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Sector 62, Noida | 8 minutes walk to Fortis Hospital, Noida
175 Ratings, 59 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property has a mixed bag of experiences. Some guests appreciate the polite and prompt service from the staff, especially from Tahir and Ompal. However, there are notable concerns regarding room cleanliness, maintenance issues and high pricing compared to available amenities. The lack of Wi-Fi and poor bathroom facilities have also been highlighted by several users.
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worst
very small dirty rooms and bed linens, its small apartment converted , no cafe kitchen , booked mistakenly
Room: Super Deluxe Room
Terrible Stay
Room is too small furniture is so bad condition and not room clean proper
Room: Deluxe Room
Poor Stay
Quite a high price as compared to the other hotels which provide more amenities as compared to the booked one. Along with that they could not provide WiFi, RO water and all. Not a good experience as per the amount charged.
Room: Super Deluxe Room
Hotel Surya Palace by Aura has replied on Thu Sep 04 17:41:12 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
good for the price. good location.
decent rooms for the price. good location for those appearing for interviews at PNB Training center, Noida.
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Thu Sep 04 17:41:17 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
Terrible Stay
Very poor behaviour
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Thu Sep 04 17:41:24 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
Terrible Stay
Behaviour of receptionist was very poor . Room was smelling bad . Toilet was not mantained
Room: Super Deluxe Room
Hotel Surya Palace by Aura has replied on Thu Sep 04 17:41:33 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
Bathroom Condition & Room Night Light
Bathroom condition was not good.Water was flowing very slow. No night light in the room was given. Over charged hotel as compared to its facility
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Thu Sep 04 17:41:44 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
Terrible Stay
unprofessional behaviour by the receptionist and other staff. The room is not up to the standards. they don't know how to greet people and respect guests. Even the lock of the bathroom is not working . my experience is not good with this hotel
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Thu Sep 04 17:41:54 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
Excellent Stay
good service provider by tahir.. rooms are clean
Room: Super Deluxe Room
Hotel Surya Palace by Aura has replied on Thu Sep 04 17:38:52 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
Average Stay
Not well maintained, everything was dirty no lifts to go to 4th floor water ran out too from washrooms
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Thu Sep 04 17:42:05 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
Excellent Stay
good stay and polite staff easy to go atmosphere good stay and polite staff easy to go atmosphere
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Fri Jul 18 09:58:55 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
Terrible Stay
Such a horrible experience The I had chosen and the room I got both are difference and no facilities has been given to me which is mentioned and toilets and room was not clean properly
Room: Super Deluxe Room
Hotel Surya Palace by Aura has replied on Fri Jul 18 12:45:38 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
Poor Stay
i have observed that as per room tariff price more than the exact price, room was not clean, geyser was not working , there is no lift and breakfast is limited option like aalu pratha Or Sandwich
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Fri Jul 18 12:46:04 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. We are extremely disheartened to know that on your recent stay, service delivered did not come up to your expectations; we viewed your feedback with concern and will ensure immediate remedial measures are in place so that our guests can enjoy an enhanced experience. We hope that you will return soon and give us a chance to serve you better in future. Best Regards, Hotel management
Excellent Stay
Good service by tahir. 5. Good service by tahir
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Fri Jul 18 09:59:17 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
Excellent Stay
Good service by tahir and ompal. 5
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Fri Jul 18 09:59:26 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
Excellent Stay
Good service by tahir and om-pal singh
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Wed May 21 18:20:29 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
Excellent Stay
Good service by tahir
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Wed May 21 18:20:40 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
Excellent Stay
Good service by tahir ompal
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Wed May 21 18:20:49 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
Excellent Stay
Good services by tahir and on pal
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Wed May 21 18:20:59 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
Excellent Stay
Good service by mohammed tahir and staff
Room: Deluxe Room
Hotel Surya Palace by Aura has replied on Wed May 21 18:21:07 IST 2025
Dear Guest Thank you for giving us the opportunity to be of service to you and your family. Thank you for your special comfort of the rooms. We are extremely touched by your kind words of appreciation for our team, we are truly proud of them and are delighted that we could make your stay comfortable. Our entire team joins me in expressing their most sincere gratitude for this special recognition. We hope that you will return soon and enjoy a similar and even more enriching experience in future. Best Regards Hotel Management
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