The property has spacious rooms and a pleasant ambiance, with polite and friendly staff providing good service. Guests appreciated the 24/7 hot water availability and the calm location near Yelagiri Lake. However, there are consistent complaints about cleanliness, particularly in bathrooms, and issues like delayed breakfast and lack of food arrangements. Some guests also mentioned safety concerns and inadequate housekeeping. Overall, while there are positives, it seems improvements are needed in several areas.