The property features spacious and clean rooms, praised for their good ambience and prime location. Many guests appreciated the warm and cooperative staff, with quick service mentioned positively. However, several reviews highlighted serious cleanliness issues, including dirty rooms and bathrooms. Complaints about poor maintenance, slow room service, and a lack of basic amenities were noted. While some enjoyed the food quality and breakfast, others found it lacking. Overall, the experience seems mixed, with a notable decline in service standards.