The property has received a mix of reviews, with several guests mentioning serious hygiene issues, including dirty linens, unclean bathrooms, and pest problems. Many feel that the upkeep is lacking, with complaints about inadequate cleaning and staff responsiveness. While a few guests appreciated the staff's friendliness and found the food decent, the absence of basic amenities like hot water and a reliable lift has been highlighted. Overall, it's seen as unsuitable for families due to safety and comfort concerns.