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Kishanpur, Dehradun | 2.1 km drive to Pacific Mall Dehradun
84 Ratings, 31 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a fantastic location near Pacific Mall and offers spacious, clean rooms with beautiful decor and stunning views. Guests have praised the friendly and helpful staff, especially Preshika and Taruna, along with quick room service. While breakfast choices could use improvement, many enjoyed the cleanliness and the ambience of the place. The property is well-equipped with amenities and provides a hassle-free check-in experience. Overall, it's a cozy spot for families and couples alike!
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Terrible Stay
When we entered tons of boys looking at my girls so annoying and bad behaviour. Also we are in hotel right now cant even wash our hands no water in bathroom
Room: Comfort Deluxe Room
Hotel Royal Palm
Hello Sir, Please check your review again these images not belong with us, and this type of behaviour also not happened in hotel, Please check it again and remove this review.
Excellent Stay
It was a excellent experience above par.
Room: ROYAL EXECUTIVE ROOM
Very bad service not friendly staff
coupleCouple given twin rooms hotel staff was not friendly they had rooms still asked for more charges. Make my teip gave twin rooms
Room: Deluxe Twin Room
Hotel Royal Palm has replied on Thu Jan 23 10:44:08 IST 2025
This is to bring to your notice the type of room selected by the guest was Twin deluxe room even then the hotel management provided a deluxe room for the guest although it was not mandatory for the hotel staff kindly book the rooms accordingly it is our humble request, we would look into the matter accordingly.
Good Stay
Bedsheet are clean and bath room are clean but missing bathroom slipper. The food is not as per standard. The rice was smelling and chicken is missing lil salt and spiciness. The food doesn't worth the money
Room: Deluxe Twin Room
Hotel Royal Palm has replied on Fri Oct 11 17:55:14 IST 2024
It's regrettable to hear that your experience did not meet your value expectations. We aim to provide a premium experience that justifies the cost, and we're sorry if we fell short. We're taking your feedback seriously as we evaluate our offerings.
Hotel royal palm review
Great rooms and working staff was also very nice. On time service and location was also very peaceful.
Room: Deluxe Twin Room
Hotel Royal Palm has replied on Fri Aug 30 11:35:59 IST 2024
Greeting from Hotel Royal Palm , we are glad to hear that you enjoyed your stay with us . We look forward to serve you further . Do visit us again.
Twin deluxe room
Stay at hotel royal palm was very good. Clean room and pleasant view of city. Very cooperative staff esp. Preshika, ankit, ashish and the catering dept ppl. A very friendly gsd, kenar is the show stealer! overall, highly recommended.
Room: Deluxe Twin Room
Hotel Royal Palm has replied on Sun Jul 21 12:00:56 IST 2024
We are glad to hear that you enjoyed your stay and would be glad to serve you again.
Need improvement
coupleHotel was great. The location and ambience of room was great. Only thing which troubled me was fluctuations in electricity. The secondary power source use to take some time.
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Wed Jul 03 15:06:30 IST 2024
We are glad to hear that you liked your stay due to regular cut of the electricity the problem persist we would ask you to book us again for a better experience.
Good Stay
Ok
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Thu Jun 06 16:43:50 IST 2024
It’s great to hear from you that you enjoyed your stay , we would be glad to serve you more , kindly visit us again.
Average quality. Rates are just not matching the comfort, quality of food
Locks of doors were not working. Paid breakfast was horrified, just poori aaloo in 300, were very costly
Room: Deluxe Twin Room
Hotel Royal Palm has replied on Sat Apr 27 11:21:30 IST 2024
Thank you for sharing this honest feedback, We apologize for not meeting your expectations. Please know that our team is working to prevent from happening again as the door issue arose due to sudden twist of key while locking and we promise to improve our food quality also request you that the photo attached is not of our hotel as we do not have such camera and wall hence we request to kindly remove. Thanking You, Hotel Royal Palm
Average Stay
coupleHotel was neat and clean, staff was good. Only problem is food. They don't have choices of breakfast items. Who eat chhole bhature in breakfast ? morning breakfast was horrible otherwise it's good hotel to stay with ample car parking.
Room: ROYAL EXECUTIVE ROOM
Hotel Royal Palm has replied on Sat Apr 27 16:13:11 IST 2024
Dear Guest , Thank you for bringing this to our attention. We have taken the following steps to ensure this doesn’t happen again we would like you to visit us again and we personally ensure that variety is given to you in the morning breakfast highly obliged with your feedback. Hotel Royal Palm
Excellent Stay
It is very good experience. The room service was really very fast. Room looks very good. No thank you
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Tue Apr 09 19:46:32 IST 2024
Thank you, Miss Sojal Saini for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"🙏🏻🙏🏻🙏🏻 Hotel Royal Palm Dehradun
Poor Stay
Not at all a good hotel
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Sun Dec 10 14:31:57 IST 2023
Dear Guest, First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies that you had a negative experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly. We hope your next stay at Hotel Royal Palm will be a pleasant journey and looking forward to welcoming you back again. Kind regards, The management Team Hotel Royal Palm
Poor Stay
No room heater in a chilly weather of dehradun no food available, despite of no outside food policy.
Room: Deluxe Twin Room
Hotel Royal Palm has replied on Mon Dec 04 16:06:12 IST 2023
Greetings from Hotel Royal Palm , Dear Guest, As per your reservation/booking you booked the Twin deluxe room with two single separate beds despite that we provided you the better comfort deluxe room with king size bed for your comfort and as per your request and Food service is available from 8:00 AM to 11:00 PM and out side food is allowed after 11:00 PM and the guests can order from the menu from room service dine-in. We would be glad to serve you in a better manner for your next visit we look forward to serve you in our best facilitated way. Thanking You Front Office Team Hotel Royal Palm.
Excellent stay
businessRoom was very nice and clean. Stay also very helpful l and nice. Food was good.
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Mon Dec 04 16:44:51 IST 2023
Dear Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We are very pleased to hear that our staff made your stay pleasant, Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team Hotel Royal Palm
Average Stay
The room was very small and had a smell. I had to change my room but that was similar to the last one. Overall it is okay for a budget hotel.
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Mon Aug 28 11:51:38 IST 2023
Dear Guest. First and foremost thank you for taking the time to share your feedback with us. We would like to express our apologies that you had a negative experience in our hotel. Kindly be advised that our team is working on the case and will follow up accordingly. We hope your next stay at Hotel Royal Palm will be a pleasant journey and looking forward to welcoming you back again. Kind regards, The management Team Hotel Royal Palm
Awesome mausam
As soon as we reached the location it started raining. The location is really good and property is hygienic and clean.
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Mon Aug 28 11:51:02 IST 2023
Dear Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We are very pleased to hear that our staff made your stay pleasant, Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team Hotel Royal Palm
Extravaganza
I am absolutely ecstatic to share about my recent stay at this breathtaking hotel The Royal Palm. From the moment I stepped into the lobby, I was greeted by the most friendly and accommodating staff who went above and beyond to ensure my stay was exceptional. The room itself was nothing short of luxurious with stunning decor, plush bedding, and all the necessary amenities one could ask for. And let's not forget about the incredible views from my window that left me speechless every morning! Every inch of this property exudes elegance and sophistication that is unmatched in this area. If you are looking for an unforgettable experience, look no further than this sensational hotel – it truly exceeded all of my expectations and left me with lifelong memories. While staying in this renowned hotel I found myself in heavenly abode....
Room: Deluxe Twin Room
Hotel Royal Palm has replied on Fri Jun 09 14:40:46 IST 2023
Dear Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. I am very pleased to hear that our staff made your stay pleasant, Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team Hotel Royal Palm
Great stay
Had a great stay, i stayed in this hotel in the past as well. The rooms are neat and clean. Would really to stay in future.
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Mon Aug 28 11:50:29 IST 2023
Dear Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We are very pleased to hear that our staff made your stay pleasant, Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team Hotel Royal Palm
Too good value for money
coupleGreat location. Everything available nearby. The rooms are neat and clean. There is very good open seating area for hanging out and food. The staff is cordial, Miss Taruna on the front desk is specially very welcoming and courteous. L
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Mon Aug 28 11:50:00 IST 2023
Dear Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We are very pleased to hear that our staff made your stay pleasant, Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team Hotel Royal Palm
Good
Everything was good. Food stay location.
Room: Comfort Deluxe Room
Hotel Royal Palm has replied on Mon Aug 28 11:48:36 IST 2023
Dear Guest, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We are very pleased to hear that our staff made your stay pleasant, Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team Hotel Royal Palm
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