pick up with his car when we were stuck in the rain rear by the hotel. Also he himself dropped us in the market about 2 km away from the hotel without any cost. Very helpful people. The food was supplied from outside which was good. The room provided space was not enough for 3 adults we booked. The bathroom was average in cleaning. AC leaks and water gets inside the room. When the room opens, it has a bad smell for some time.

    Travel Month: Aug 2025

    Room: Deluxe Room

    4.0

    Good Stay

    priyanshi.

    Deluxe rooms are so small washroom condition is also not good

    Travel Month: Jul 2025

    Room: Deluxe Room

    5.0

    Nyc stat

    solo

    Very nice experience very clean room and helpful staff everything available at one call

    Travel Month: Jun 2025

    Room: Standard Room NON AC

    3.0

    mixed experience

    faizan k.solo

    experience is good but they are charged me for water no water bottle or some amenities are missing if you are paying this ammount you expect more.

    Travel Month: May 2025

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    sufyan w.

    The room is so small

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    seema b.

    Our stay at westend Jalandhar was good. We reached around 11. Food was kept packed as we requested for the same. Room and bedding was clean. Staff also was helpful.

    Travel Month: May 2025

    Room: Standard Room NON AC

    1.0

    small rooms with no ventilation and rude staff

    tarana s.couple

    Rooms were small, with no ventilation, had foul smell in rooms. Staff have zero manners whatsoever. And if asked for any help, denied without any shame. Rooms had no water bottles or any basic amenities

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room

    3.0

    average stay

    siju j.solo

    Stay was good but didn’t provided complementary water they charged extra for it and dental kit was also not provided.

    Travel Month: Feb 2025

    Room: Standard Room NON AC

    2.0

    Poor Stay

    debarshi.loyalty-iconsolo

    The property was far away from the railway station and room was very small and the location is very shady

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    ankit.

    cleaning. issue. 👍

    Travel Month: Nov 2024

    Room: Standard Room NON AC

    5.0

    Affordable

    navin p.group

    Average for a reasonable price, if you are looking for a low price place. This is it. Just go for it

    Travel Month: Sep 2024

    Room: Standard Room NON AC

    5.0

    Reccomandatio

    arbab h.solo

    The property is gud enough, also staff is coperative well manner. The place quite enough as campare to other place

    Travel Month: Jul 2024

    Room: Deluxe Room

    4.0

    Good

    ranjan s.business

    Very helpful l and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel.

    Travel Month: Aug 2024

    Room: Standard Room NON AC

    • user photos
    5.0

    Pleasant stay at jalandha

    jovi s.loyalty-iconsolo

    Firstly the location was very central and convenient. Very close to jalandhar isbt. Secondly, the rooms were clean n had all amenities n very budget friendly. Third the staff were very friendly n helpful especially the guy in main desk n the helper. Had a very pleasant stay.

    Travel Month: May 2024

    Room: Deluxe Room

    3.0

    Average Stay

    vatsal m.

    The hotel is located near the bus stand of the city. Finding the hotel was a challenge as it is very small and not known by locals. The room which i booked didn't have a working ac which is a basic necessity these days.

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    shivangi s.business

    I came here for my ssb interview. Everything was good but there was no ventilation in the bathroom. They need to focus on cleanliness and hygiene of bathrooms as well.

    Travel Month: Apr 2024

    Room: Standard Room NON AC

    3.0

    Average Stay

    anish k.

    Hotel was good. A little bit small room. Window was there but its like if you open it everbody can see wt are u doing and also can steal something. Thats the insecurity from my side

    Travel Month: Feb 2024

    Room: Deluxe Room

    4.0

    Good Stay

    arjun g.solo

    It was nice stay. The room were cozy and good for a single person or couples. Also the staff were understanding and good.

    Travel Month: Jan 2024

    Room: Standard Room NON AC

    2.0

    "terrible experience: disappointing stay

    binod p.loyalty-iconbusiness

    Initially, i booked a deluxe room expecting an ac to maintain a comfortable temperature between 24 and 26 degrees. However, despite paying, i didn't receive the remote or power due to the winter season. The stay was extremely disappointing. The rooms were unclean, covered in dust with no clean bedsheet for the blanket, which seemed to be shared among all guests without washing. Pillow covers had visible stains, sockets were non-functional to charge mobiles (turned off from the main board to save electricity, and there were no provisions for hot drinking water. The room's size was inadequate; there was barely any space once a large trolley was placed. The tv was non-operational, and even the lights near the mirror were missing, making shaving only possible with the light from my mobile. My recommendation would be to avoid booking this hotel altogether.

    Travel Month: Dec 2023

    Room: Deluxe Room

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