We had a very disappointing experience with our recent booking. We had booked a 4 BHK villa but were instead given a 1 BHK villa. The property owner was not cooperative, refused to take responsibility, and behaved
We were a group of 5 family members, including senior citizens and women, and had to manage with just one bedroom and one restroom, which caused extreme inconvenience and spoiled our entire trip.didn’t even support, didn’t even help us with the issue rather every time a new person i was patiently explaining the issue to all the 7 people but all of them only kept saying give us 48hrs or pls hold the call for 3 mins but they never gave us a solution. One of theperson asked me to drop a mail , invoice details and explained the issue but there was no reply from the team.
What makes the situation even worse is that we paid for this 1 BHK villa, while a neighboring guest with the full amenities