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Ballabh Nagar Colony, Pilibhit
63 Ratings, 31 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The property enjoys a prime location, making it convenient for travel. Guests appreciate the cleanliness and the supportive staff, particularly highlighting a caretaker's exceptional service. However, some common concerns include poor ventilation in rooms and inconsistent room service. The absence of complimentary breakfast options and occasional maintenance issues, like leaky bathrooms, have also been noted. Overall, it seems to offer a satisfactory experience for short stays, especially given the average pricing.
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worst experience
all thing is worst room not cleaned food not cooked properly and ac not working even staff not coprative
Room: Gold
Hotel Silver Leaf has replied on Sat Jul 05 13:20:52 IST 2025
We are really sorry for the inconvenience caused to you.
Average Stay
Location was good but rooms were poorly ventilated as i could smell food, oil and gas throughout my stay which was coming from the kitchen just below. Additionally, i asked for mosquito repellent but they provided a broken one.
Room: Gold
Hotel Silver Leaf has replied on Mon Mar 24 19:54:17 IST 2025
We are really sorry for the inconvenience caused to you.
Best hotel in this pric
"Hospitality, kindness, cleanliness and service were there as expected.Be sure if I had to come back in the future, I’ll come back there ! And I’d recommand certainly your Hôtel."
Room: Gold
Nice place to stay in pilibhit
It’s a decent hotel considering the city. Location is good but with no shops or supermarket in the vicinity, it’s a pain point. Food is ok and service is also ok. Overall a decent hotel for pilibhit standards.
Room: Gold
Need further improvement or reduce cost
Charges as compared to service offered and condition of hotel room wasnt upto the expectation and worth the money paid. When we pay for breakfast inclusion expectation is to have a buffet which wasnt the case here and there was delay in breakfast timing
Room: Gold
Hotel Silver Leaf has replied on Mon Mar 24 19:55:27 IST 2025
We are really sorry for the inconvenience caused to you. Will definitely look into it.
Pathetic experience
Small rooms, small bathroom, ac with no control, pathetic room services, housekeeping staff enters room without knocking or permission
Room: Gold
Excellent Stay
Hotel behaviour ambience food quality room quality is awesome recommend to everyone for the stay. Gym is awesome
Room: Gold
Hotel Silver Leaf has replied on Sat Aug 24 11:52:05 IST 2024
Our pleasure serving you.
Average
Location of hotel is perfect ie on highway. Rooms are neat n clean but rooms are little bit tidy and in bathroom bathing space is very small. Room service is ok. Overall worth stay for a day in need.
Room: Gold
Hotel Silver Leaf has replied on Sat Aug 24 11:51:31 IST 2024
Thanks a lot. Will look into the problems faced.
Good Stay
Service for basic amenities needs improvement. Like drinking water provided only after order and same was chargebl. Overall experience is average.
Room: Standard Room
Excellent Stay
Hotel and facility was good. Specialy goswami ji is best care taker in this hotel. He manege everything very well
Room: Standard Room
Hotel Silver Leaf has replied on Fri May 17 13:02:33 IST 2024
Thank you for giving us the opportunity to serve you.
Exec
Very good location of hotel & it's nearby all important places where we need to reach. Good food & excellent room service
Room: Standard Room
Hotel Silver Leaf has replied on Fri May 17 13:03:00 IST 2024
Thank you for giving us the opportunity to serve you.
Poor all the way
Hotel - no internet bathroom - leaking flask - broken no - hand towel in house telephone - newer worked
Room: Standard Room
Hotel Silver Leaf has replied on Sun Mar 10 21:46:42 IST 2024
We are really sorry for the inconvenience caused to you. Will definitely look into it.
Best place for holiday/ business sta
I must say, one of the best hotel experience that we had. Spanking clean, reasonably priced, very good location, spacious rooms, excellent food (served with room service too) and extremely courteous staff - everything that you need for a rich holidaying experience. I am so thankful to the hotel manager, who safely couriered me my jacket, which i missed to keep while checking out. One word - awesome!
Room: Standard Room
Hotel Silver Leaf has replied on Fri May 17 13:03:48 IST 2024
Thank you for giving us the opportunity to serve you.
Excellent Stay
I recently stayed at this hotel and overall ,it was a pleasant experience .The staff was very friendly and the room was clean and well maintained with comfortable amenities.😊
Room: Standard Room
Could be better
The hotel is built well at a very convenient location but needs to improve service standards. Rooms are spacious but bathrooms need to be cleaned thoroughly. Same with training of the staff. Restaurant serves tasty food.
Room: Standard Room
Hotel Silver Leaf has replied on Fri May 17 13:07:30 IST 2024
We are really sorry for the inconvenience caused to you.
Average Stay
No complimentary breakfast provided although i checked in at 1:30am.
Room: Standard Room
Average Stay
Rooms are clean, place is good, staff behaviour polite, food was average.
Room: Standard Room
Hotel Silver Leaf has replied on Fri May 17 13:08:24 IST 2024
Will definitely try improving on food taste.
Overall is goog
On highway location is very good near by market bus station or railway station
Room: Standard Room
Hotel Silver Leaf has replied on Fri May 27 21:14:26 IST 2022
Thank you mr. Manoj for the review! hope you had a good stay!
Hygiene issues and poor untrained staff
Dirty bed sheets, tv not working, water not filled, ac remote missing, dirty quilt with blood stains and when asked for replacement, the manager was away and had the keys
Room: Standard Room
Got what I paid for
No complaints about this place except that the pillow cover was stained. This was a complete put off. The grilled cheese sandwiches were not upto the mark and it was kind of difficult finding transport for the Railway Station at 8 am.
Room: Standard Room
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