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Review Of Hotel Sumitra By WB Inn

Aminabad, Lucknow

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    421 Ratings

    excellent
    18%
    very good
    22%
    average
    19%
    poor
    13%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 1
    • 4
    • 1
    • 5
    • 1
    • 5
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness3.0
    • Room3.0
    • Value For Money3.4
    • Food3.4
    • Facilities3.1
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property offers a prime location near Charbagh station, making it convenient for travelers. It has a free pickup service, which is a big plus. While the staff is generally described as friendly and cooperative, the reviews highlight issues with cleanliness and maintenance, such as dirty rooms and bathrooms without basic amenities. The food quality appears to be hit or miss, and many guests found the facilities lacking. Overall, it's a budget property with mixed reviews on service and hygiene.

    1.0

    Terrible Stay

    anurag.business

    When i visit the hotel renovation work is going on and they provide me with the room in which no bed the mattresses are on the floor and told me to stay there or denied the booking

    Travel Month: Nov 2023

    Room: SPOT ON

    1.0

    Irresponsible people

    shalabh d.solo

    The staff is very irresponsible they told me that you are not contact with them and they book my room to another person

    Travel Month: Oct 2023

    Room: Wash and Change Room for 3 hrs Gents only

    4.0

    average

    abhinay s.couple

    average experience, its very convenient if you are traveling through charbagh railway station 🚉 else through bus you can walk 10 minutes distance only, i would not receive for long time stay because its very congested place and room service is also not there.

    Travel Month: Oct 2023

    Room: Regular Non AC Room

    1.0

    Dirty Hotel

    pratibha t.loyalty-iconfamily

    Dirty room, dirty bedsheet, tattered blanket. Food service also not good. Bathroom very dirty.

    Travel Month: Mar 2020

    Room: Deluxe AC Room 24 check in checkout Free Pickup From Railway/Bus Station

    1.0

    Terrible Stay

    shiva k.solo

    The room was not cleaned at all. Even the empty bottle, glasses, match box and chips wrappers etc were on the small table. Washroom not even flushed/cleaned. No hangers in the cupboard. Bathroom door broken. Even at 7 am. They don't pickup the phone for tea, at the reception.

    Travel Month: Feb 2020

    Room: Single Bed room With out TV

    1.0

    Terrible Stay

    pankaj c.family

    Very poor service and very bad hotel no clean hotel.

    Travel Month: Feb 2020

    Room: Deluxe AC Room 24 check in checkout Free Pickup From Railway/Bus Station

    1.0

    Low quality

    alka b.family

    Very poor I m not satisfy your services Very bed behaviour Not respected tourist

    Travel Month: Jan 2020 (4-Night Stay)

    Room: 3 HOURS FRESHEN UP ROOM ONLY male 3 hours This room is not for the whole night

    1.0

    Terrible Stay

    sanjeev k.business

    Stay in single person amount rate and stay in group person amount rate equal. Not different in rate single and group. Not facilities in winter season water and bed sheet and kambal. Please improve at earliest.

    Travel Month: Jan 2020

    Room: 3 HOURS FRESHEN UP ROOM ONLY male 3 hours This room is not for the whole night

    1.0

    Stay at Hotel Sumitra, Lucknow

    deepak k.solo

    They provide free pickup from bus stand and railway station. When I call them, they refuse to give me the service. Room was dirty. Bathroom was unhygienic. Tea was bad but rate was high. In room, their telephone, TV was not working. Totally waste of money. I never suggest this for anyone.

    Travel Month: Dec 2019

    Room: Standard Non Ac Room 24 check in check out Free Pickup From Railway/Bus Station

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:16:58 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    4.0

    Location

    harvinder s.solo

    Located centrally, neat and tidy room, facing road.

    Travel Month: Nov 2019

    Room: 3 HOURS FRESHEN UP ROOM ONLY male 3 hours This room is not for the whole night

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:17:21 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    1.0

    Feeling bad

    ashish m.group

    I stayed in the hotel for 3 hours, felt very bad, hotel staff do not care, after calling the reception, I called the room service, no one came even after waiting for more than half an hour, drinking water facilities were very bad. For the first time I felt cheated.

    Travel Month: Nov 2019

    Room: 3 HOURS FRESHEN UP ROOM ONLY male 3 hours This room is not for the whole night

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:17:56 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    1.0

    Dirty and old room

    mohit s.couple

    No restaurant service, they order food from outside. Extremely dirty and old room. It seems like they never clean for years. Broken power outlet board. Random live electric wire hanging out of the wall.

    Travel Month: Nov 2019

    Room: Standard Non Ac Room 24 check in check out Free Pickup From Railway/Bus Station

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:18:14 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    4.0

    Good Hotel for budget stays

    vinod k.solo

    Booked this Hotel for my driver, never got any complaint, nice budget place

    Travel Month: Nov 2019 (3-Night Stay)

    Room: Single Bed room With out TV

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:18:46 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    5.0

    Google map location

    rajat s.solo

    On Google map, the hotel location is not correct. I face the problem, after wasting my 20 minutes to finding this hotel I asked hotel member to provide me there live location then I find this hotel. Hotel is near Charbagh that is very good.

    Travel Month: Oct 2019

    Room: Single Bed room With out TV

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:19:08 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    3.0

    Budget Hotel for budget stay

    vinod k.business

    Budget Hotel for budget stay, booked for driver

    Travel Month: Sep 2019 (4-Night Stay)

    Room: Single Bed room With out TV

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:19:31 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    1.0

    Very bad experience

    santosh j.loyalty-iconbusiness

    Don't stay in this Hotel very bad service no cleaning rooms

    Travel Month: Oct 2019

    Room: Standard Non Ac Room 24 check in check out Free Pickup From Railway/Bus Station

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:21:02 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    3.0

    Average experience

    shiladitya p.family

    In description of MMT it was mentioned as 24 hour check-in check out. But when I reached at 7 am they denied check-in, saying 24 hour facility is available only for on spot booking, for online booking I have to wait till 12. They denied by saying that no room is currently available but they were providing room to another person on on-spot booking. However, on request they provided a single room without fan till 12 pm which was helpful. For information I have booked 2 rooms for 4 persons. However, the stay was good. The staffs are well behaving and provided drinking water all the time.

    Travel Month: Oct 2019 (3-Night Stay)

    Room: Standard Non Ac Room 24 check in check out Free Pickup From Railway/Bus Station

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:20:43 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    5.0

    Excellent

    amir k.solo

    Service is good and Hotel staff was very supportive.

    Travel Month: Sep 2019

    Room: Single Bed room With out TV

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:21:23 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    3.0

    Budget Hotel for budget travellers

    vinod k.

    Booked this Hotel for my driver, Hotel has parking space and rooms are ok, no issues for night stay

    Travel Month: Sep 2019

    Room: Deluxe AC Room 24 check in checkout Free Pickup From Railway/Bus Station

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:21:42 IST 2020

    Thanks for your review we will provide you butter services in your next visit

    5.0

    Best Hotel in Lucknow

    bhanupratap.group

    Very nice palace good nice thank you so

    Travel Month: Sep 2019

    Room: Single Bed room With out TV

    Hotel Sumitra By WB Inn has replied on Fri Jan 10 18:22:21 IST 2020

    Thanks you so much your review

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