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Review Of Hotel Shagun Residency

Diwalipura, Vadodara | 8.4 km drive to Vadodara Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    1551 Ratings, 855 Reviews

    excellent
    25%
    very good
    26%
    average
    19%
    poor
    11%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 1
    • 5
    • 5
    • 3
    • 1
    • 2
    • 1

    Rating Categories

    • Location3.7
    • Cleanliness3.4
    • Room3.7
    • Food3.1
    • Hospitality3.6
    • Value For Money3.3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property offers a good location, convenient for both family and business travelers. Many guests appreciate the spacious rooms and helpful staff, citing good food quality. However, cleanliness and maintenance issues are frequent complaints, including dirty bathrooms and malfunctioning appliances. While some see value in their stay, others find the service and amenities far below expectations, with repeated mentions of pests and a lack of housekeeping.

    Sort by:

    Positive first
    4.0

    Great stay

    nitin c.couple

    Great stay for family and couples. Good facility and services. Near to good locations. For family it's the best.

    Travel Month: Jul 2024

    Room: Executive Room

    • user photos
    1.0

    Extremely bad experience

    vardhan s.loyalty-iconsolo

    The hotel is a complete mess. No amenities, no services, infested with insects and unbearable smell. The room doesn't even have a telephone to contact reception. They did not even provide water in the room. I had to formally request it and the staff is not even available at the reception.

    Travel Month: Aug 2024

    Room: Executive Room

    1.0

    Not good

    manish r.couple

    Never going to visit them again, their reception area is always empty, they don't even have water bottles, food is far to expect, the images are of neat and clean rooms, but if you're choosing non ac room, trust me you are going to regret it, they lack staffs, and professionalism.

    Travel Month: Aug 2024

    Room: Non Ac room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    shrusti p.couple

    Terrible place, not at all clean. Worst stay i had till date. Staff is very rude. Highly disappointed

    Travel Month: Jul 2024

    Room: Non Ac room

    1.0

    Worst ever experience

    himanshu a.solo

    Terrible Experience Highly unprofessional staff Worst ever property Owner's behavior is unacceptable AC was not working at reception, No fan in reception area

    Travel Month: Jul 2024

    Room: Non Ac room

    4.0

    Stay

    harshita h.couple

    Comfortable nice, but tv was not working, else good location and we enjoyed our stay. There should be some more security services available

    Travel Month: Jun 2024

    Room: Non Ac room

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    aakash t.

    The ac was not working, dirty bed sheets and pillows. The bathroom flush was not working. The whole room had bad smell.

    Travel Month: Jun 2024

    Room: Non Ac room

    1.0

    Terrible Stay

    hiren p.

    Rooms are horbles and not comfortable. Rooms and peripherals not cleaned well. Aproch of lifts is risky. Services not well

    Travel Month: May 2024

    Room: Non Ac room

    1.0

    Terrible Stay

    sushmit r.business

    I went and found out the it was an abundant hotel with no one at reception, a guard in sleeper and hockey stick came and gave me the room key, when i entered it was a mess as it was not cleaned in decade, bedsheet urinated, tables with food marks, etc, i left the hotel immediately.

    Travel Month: May 2024

    Room: Executive Room

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    yagnadipsinh.family

    it was terrible and my money was wasted no facilities were there 😭😭 my whole trip was bad and horrible experience.

    Travel Month: Apr 2024

    Room: Non Ac room

    3.0

    Average Stay

    arnab d.couple

    Property is good but it's not the same as per the photographs. The ac isn't working, we're surviving the hotness of the property, staff behavior is also not good.

    Travel Month: Apr 2024

    Room: Executive Room

    2.0

    Poor Stay

    rishi m.business

    Its location is good. Hotel is average but not maintained. Lights were off. Looked like place has not be maintained. Overall ok experience. Not as i always expect from mmt.

    Travel Month: Apr 2024

    Room: Non Ac room

    3.0

    Average Stay

    er.jainul s.business

    Room services not available tv is not working ac is properly not working room is not clean bad is best

    Travel Month: Apr 2024

    Room: Executive Room

    1.0

    Terrible Stay

    debojyoti p.loyalty-iconbusiness

    This was a nightmare experience. Compare my images to the one they have put up! the hotel is about to shut down as an employee mentioned. There are no facilities at all. No toiletries, no towels, bare room, dirty unkempt. No wifi. Basic cleanliness not present. The bottle of water given was open! i asked them to shift me to their other hotel, which they refused. Out of no choice i spent one night there and left the next morning after having booked myself into another hotel. No apologies, no refund, no call response, their owner did not respond!

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Executive Room

    2.0

    Poor Stay

    bhuneshwari t.

    The condition of the rooms are terrible dirty and unhygienic washroom fittings and locks were not working properly rooms were full of bad smell, ac wasn't working room was specious but poorly maintained.

    Travel Month: Feb 2024

    Room: Executive Room

    5.0

    Excellent Stay

    chirag c.loyalty-iconcouple

    Hotel is vey customer friendly and everyone was very helpful and approachable. Hotel also have tasty food with international spreads for breakfast also customisation request made the experience further better. It is great to be here.

    Travel Month: Feb 2024

    Room: Executive Room

    1.0

    Bad experinece with me in first time ever i suggest never go there because

    mr p.couple

    No words totally blind and its bad no breakfast and bad water in fridge are not proper cleanness rin room s also badsheets are dusty.

    Travel Month: Feb 2024

    Room: Non Ac room

    4.0

    Good Stay

    punit t.

    Nice staff and other things all good

    Travel Month: Feb 2024

    Room: Non Ac room

    1.0

    Worst experience

    sudhirkumar y.loyalty-iconbusiness

    No cleaning at all in the room. Neither the bed, bedsheet, blanket etc were very dirty. No maintenance at all in the entire residency. Food facility was not available. Not even kettles were available.

    Travel Month: Jan 2024 (3-Night Stay)

    Room: Executive Room

    1.0

    Terrible Stay

    hiloni s.loyalty-iconfamily

    Bhoot bangla hai nakki jao koi b rat me bhoot k awaz aatay food koi b nai aata

    Travel Month: Dec 2023

    Room: Executive Room

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