Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Varanasi Cantonment, Varanasi | 5.7 km drive to Kashi Vishwanath Temple
146 Ratings, 82 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
Powered by Myra.AI
Guest reviews highlight that the property has a great location and offers clean, spacious rooms, making for a comfortable stay. Many appreciated the food quality and found the staff friendly and cooperative. However, there are concerns about poor service, unprofessional management, and insufficient amenities like parking. It's noted that the food options could improve, and service responsiveness needs to be addressed.
Sort by:
Horrible exp
They cancel-led our confirmed booking by saying that we sold out, and arranged our stay at hotel zeeras nearby which is very much terrible- poor food quality, filthy condition, you cannot get snacks before 7:30 as no chef available. Poor practice by hotel silk city by cancel out stay.
Room: Executive Room
Hotel Silk City has replied on Mon Mar 10 15:40:16 IST 2025
Dear Sir/Madam, greetings first of all we apologies for your inconvenience, but we did not, cancel your booking , we arranged your stay from our end without any extra charges after your permission.
Good Stay
businessHotel property, Food & services are very good and no doubt location. stay with family & friends is safe and good 💯
Room: Executive Room
Hotel Silk City has replied on Wed Oct 16 12:22:09 IST 2024
dear, greetings! first of all we would like to thanks for your support and we will always try to serve a great service for our guest. Regards Dhruv Pathak
Excellent Stay
Comfortable stay, room service is very good, room was very clean, over all stay was very comfortable.
Room: Executive Room
Hotel Silk City has replied on Wed Oct 16 12:29:20 IST 2024
dear, greetings! first of all we would like to thanks for your support and we will always try to serve a great service for our guest. Regards Dhruv Patha
Good Stay
Silk city is a good hotel. There management team and cooking team are very good. House keeping team average.
Room: Executive Room
Hotel Silk City has replied on Wed Oct 16 12:32:32 IST 2024
dear Samarsen Sie Ji, greetings! first of all we would like to thanks for your support and we will always try to serve a great service for our guest. Regards Dhruv Patha
Terrible Stay
The system of operation is very bad and unprofessional. Room service is not upto the mark. There is no proper common area to meet guests as they don't allow any guest in the roo. Male or femal. Food quality is also not good. And i don't find any reason to promote this type of hotels for professionals. Who have business visitors
Room: Executive Room
Good Stay
Clean rooms with amenities. Beds could have been a little more comfortable. Breakfast options are good with decent quality
Room: Executive Room
Hotel Silk City has replied on Wed Oct 16 13:44:26 IST 2024
dear Mihir Sir, greetings! first of all we would like to thanks for your support and we will always try to serve a great service for our guest. Regards Dhruv Pathak
Hot water and electric kettle
Hot water is not coming on tap and electric kettle is missing in room when i saw at morning time i leave the room
Room: Executive Room
Worst experience with Hotel Silk City
They are a bluff with uploading well furnished luxury room pics while their rooms quality are low. Service is really bad, staff is too rude.
Room: Executive Room
Service is very bad, ac not working properly, staff behavior is not good & they are not professional
businessAc shuts down suddenly and their staff speaks rudely. Hotel staff charging without informing them. Keeps hidden charge.
Room: Executive Room
Hotel silk city
businessHotel is much costlier. Beds are too short and uncomfortable. Service is very poor. Due to moisture water is running from ac winds.
Room: Executive Room
Hotel review
Hotel was little inside from main road, but hotel is good & rooms are quite hygiene & big in size. Hotel staff is supportive & well behaved. Food quality was also good.
Room: Executive Room
Hotel Silk City has replied on Wed Aug 09 10:11:08 IST 2023
Dear Sir , thank you for your valuable feedback.
Worst hotel
I am a business traveller and travel around 10 days a month. Never visited such a worst hotel which denied check in even when hotel was completely empty. 4th class service. Worst hotel
Room: Executive Room
Hotel Silk City has replied on Sat Jun 24 13:00:49 IST 2023
If you travel 10 days a month then should be aware about hotel policies. If you wanted early check-in you should have booked room a day prior. Hotel has all right to deny early check-in regardless of rooms available or not. Don’t mislead others. Also specify what time you asked for early check-in. 6am. Misleading & false feedback.
3rd class hotel
3rd class hotel which even don't know how to speak no manners worst hotel ever visited please excluded it from your list
Room: Executive Room
Hotel Silk City has replied on Sat Jun 24 13:03:46 IST 2023
Sir , you stayed twice. If you didn’t like the hotel you should have not booked it again. We enquired & get to know you misbehaved & abused at receptionist. Don’t misguide with your false & baseless review. Thank you.
Good Stay
Good to stay with family Better provide hotel sign board on main road.Food quality is good but improve food taste such as Andhra style idly &wada.Better provide variety of Dasas.
Room: Executive Room
Hotel Silk City has replied on Sun May 28 10:30:49 IST 2023
Dear sir! greetings. We appreciate your valuable feedback & suggestions. With regards hotel silk city
Not good
familyRooms are not good and service very poor
Room: Executive Room
Hotel Silk City has replied on Tue Apr 25 14:15:59 IST 2023
Dear guest ! we will look upon the issue raised by you.
Excellent Stay
Nice service provided by the hotel. My stay was nice
Room: Executive Room
Hotel Silk City has replied on Tue Apr 25 14:16:26 IST 2023
Dear guest! thank you for your feedback! hope to see you soon.
Good location
coupleLocated in a good area and good cleanliness.
Room: Executive Room
Hotel Silk City has replied on Tue Apr 25 14:14:15 IST 2023
Dear Sir, Greetings!! Thank you for your valuable review 👍
Poor service
Services need to improve drastically. A morning tea took 1 hour time to come to room. Response time for any service is very long. All the best for travellers
Room: Executive Room
Hotel Silk City has replied on Tue Apr 25 14:15:37 IST 2023
Dear guest! we will look upon the issue raised by you. Thank you
Excellent Stay
Good. Good.
Room: Executive Room
Hotel Silk City has replied on Sat Mar 18 15:30:31 IST 2023
Dear guest! thank you for your feedback!
Room and staff all very good
Baht acha staff aur room raha sb best tha
Room: Executive Room
Hotel Silk City has replied on Sat Mar 18 15:30:55 IST 2023
Dear sir! greetings! thank you for your valuable feedback
Varanasi Cantonment
Varanasi Cantonment
Anandbagh
Pandeypur
Varanasi Cantonment
Varanasi Cantonment
Maunath Bhanjan
Jaunpur
Kakarmata
Salarpur
Varanasi
Anandbagh
Nagwa Lanka
Gola Purwa
Lamhi
Varanasi
Ashok Nagar
Bhullanpur
Lanka
Nagwa Lanka
Sarnath
Durgakund
Awaleshpur
Shivpurwa
Varanasi Cantonment
Kailashpuri Colony
Luxa Road
Chetganj
