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Review Of Hotel Vijay Niwas

Pink City, Jaipur

    User Rating & Reviews

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    • group
    • couple
    • solo
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    • family
    3.1
    Good

    164 Ratings, 76 Reviews

    excellent
    23%
    very good
    25%
    average
    23%
    poor
    10%
    bad
    19%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 4
    • 2
    • 2
    • 2
    • 1
    • 3
    • 1
    • 3

    Rating Categories

    • Location3.1
    • Cleanliness3.1
    • Room3.3
    • Value For Money3.2
    • Food2.9
    • Security3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the good food and tasty meals from the rooftop restaurant, along with the property's prime location. Some mention friendly and helpful staff, particularly during check-in. However, numerous cleanliness issues, such as dirty rooms and bathrooms, cockroach sightings, and poor room service overshadow these positives. Many guests express dissatisfaction with the management and amenities, highlighting a lack of hygiene and responsiveness.

    Sort by:

    Positive first
    1.0

    Very bad experi

    mohit c.family

    Very bad experience. Despite booking the hotel didn’t keep the room reserved. My check-in was at 12 PM, but even after reaching at 2 PM, no room was available. The owner asked me to wait, but gave no proper update. Later, I was given a temporary room with a bad smell and a broken toilet. They said a proper room would be available by 4–5 PM, but even by 6 PM, nothing was provided. I kept following up but got no help. Finally, I got a room at 8:30 PM. Extremely poor service One of the worst experiences I’ve had.

    Travel Month: Oct 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    komal j.family

    The management is very poor. There are no amenities that are mentioned in their site. Hospitality is very Poor.

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    saurav n.group

    Overall food was good and have good hygiene

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    3.0

    poor serv

    atharva s.couple

    they got us checked in without getting the room cleaned. It was cluttered with dirty towels, garbage and plates and even after asking them to clean, they didn't change the sheet and then we had to complain to the mmt helpline to get it done. The experience was not good.

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    • user photos
    3.0

    Average Stay

    aman d.

    Firstly, when I reached the hotel, they gave me some dirty room for some time, then after the room got vacant they shifted me there. In the room service that I had booked, water was chargeable, which is not the case mostly in hotels, and no one came for room service cleaning either. Thank you

    Travel Month: Aug 2025

    Room: Executive Room

    1.0

    Terrible Stay

    deepak m.family with 1 kid

    This property benefits from a great location, but unfortunately, the cleanliness was a significant issue during our stay. We encountered mold and cockroaches, and the bathroom surfaces were noticeably slippery. Given these hygiene concerns, we cannot recommend this hotel."

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    yernagula m.couple

    Reasonable hotel to stay at reasonable price with good ambiance especially roof top restaurant

    Travel Month: Aug 2025

    Room: Deluxe Triple Room

    5.0

    trip

    anuj g.couple

    i enjoyed very much while staying at hotel vijay niwas the room was very good with maintained hygiene.

    Travel Month: Jun 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    saransh c.

    I booked the room for 2 people , me and my friend , and my check in time was 12pm and my friend's check In time was 6 pm, so he denied me to have that friend in my room . I faced these type of situation first time in a hotel . this was a bad experience .

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    2.0

    Pathetic stay

    ranjna k.family

    Extremely bad experience no hygiene no service no safety nothing we complained so many times. We called many time to clean the room but they just ignored... really pathetic experience Horrible experience

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Deluxe AC Room

    2.0

    unhygienic

    samiksha k.family

    I had booked the rooms in advance for 4 days. They gave me an executive room. The water tap was broken it made noise all night they tried to repair it but it still made noise there were gutka spit marks on the walls. Cockroaches in the room. Even after the spray hit. All the snacks I've bought from home have wasted because of it. The room had a very bad smell. The staff had called me after checking out saying that I had due outstanding balance even though I had paid everything in advance. What kind of hotel manager doesn't have payment records and asks the customer to send a screenshot? of the booking and payment? I had a train and the guy kept calling me. All over the experience was horrible. they have good food though and their travel agency is also good with very good and polite staff I had booked the rooms in advance for 4 days. They gave me an executive room. The water tap was broken it made noise all night they tried to repair it but it still made noise there were gutka spit marks on the walls. Cockroaches in the room. Even after the spray hit. All the snacks I've bought from home have wasted because of it. The room had a very bad smell. The staff had called me after checking out saying that I had due outstanding balance even though I had paid everything in advance. What kind of hotel manager doesn't have payment records and asks the customer to send a screenshot? of the booking and payment? I had a train and the guy kept calling me. All over the experience was horrible. they have good food though and their travel agency is also good with very good and polite staff.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: Deluxe AC Room

    2.0

    Poor Stay

    couple

    bad hotel please be alert , cockroach hai bhai rat ko sone nahi diya

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    • user photos
    2.0

    below aver

    aditi k.group

    Mediocre hotel. 2.5 stars out of 5 at best. Poor hygiene and staff management. Would not recommend it to anyone.

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    1.0

    very bad experience

    abhishweta g.group

    there were so many problems:- 1. Room not clean 2. washroom not clean 3. leakage from bashing 4. bed and towel had stains 5. cockroaches(20-30 in all over the room

    Travel Month: Jul 2025

    Room: Deluxe AC Room

    2.0

    Poor Stay

    hitesh s.

    Hotel staff not good my chek out time is 12 pm staff was asking me 10 am or break fast is not good and give limited break fast per person 1 dish like parotha and poha. And meggi only 3 items and hi say select anyone item one person and one dish..unlimited break fast not available it's not good.....

    Travel Month: Jul 2025

    Room: Deluxe Triple Room|Deluxe AC Room

    1.0

    worst expe

    omala n.family

    it was worst. the room is terrible. getting bad smell all over the room. AC was not working there is no hot water there is no proper plugs for charging

    Travel Month: Jun 2025

    Room: Deluxe AC Room

    4.0

    Good Stay

    hirenkumar s.group

    I found a hotel on make my trip. food is average amenities amenities & services good.

    Travel Month: Jun 2025

    Room: Deluxe AC Room

    5.0

    good value.

    pradeep k.family

    excellent stay.good staff & good location.good quality food.cab service in house available.

    Travel Month: Jun 2025

    Room: Deluxe AC Room

    5.0

    very good service

    shukla j.family with 2 kids

    excellent sarvis.....nice room. the explore hotel vijay niwas to need and clean hotel to provide best service in jaipur

    Travel Month: May 2025

    Room: Deluxe AC Room

    4.0

    A coperative hotel

    daksh p.family

    it was a nice experience but still there are certain things which need to be improved such as a TV connection, bedsheets and bathroom cleanliness

    Travel Month: Apr 2025

    Room: Executive Room

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