The Manor Bareilly By Leisure Hotels

The Manor Bareilly By Leisure Hotels

Dear GIRI RAJ BAGRI, We truly appreciate your feedback and understand that the room size didn't meet your expectations. However, I assure you that our intention was to provide you with the best available room, categorized as 'superior' as per our hotel's standards. They are stated on our website while booking. We are sorry that you felt it didn't match up to the superior standard. Your feedback is crucial for us, so we will definitely look into this matter and review our room categorization parameters. If you happen to visit us again, please let us know about your preferences and we'll strive to offer an experience that meets your expectations more closely. Please feel free to reach out to us if you require further clarification or discussion. Anshu Arora

The Manor Bareilly By Leisure Hotels has replied on Thu Sep 18 19:16:06 IST 2025

Dear Mohammed Nasir Qureshi, We greatly appreciate your positive feedback about our staff's cooperation and their excellent communication skills. It's fantastic to know that you also appreciated the hygiene of our surroundings. We constantly strive to keep our environment clean and safe for our valued customers like you. Additionally, we are pleased to know that you enjoyed the food we serve. Your feedback motivates us to continue maintaining our high standards in all aspects of our service. We look forward to serving you again in the future! Any suggestions to improve further are always welcome. imran uddin

The Manor Bareilly By Leisure Hotels has replied on Thu Sep 18 19:16:19 IST 2025

Dear Ashish Kumar, We appreciate your feedback and we're delighted to hear that our staff left a favorable impression on you with their excellent service. However, we regret to hear about the cleanliness issues you encountered in your room. This is not up to our usual standards and rest assured, our housekeeping team will be informed to ensure this does not reoccur in the future. The water leakage issue you mentioned is also alarming and our maintenance team will check and rectify this problem immediately. The issue of room smell is equally important as it plays a major role in the comfort and satisfaction of our guests. We'll look into the reason behind it and will rectify it too. Your recommendation is highly valued and we aim to make the entire stay experience enjoyable for our guests, not just the service. We hope to get a chance to impress you with improvements during your next visit. imran uddin

The Manor Bareilly By Leisure Hotels has replied on Fri Aug 15 15:39:42 IST 2025

Dear Tarun Sondhi, We appreciate your recent visit and constructive feedback. It's great to hear that you enjoyed our food and found the restaurant staff to be responsive. Your satisfaction is paramount to us. We have taken note of the issues you have raised and will take necessary steps to improve our housekeeping services. Your observations regarding the room size have been passed on to our management team for consideration in future redesigns or renovations. We are committed to ensuring the comfort of our guests and will continue to seek improvements to achieve this. We look forward to serving you better during your next stay. Imran Uddin

The Manor Bareilly By Leisure Hotels

Dear shubham katiyar, I'm genuinely sorry to hear about the issues you encountered during your stay with us, particularly with the room service and the television. We pride ourselves on excellent customer service, so it's concerning to know we fell short in your case. I will be direct and proactive in bringing up your concerns with our management team so that they can make necessary improvements. As for your feedback on our food prices, we usually receive positive reviews about them. However, we understand that individual perceptions about value can vary. We strive to offer delicious, high-quality meals and in light of your feedback, we will reconsider our food pricing. Once again, I appreciate your honest feedback and hope you will give us another chance to serve you better. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Thu Jul 31 13:41:34 IST 2025

Dear Arjun Saxena, We're thrilled to hear about your positive experience at our hotel! It's always fantastic to know our guests had a lovely stay. Your satisfaction and enjoyment are paramount to us and it pleases us to no end knowing we succeeded in providing a pleasant and enjoyable stay for you. We were always hopeful that we could win over a valued guest like you! Your willingness to stay again and the possibility of referring our hotel to your friends truly warms our hearts. We deeply appreciate your trust in us and look forward to your return. Please don't hesitate to avail your friends of our service as we eagerly await to extend our welcoming hands to them too. We're keen to keep our service up to the mark and even better. And really appreciate your feedback which not only encourages us but also helps us in striving hard for creating all-around pleasant experiences for our guests. Looking forward to your future visits and making it an even more memorable and warm stay for you and your referrals. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Sat Jul 26 13:54:05 IST 2025

Dear Mukesh Makhija, We are glad to hear that you found our location ideal for your stay. It's important to us that our guests have a convenient stay while exploring the city. However, we regret to hear that you found both our room and service to be merely average. Our team constantly strives to ensure guest comfort and satisfaction. We continuously aim to improve our facilities and service standards to provide a superior experience for all our guests. We'll consider your valuable feedback to find the areas where we can improve in those aspects. We strive to match our guests' expectations and sometimes, surpass them. A crucial part of this process involves incorporating the feedback from our guests seriously. Your concerns regarding our rooms and service will be addressed and rectified. Through ongoing training and skills development, we seek to boost our service offering to the next level. We are determined to make the next experience better for you and all our guests. We appreciate your honesty and would be delighted to welcome you back in the future to showcase our progress. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Sat Jul 26 13:54:35 IST 2025

Dear Himanshu Singh, We're so glad to hear that you found your experience with us to be a good one! Your perspective is crucial to us as we strive to ensure all our customers enjoy their time to the fullest. If you have any recommendations or feedback which could help us to improve further, please do feel free to share. Looking forward to providing you with an even more enjoyable experience in the future. Imran Uddin

The Manor Bareilly By Leisure Hotels has replied on Mon Jul 21 18:13:48 IST 2025

Dear Prashant Gautam, We're overjoyed to hear about your recent visit with us! It's exceptional when our efforts are noticed. The positive feedback about our service, staff, food, cleanliness, ambiance and decor really nourishes our aim to provide an excellent experience. We're glad you enjoyed the atmosphere, and we hope it made for an unforgettable time. We will certainly forward the appreciation to our team, as it's messages like yours that reinforce their hard work and dedication. Please feel free to share any other comments or suggestions for us. Looking forward to making your next visit just as special. IMRAN UDDIN

The Manor Bareilly By Leisure Hotels has replied on Mon Jul 21 18:14:16 IST 2025

Dear S Singh, We're elated to know that every aspect of your experience was excellent. Your commendations towards our staff's politeness and behavior are greatly valued. Such feedback serves as encouragement to our team who strive to provide wonderful experiences to our guests. It's also wonderful to hear that you found the location appealing. We're glad you appreciated the breakfast as we put a lot of effort into preparing wholesome and satisfying meals. Your words serve as motivation for us to continue exceeding our guests' expectations. Feedback like yours helps us identify what we are doing right and what we can continue to improve. We sincerely look forward to having the opportunity to host you again. IMRAN UDDIN

The Manor Bareilly By Leisure Hotels has replied on Thu Jul 31 13:41:46 IST 2025

Dear MANEESH AGARWAL, We appreciate your feedback and it's great to know that you found our check-in and check-out processes efficient and without interference. However, we also understand your concerns regarding the old style TV and limited chakhna menu. Your opinion is valuable to us, and we'll ensure your suggestions are taken into consideration for improvement. Even though the TV is of an older style, we pride ourselves on its quality and various channel choices we offer to our guests. As for the limited chakhna menu, adding more variety to it is a point well taken. We will certainly work on extending the variety. We sincerely hope that these issues did not significantly impact your stay and we're looking forward to welcoming you back for an enhanced experience. Imran Uddin