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Review Of Hotel The Grand

Raksha, Jabalpur | 12.6 km from city centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    110 Ratings, 43 Reviews

    excellent
    38%
    very good
    26%
    average
    19%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 3
    • 5
    • 4
    • 3
    • 3
    • 5
    • 5
    • 4

    Rating Categories

    • Location3.7
    • Cleanliness4.0
    • Food3.2
    • Value For Money3.8
    • Facilities4.0
    • Child Friendliness3.3
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    Review Summary

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    • Location is convenient and close to the highway, making it easily accessible.
    • Rooms are spacious, clean, and well-maintained.
    • Staff are professional, polite, and provide excellent service.
    • Food is generally appreciated, with a variety of options available.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent

    rajesh k.solo

    Excellent Stay. Good Staff. Excellent room service. Luxury open space for walking in the Garden and enjoying the weather.

    Travel Month: Oct 2025

    Room: THE PREMIUM DELUXE

    3.0

    Average Stay

    deepak k.family with 1 kid

    Short on staff, little delay in getting room checked and key handover. Food was good. Overall stay is satisfactory. Checkout done quickly.

    Travel Month: Oct 2025

    Room: THE PREMIUM DELUXE

    4.0

    Good Stay

    bhabi t.

    Location is very good. But morning breakfast is not good. Taste of food is average.

    Travel Month: Jul 2025

    Room: THE PREMIUM DELUXE

    4.0

    Good Stay

    saket s.solo

    Decent hotel, the staff are professional and supportive. The room and washroom were clean, Overall good experience.

    Travel Month: May 2025

    Room: THE PREMIUM DELUXE

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    1.0

    Please visit once before booking ,

    mahendra g.business

    Zero points of facilities they're provided , Please visit once before booking , no food service, no wifi, no gozer water, services are not satisfied.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: THE PREMIUM LUXURY

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    • user photos
    4.0

    Good Stay

    gogeneni r.business

    the stay was good. the staff were friendly. budget friendly. the room was neat & big. location was near to my office.

    Travel Month: Apr 2025

    Room: THE PREMIUM DELUXE

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    3.0

    Average Stay

    priyanka s.family with 1 kid

    Room was good, but AC making too much sound, there was no hot water in the bathroom. There was no buffet system for breakfast but there was too much price included in the room charges. Only good thing is staff, staff was too kind & very supportive. I will give 10/10 only for staff, otherwise it was average stay

    Travel Month: Mar 2025

    Room: THE PREMIUM DELUXE

    5.0

    Excellent Stay

    saket s.

    Nice property with elegant staff. The room was neat and clean and spacious, and the staff was supporting.

    Travel Month: Mar 2025

    Room: THE PREMIUM DELUXE|DELUXE ROOM

    5.0

    comfortable, convenient and value for money

    raghavendra r.couple

    Excellent hospitality and comfortable stay at the hotel. Ms Shubhi Singh at the Reception was very helpful, cordial and friendly. She attended to our requests always smilingly. The rooms are spacious, clean linen, comfortable beds. The hotel has 24 hours hot water in the bath room. Rooms are stocked with tea hampers, water. House keeping is good and very attentive to the needs and attended very quickly on call. The hotel has a huge parking area and an ample front yard space for evening walks. Restaurant is good and served variety of cuisines. Overall, our stay had been excellent. The hotel is located close to the Highway and for travellers, it’s a convenient location. It is also well situated for visiting tourist spots.

    Travel Month: Feb 2025

    Room: THE PREMIUM DELUXE

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    4.0

    Good Stay

    debabrata d.

    The location and stay was very good and pleasant. Very helpful staff. Ample amount of parking space

    Travel Month: Feb 2025

    Room: SATKAR-DORMITORY

    3.0

    Average Stay

    ajit d.

    Bed sheet not clean. Amenities are not up to satisfaction level. Delay in room service. Improvement required.

    Travel Month: Jan 2025

    Room: THE PREMIUM DELUXE

    5.0

    we will definitely visit again and recommend other for visiting the proper

    kartikey p.couple

    It was a wonderful experience..room was awesome..room service was perfect ..parking space was huge..

    Travel Month: Dec 2024

    Room: Grand Room

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    3.0

    Average Stay

    siddharth s.family

    The overall stay was average. This property is better suited for marriage and function stays. The room was good and spacious. The staff was helpful. The food was below average.

    Travel Month: Nov 2024

    Room: Grand Room

    Hotel The Grand has replied on Fri Nov 29 18:50:59 IST 2024

    Dear Guest,We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to make improvement.

    5.0

    Excellent stay

    viral s.family

    Had a great experience. It was a pet friendly property that’s why i decided to stay here. The staff was courteous and responsive. Lot’s of parking space and room were big and spacious. The only negative is that the bathroom was not clean enough.

    Travel Month: Aug 2024

    Room: Grand Room

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    Hotel The Grand has replied on Mon Aug 26 18:02:33 IST 2024

    Dear Guest, It's people like you who help us keep our motivation high, Thankyou so much for your precious feedback. The good words from the guest are what we work for, Would love to welcome you back!

    3.0

    Average Stay

    anuj c.business

    Services are slow not up to the mark but rooms are good in this price range, some improvement are needed

    Travel Month: Aug 2024

    Room: Grand Room

    Hotel The Grand has replied on Thu Aug 15 18:02:09 IST 2024

    Dear Guest,We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to make improvement.

    4.0

    Good Stay

    vinod b.

    Nice hotel maintain hygiene at hotel. Not getting previous survey discount

    Travel Month: Jul 2024

    Room: Grand Room

    Hotel The Grand has replied on Sun Jul 28 18:47:01 IST 2024

    Dear Guest, Thankyou so much for your appreciation. We're glad to hear that you liked our property.It was a pleasure to have you as our guest, Awaiting to welcome you back soon!

    4.0

    Good stay near by nh4 in jabalpur

    aniket s.loyalty-iconfamily

    It was good stay and very near to highway just couple of kms only. Anyone travel-ling from nagpur side or vice verso this hotel could be a one of the best option to stay. Rooms are spacious, staffs are very cooperative and polite. Only negative point was shower water was bit muddy/yellowish.

    Travel Month: Jun 2024

    Room: Grand Room

    Hotel The Grand has replied on Thu Jul 04 19:39:16 IST 2024

    Dear Sir, Thank you so much for your valuable feedback. We will definitely work on your Suggestions. Hope to see you again.

    2.0

    Grand hotel review

    tanay a.solo

    Untidy surrounding area and campus. Too many flies in the dining area/ restaurant of the hotel. Lack of transportation from hotel to railway station especially after evening. Delayed response from hotel staff related to services.

    Travel Month: Jun 2024

    Room: Grand Room

    Hotel The Grand has replied on Mon Jul 08 20:01:10 IST 2024

    Dear Guest,We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to make improvement.

    2.0

    Poor Stay

    sunil g.

    Room services was very bad. Wash room was also not good, water leakage was also in wash room, always water logins in was room.

    Travel Month: May 2024 (3-Night Stay)

    Room: Grand Room

    Hotel The Grand has replied on Thu Jun 06 19:58:42 IST 2024

    Dear Guest,We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to make improvement.

    5.0

    Excellent Stay

    shraddha v.loyalty-icon

    Everything, everyone here is so supportive, polite, humble in nature. Hotel management was excellent. Room service was excellent. Staff service was excellent. Hope to visit here again in future.

    Travel Month: Apr 2024

    Room: Grand Room

    Hotel The Grand has replied on Fri Apr 19 19:14:51 IST 2024

    Dear Guest, Thankyou so much for your appreciation. We're glad to hear that you liked our property.It was a pleasure to have you as our guest, Awaiting to welcome you back soon!

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