The property offers good customer service with friendly staff and decent housekeeping. Guests appreciated the Indian breakfast variety, and facilities like AC and Wi-Fi worked well. However, many faced issues such as dirty bed linen, malfunctioning TVs, and communication barriers due to staff language limitations. Maintenance problems were also highlighted, including unhygienic conditions and inadequate room amenities. The parking facility needs improvement, and there's a lack of in-house dining options.