Guests appreciate the property's cleanliness and spacious, well-maintained rooms, with many noting a comfortable stay. The location is convenient, allowing easy access to attractions and eateries. While the food has received mixed reviews, some enjoyed the tasty offerings. However, issues like noise from the pub, lack of bathroom essentials, and slow service have been highlighted. Staff responsiveness can vary, with experiences ranging from welcoming to frustrating, affecting the overall impression for some guests.