Absolutely terrible experience. After a long day of travelling and reaching the hotel at midnight, I was looking forward to a good night’s sleep. Instantly spotted a giant bed bug the second I entered the room. Upon complaining about it, one of the staff members did not take it seriously, got defensive and felt changing the sheets would suffice. After a lot of back and forth, and showing more bed bugs on the mattress, they decided to change the mattress. The new mattresses weren’t promising either. They looked old, musty and as you might guess, I found bed bugs after they changed the mattress as well. They were fully booked so couldn’t shift me to another room. Couldn’t find any other hotels to move to so I was stuck in this room for the night. Did not sleep, chose to sit on the chair until 5 in the morning until my cab arrived and slept in the car instead. Horrible experience. Do not recommend.