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South Anna Nagar, Palani | 1.9 km drive to Palani Temple
20 Ratings, 5 Reviews
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Poor Stay
The room had a bad smell, poor ventilation, old and worn-out bed sheets, and no toiletries were provided.
Room: Deluxe Room
Rooms review
Rooms are neatly and good. Everything was fine. It’s new buildings construction. Heater and water facilities are good.
Room: Deluxe Room
Hotel Vamsi Residency has replied on Mon Aug 12 10:03:28 IST 2024
Dear guest, Thank you very much for your encouraging comments on the various aspects of our service. To be held in such high regard by our customers is surely a dream come true for us and this is motivation enough for us to keep scaling greater heights. We’re glad that our amenities and overall ambiance suited your needs. Do expect enhanced levels of commitment on every visit! Thank you!
A nice stay
Stay is great. Team is very friendly by guiding all travellers. We booked for 2 and we were 3 while check in and the hotel generously agreed with out any additional charges. Also, they are little flexible for late check outs too.
Room: Deluxe Room
Hotel Vamsi Residency has replied on Mon Aug 12 10:02:46 IST 2024
Dear guest, Thank you very much for your encouraging comments on the various aspects of our service. To be held in such high regard by our customers is surely a dream come true for us and this is motivation enough for us to keep scaling greater heights. We’re glad that our amenities and overall ambiance suited your needs. Do expect enhanced levels of commitment on every visit! Thank you!
Review About Stay
1.Cupboards are to be installed in the rooms. 2. One table should be there 3. Some taps and switches are to be get repaired 4. ROOMS ARE NEAT AND TIDY KEEP THIS SERVICES IN GOOD CONDITION 👍🏻
Room: Standard Double Room
Hotel Vamsi Residency has replied on Sun Oct 29 01:11:40 IST 2023
Thank you for your feedback and suggestions for room improvements. Here's a response you can use: "We appreciate your feedback and suggestions for room improvements. Your input is valuable as it helps us enhance the guest experience. 1. Cupboards: We will consider your suggestion for installing cupboards in the rooms to provide our guests with more storage space. 2. Table: Having a table in the rooms is a practical idea, and we'll work on implementing this suggestion to make your stay even more comfortable. 3. Repairs: We apologize for any issues with taps and switches in your room. We will address these maintenance concerns promptly to ensure that all facilities are in good working condition. 4. Cleanliness: We're pleased to hear that you found our rooms to be neat and tidy. Maintaining cleanliness is a top priority, and we will continue to keep our services in good condition. Your feedback is greatly appreciated, and we hope that you'll choose to stay with us again in the future. Thank you for bringing these suggestions to our attention, and we look forward to providing an even better experience on your next visit" Your feedback can help the hotel make necessary improvements and ensure a more comfortable and enjoyable stay for future guests.
Charging extra for room
I booked my family room for 6 adults and 2 kids they gave me an 4 coat room. Where i had to purchase another room. I tried to book another room but he call customer care an created showed as if rooms filled in that house kind of place only 3 family where staying. No complementary items where there or cupboards in the room. Worst experience
Room: Family Room
Hotel Vamsi Residency has replied on Sun Oct 29 01:12:55 IST 2023
I'm sorry to hear about the issues you faced during your stay. Here's a response to express your concerns: "We sincerely apologize for the issues you encountered during your stay with us. It's disheartening to hear about the confusion with room bookings and the inconvenience caused by having to purchase an additional room. We take your feedback seriously, and we will investigate this situation and address it to ensure that such misunderstandings do not occur in the future. It's important to us that our guests receive the accommodations they need and have a comfortable stay. Regarding the lack of complementary items and cupboards in the room, we appreciate your comments and will use them to make necessary improvements. Your feedback is invaluable, and we regret that your experience fell short of your expectations. We hope that you'll consider giving us another opportunity in the future to provide you with a more positive and enjoyable stay. Thank you for sharing your concerns" Your feedback can assist the hotel in addressing these issues and improving the overall guest experience.
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