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Review Of Hotel S1 by Vivo Hotels0123401234

Khajjiar Road, Dalhousie | 9 minutes walk to Mall Road Dalhousie

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.5
    Very Good

    65 Ratings, 23 Reviews

    excellent
    23%
    very good
    35%
    average
    20%
    poor
    15%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 4
    • 3
    • 4
    • 3
    • 3
    • 4
    • 3

    Rating Categories

    • Location4.2
    • Cleanliness3.1
    • Food2.9
    • Value For Money3.4
    • Facilities3.6
    • Child Friendliness3.4

    Sort by:

    Positive first
    3.0

    average stay

    amit b.family with 1 kid

    Location and views are good but property really need renovation staff is also good there is less options in breakfast cp plan for map dinner you can choose anything from menu.

    Travel Month: Jun 2025

    Room: Super Deluxe

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    Hotel S1 by Vivo Hotels has replied on Wed Aug 20 11:37:15 IST 2025

    Dear Mr.Amit Bhandari , Greetings from S-1 By Vivo Hotels !!! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Vivo hotels looks forward to welcome you on your next visit. Thanks & Regard's Deepak Kumar

    1.0

    Terrible Stay

    maheshwari m.family

    The bathroom does not contain continuous hot water and room were clean food was not too good.

    Travel Month: Nov 2024

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:52:43 IST 2024

    Dear Mr Maheshwari Mundhva, Greetings from Hotel S1 by Vivo Hotels! we regret to hear that your experience was not good at the hotel. Please note that your feedback is of utmost value to us and we will surely ensure that correctives measures are taken for the same. We look forward to creating a better experience for you in the future. Regards

    2.0

    Poor Stay

    jasvir.family

    Very poor service regarding food. No sweet dish available after dinner. Very delayed service for breakfast.

    Travel Month: Jun 2024

    Room: Super Deluxe

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    2.0

    Poor Stay

    pawan k.family

    Food service is super slow. I ordered breakfast at 8:30 in the morning but received no response till 10:30. Finally ended cancel-ling it.

    Travel Month: Jun 2024

    Room: Super Deluxe

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    4.0

    Good Stay

    pradhyumn p.

    Well located on the way to khajjiar just 5 mins walk from beeji park. Room are decent size and clean, has ample parking space with lift from parking to room lobby. Slightly disappointed by the food quality given very high food prices.

    Travel Month: Dec 2023

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:34:45 IST 2024

    Dear Mr.Pradhyumn Parashari, Greetings from Hotel S1 by Vivo Hotels! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Vivo hotels looks forward to welcome you on your next visit. Warm regards,

    1.0

    Service by hotel

    vishwas b.loyalty-iconcouple

    Worst service by hotel, staff was not well behaved and food was terrible. I don’t think make my trip should add this hotel in its category.

    Travel Month: Jun 2023

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:57:42 IST 2024

    Dear Mr. Vishwas Bhutani, Greetings from Hotel S1 by Vivo Hotels! we regret to hear that your experience was not good at the hotel. Please note that your feedback is of utmost value to us and we will surely ensure that correctives measures are taken for the same. We look forward to creating a better experience for you in the future. Regards

    4.0

    Good Stay

    rajesh v.loyalty-icon

    We enjoyed lot hotel was good and supporting staff as well

    Travel Month: Jun 2023 (3-Night Stay)

    Room: Super Deluxe

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    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:33:49 IST 2024

    Dear Mr.RAJESH VERMA, Greetings from Hotel S1 by Vivo Hotels! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Vivo hotels looks forward to welcome you on your next visit. Warm regards,

    4.0

    Stay was good but breakfast was not good

    vansh s.couple

    Stay was nice and breakfast was not up to mark it was to cold

    Travel Month: Apr 2023

    Room: Super Deluxe

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    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:41:10 IST 2024

    Dear Mr.Vansh Sehgal, Greetings from Hotel S1 by Vivo Hotels! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Vivo hotels looks forward to welcome you on your next visit. Warm regards,

    5.0

    Nice hotel

    mintu k.couple

    Staff was helpful and it was great staying there

    Travel Month: Jan 2023

    Room: Super Deluxe

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    Hotel S1 by Vivo Hotels has replied on Mon Jan 30 11:38:03 IST 2023

    Dear sir, greetings! thanks a lot for your valuable feedback. Hope to welcome you again.

    5.0

    Really nice and comfortable stay

    bhupendra s.family

    I had a completely comfortable stay. Before going to this hotel i saw few bad reviews which were rated around 6 months back from the time i stayed in the hotel, and trust me this time when i visited which was around 26 dc 2022, i had an amazing experience from the check in till the check out they provide you with everything you need to stay at a cold place. + they even provided us a really amazing room heater when we in general said it's really cold here. The staff and the receptionist all were really kind. The breakfast and ordered food was also decent. Lastly the rooms were absolutely clean and beautiful so was the bathroom. The view from the room was astonishing. Really nice hotel at your budget. I would absolutely recommend it.

    Travel Month: Dec 2022

    Room: Super Deluxe

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    Hotel S1 by Vivo Hotels has replied on Wed Jan 11 15:59:01 IST 2023

    Dear sir, thanks a lot for choosing our hotel as your preferred hotel. And thanks a lot for your valuable feedback. Hope to welcome you again.

    5.0

    Excellent Stay

    sanjay k.family

    It was a wow experience staying at s1 by vivo at dalhousie. Every person was very helpful right from security to front desk and other staffs. Special thanks to mr. Sanjay thakur, the manager who was very kind in making all the arrangements very comfortable and relaxing stay. It’s an excellent property with comfortable rooms and facilities of a star resort. The beds are comfortable and amenities in the room at top notch. Breakfast is complimentary and the spread is vast. I would really recommend guests to stay at the s1 by vivo at dalhousie as you are take care of right from the point of arrival till you depart. "

    Travel Month: Dec 2022

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Wed Jan 04 22:11:47 IST 2023

    Dear sir, greetings from hotel s1 by vivo hotels dalhousie. Thanks a lot for choosing our hotel as your preferred hotel in dalhousie. Thanks a lot for your valuable and positive review. We would like to welcome you again.

    5.0

    Food was-delicious

    jaswinder s.family

    My experience was awesome and the view which we-saw from our room makes it more beautiful

    Travel Month: Jun 2022

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:44:34 IST 2024

    Dear Mr.jaswinder Singh, Greetings from Hotel S1 by Vivo Hotels! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Hotel S1 by Vivo Hotels looks forward to welcome you on your next visit. Warm regards,

    2.0

    Room

    pankaj.family

    Very small room. Not value for money. Not at par with the tarrif they charge

    Travel Month: Jun 2022

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Wed Jul 06 20:02:24 IST 2022

    Dear Mr Pankaj, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Few things are beyond our control like as you find the room size small. apart from this hope we met with your expectations in term of Services and quality. looking forward to welcome you in near future

    1.0

    Poor stay

    manvir s.group

    No food available written in menu auro jo diya wo b hi bakwas. Break-far ek shapre ke niche laga tha

    Travel Month: Jun 2022

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:56:36 IST 2024

    Dear Mr. Manvir Singh, Greetings from Hotel S1 by Vivo Hotels! we regret to hear that your experience was not good at the hotel. Please note that your feedback is of utmost value to us and we will surely ensure that correctives measures are taken for the same. We look forward to creating a better experience for you in the future. Regards

    1.0

    Terrible experience

    nivesh.family

    What we saw in the pictures, was starkly different! rooms were dirty; not maintained at all, the size of the room couldn’t accommodate a third bed. The hotel offered a 2 inch mattress that was folding on sides when placed on the floor. The mattress were torn in bad condition. The toilet seat was broken, when asked for toilet roll, the staff refused. We eventually cancel-led out booking and booked another hotel at the last minute.

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Super Deluxe

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    5.0

    Very comfortable stay

    rishabh d.family

    The hotel has amazing views from the balcony and their food is really fresh and delocious. Glad i booked it.

    Travel Month: Jun 2022

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:38:17 IST 2024

    Dear Mr.Rishabh Dev Sharma, Greetings from Hotel S1 by Vivo Hotels! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Vivo hotels looks forward to welcome you on your next visit. Warm regards,

    4.0

    Nice location

    ruchita.family

    No doubt in this location is wonderful. View from rooms are mesmerizing. Rooms are neat and clean. Staff members are courteous. Nice place to stay in dulhousie. It's on khajjiar road.

    Travel Month: Jun 2022

    Room: Super Deluxe

    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:36:57 IST 2024

    Dear MS.Ruchita Singh, Greetings from Hotel S1 by Vivo Hotels! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Vivo hotels looks forward to welcome you on your next visit. Warm regards,

    4.0

    Nice and humble staff, services could be improved

    rajeev s.loyalty-iconfamily

    Nice and humble staff, services could be improved. Food options were very limited.

    Travel Month: Jun 2022

    Room: Super Deluxe

    5.0

    Safe and comfortable stay

    ashok b.loyalty-iconcouple

    Hotel's location is very nice. Beautiful scene & landscape around room. Staff is very cooperative & helpful. Have guided properly.

    Travel Month: Jun 2022

    Room: Super Deluxe

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    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:35:45 IST 2024

    Dear Mr.Ashok Bhatt, Greetings from Hotel S1 by Vivo Hotels! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Vivo hotels looks forward to welcome you on your next visit. Warm regards,

    4.0

    Nice property

    mohit u.family

    Comfortable stay for family with children & elders. Breakfast was also tasty. Roo. Service was good. Not too far from main market, just a 500m away. Front desk people were helpful.

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Super Deluxe

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    Hotel S1 by Vivo Hotels has replied on Mon Dec 23 16:33:00 IST 2024

    Dear Mr.Mohit Uberoi, Greetings from Hotel S1 by Vivo Hotels! we thank you for sharing your feedback. We are happy to know that you had a pleasant stay with us. Your feedback has been shared with the team. It's indeed encouraging for us. At vivo hotels we try to exceed guest expectations and make their stay comfortable. The team gets motivated after reading a positive guest experience. We will always strive to give the best services to all our guests. Vivo hotels looks forward to welcome you on your next visit. Warm regards,

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