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Property with a restaurant, living room & parking

Review Of Hotel Shivaye Residency By A4U

Sector 45, Gurgaon

    User Rating & Reviews

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    3.2
    Good

    232 Ratings, 113 Reviews

    excellent
    40%
    very good
    18%
    average
    11%
    poor
    9%
    bad
    22%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 3
    • 4
    • 4
    • 1
    • 5
    • 5
    • 2
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.9
    • Value For Money3.9
    • Food3.7
    • Facilities3.8
    • Checkin Experience4.0
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    Reviews Summary

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    This property boasts a great location near metro stations and has spacious rooms. Many guests appreciated the supportive staff and clean accommodations. Some reviews highlighted delicious food and good laundry services. However, several guests reported issues with cleanliness, unhelpful staff behavior, and poor room conditions, including lack of basic amenities and hygiene concerns. The wifi connectivity also seemed to be a problem for some. Overall, there's a mix of positive and negative experiences shared by guests.

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    Positive first
    1.0

    poor quality roo

    arpit k.couple

    dear team room quality is very poor there is no chair and table no tv even no privacy and mattress is very poor quality next time we're not going this hotel

    Travel Month: Aug 2025

    Room: Standard Room Without AC

    1.0

    Worst Experience

    saloni u.group

    Worst experience hotel was not at all it was shown in mmt pictures and staff was very bad.

    Travel Month: Aug 2025 (4-Night Stay)

    Room: Deluxe Room with Balcony

    4.0

    good

    keyur v.business

    Good stay location is very good

    Travel Month: Aug 2025

    Room: Deluxe Room with Free Wi-Fi

    1.0

    extremely bad hotel

    savita s.solo

    This hotel is not a hotel its like a house with really bad conditions, with no facility, no towel, no toiletry nothing, There was no washroom in the room, No balcony, everything was very dirty, even the bedding and there was a bad smell in the room and the staff was very rude and there were not cooperative at all ,

    Travel Month: Jul 2025

    Room: Standard Room Without AC

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    2.0

    Poor Stay

    shweta c.

    The stay was not good The property owner offered us a room with seperate washroom since it was mentioned that they Will offer usnroom with washroom it was unfair And for other rooms he asked us to pay It was really disappointing

    Travel Month: Jun 2025 (4-Night Stay)

    Room: Standard Room Without AC

    Hotel Shivaye Residency By A4U has replied on Tue Jul 29 13:38:37 IST 2025

    Dear Ma'am You booked a standard room and we mentioned it.

    2.0

    Poor Stay

    mukul g.

    The room was not clean and the washroom also

    Travel Month: May 2025

    Room: Deluxe Room with Free Wi-Fi

    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:55:45 IST 2025

    Dear Sir sorry for your convivence we will check and revert you soon.

    2.0

    stay not good,

    vineet m.business

    bedsheet, pillow cover all others are not clean, all used, Food is not good

    Travel Month: May 2025

    Room: Deluxe Room with Balcony

    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:55:52 IST 2025

    Dear Sir sorry for your convivence we will check and revert you soon.

    1.0

    paethetic stay

    dipesh t.business

    Room was not cleaned before I checked in even in evening. The bedsheets and blanket were not clean. No kettle in room. AC cooling not effective, Fan speed is slow. One good thing was responsive and helpful staff.

    Travel Month: May 2025 (4-Night Stay)

    Room: Deluxe Room with Free Wi-Fi

    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:55:59 IST 2025

    Dear Sir sorry for your convivence we will check and revert you soon.

    1.0

    Terrible Stay

    vivek s.business

    Dirty bedsheets. Broken Sofa. Door Handle missing in Cupboard.

    Travel Month: May 2025

    Room: Deluxe Room with Free Wi-Fi

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    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:56:07 IST 2025

    Dear Sir sorry for your convivence we will check and revert you soon.

    5.0

    excellent service & behaviour

    mukul k.couple

    all staff is a very good persons ,overall mind-blowing ☺️

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Deluxe Room with Free Wi-Fi

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    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:59:36 IST 2025

    Dear Guest send for your valuable feedback.

    3.0

    average rating

    raveena y.solo

    Room is good , spacious furniture is there

    Travel Month: Mar 2025

    Room: Deluxe Room with Free Wi-Fi

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    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:56:16 IST 2025

    Dear Sir sorry for your convivence we will check and revert you soon.

    5.0

    Excellent Stay

    hariom s.

    Excellent

    Travel Month: Mar 2025

    Room: Standard Room Without AC

    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:59:51 IST 2025

    Dear Guest send for your valuable feedback.

    1.0

    Worst expe

    shiva k.loyalty-iconfamily

    Worst room without any facilities no water no proper cleaning just checked out from room waste of booking

    Travel Month: Jan 2025

    Room: Standard Room Without AC

    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:56:20 IST 2025

    Dear Sir sorry for your convivence we will check and revert you soon.

    1.0

    Pathetic experience with worst property and Arrogant Staff

    manoj g.loyalty-iconsolo

    1. Absolutely arrogant staff. 2. What you booked will not even match 1% to actual property check images. 3. Torn and dirty towels & bedsheets 4. unwashed pillow covers for many stays (literally black) 5. Unclean Bathrooms and Furniture. 6. Stinky rooms with Damp walls. 7. Locked doors may not open again with Keys, be careful. 8. If you book it with Breakfast you will not get it. 10. No Toiletries 11. Rooms are with full of dust on floor

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Deluxe Room with Balcony

    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 12:56:28 IST 2025

    Dear Sir sorry for your convivence we will check and revert you soon.

    3.0

    Misleading information ofrooms

    rishabh k.business

    I booked the standard room without ac over the booking there is no mention that the washroom is in common area which is accessible by everyone and the room condition is also not good so for an upgrade i have to pay an extra amount to get a better room since i want an attached washroom. The upgraded room is a deluxe room with a balcony attached with a view of the building. Room condition was okay okay. No network present in the room and wifi speed is also slow. Overall experience - average

    Travel Month: Dec 2024

    Room: Standard Room Without AC

    Hotel Shivaye Residency By A4U has replied on Tue Dec 17 17:28:13 IST 2024

    Sorry for the inconvenience

    5.0

    Excellent Stay

    the a.couple

    The location of the property was very good and the staff was very supportive and helpful. I will recommend it to all my friends

    Travel Month: Nov 2024

    Room: Deluxe Room with Free Wi-Fi

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    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 13:00:00 IST 2025

    Dear Guest send for your valuable feedback.

    1.0

    Terrible Stay

    anand p.solo

    861 rupees wasted, very tiny room without ventilation, no attached bathroom with room, common bathroom, using multiple persons, no hand wash in bathroom, geyser not in function, dirty bathroom, food oh h my god, waste of money, nothing is there which is applicable, mm t making a customer fool, i will never book my hotel through mmt, worst service ever

    Travel Month: Oct 2024

    Room: Standard Room Without AC

    Hotel Shivaye Residency By A4U has replied on Sun Oct 20 11:16:36 IST 2024

    Sorry for the inconvenience

    5.0

    Excellent Stay

    masood a.couple

    Awesome service provided by the staff, the hotel was very cleanly maintained, balcony view was very good

    Travel Month: Aug 2024

    Room: Standard Room without AC

    Hotel Shivaye Residency By A4U has replied on Mon Oct 07 10:48:02 IST 2024

    Thanks for your valuable feedback

    5.0

    Excellent Stay

    couple

    Cleaned and spacious rooms. Staff was very supportive and helpful. They will help you in all things

    Travel Month: Sep 2024

    Room: Deluxe Room with Free Wi-Fi

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    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 13:00:04 IST 2025

    Dear Guest send for your valuable feedback.

    5.0

    Excellent Stay

    couple

    Very good property and location is also very good. All rooms are good and you have multiple options on room types.

    Travel Month: Sep 2024

    Room: Deluxe Room with Balcony

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    Hotel Shivaye Residency By A4U has replied on Sun Aug 03 13:00:10 IST 2025

    Dear Guest send for your valuable feedback.

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