Review Of Hotel Royal Heritage

Hotel Royal Heritage Jaisalmer is a perfect blend of comfort and heritage. Beautiful rooms delicious food great rooftop views and warm hospitality. Highly recommended

The room was spacious, clean, and beautifully designed with all the amenities i could possibly need, including a comfortable bed, modern bathroom, and stunning views of the city. Can honestly say that this was one of the best hotel stays i’ve ever experienced, and i would highly recommend hotel royal heritage to anyone visiting the area. I will definitely be back on my next trip!

1-star review reality drastically different from pictures - exercise caution i strongly advise potential guests to thoroughly cross-reference photos. Our recent stay was severely disappointing due to multiple serious issues: safety & accessibility: - no elevator access to upper floors - no staff assistance with luggage, resulting in a sprained ankle while carrying bags down the stairs during checkout - staff showed concerning indifference to the injury, offering no assistance cleanliness & amenities: - bedding was visibly stained with food marks from previous guests - promised room heaters were not provided despite december's cold weather - frequent water supply issues in bathroom, requiring multiple calls for resolution service: - extremely poor response times, particularly when hotel was busy with groups - food quality was good, but service delays were excessive (hours of waiting) - witnessed concerning pattern of discriminatory service where staff provided noticeably preferential treatment to guests of particular religious backgrounds - other guests like ourselves faced extended wait times and minimal attention - basic guest services like luggage assistance were consistently unavailable for most guests - staff displayed unprofessional behavior by laughing when i fell and injured myself instead of offering assistance what should have been a pleasant holiday was significantly impacted by substandard hospitality. This level of service is unacceptable for a hotel listed. Future travelers should carefully consider these issues before booking. Positive points: - food taste and quality was good management response needed: - safety protocols for guests - staff training on basic hospitality standards - regular maintenance of essential amenities - immediate attention to discriminatory service practices - implementation of equal service standards for all guests regardless of background - professional conduct training for staff

We recently stayed here for two days.Will definately like to recommend. Rooms,services,location are too good.View from Terrace restaurant is awesome.

Beautiful hotel just outside the fort, rooms are clean and comfortable, and the staff is super kind. Lovely food at the restaurant on the terrace, very fresh and with a wonderful view on the fort. Totally raccomanded!

A Royal Stay in Jaisalmer Hotel Royal Heritage offers a truly royal experience in the heart of Jaisalmer. Our stay in the Heritage Maharaja style room was nothing short of exceptional. The room was impeccably clean and beautifully decorated, capturing the essence of traditional Rajasthani architecture. The food served at the hotel was absolutely delicious. Each dish was a culinary delight, prepared with fresh ingredients and authentic flavors. The rooftop restaurant provided breathtaking views of the Jaisalmer Fort and the sunset over the city. We were particularly impressed by the hospitality of Mr. Ameen Bhai. His helpful nature and local insights enhanced our stay significantly. He was always available to assist with any queries or requests. Overall, our experience at Hotel Royal Heritage was fantastic. We highly recommend this hotel to anyone visiting Jaisalmer.

Room is average and not well ventilated! Better Cleanliness is required! However staff support is good!

My recent stay at Hotel Royal Heritage in Jaisalmer was truly exceptional. From the moment I arrived, I was treated to unparalleled hospitality, warmth, and luxury. This magnificent property seamlessly blends traditional Rajasthani architecture with modern comforts, creating a unique and regal ambiance.

I recently stayed at Royal Heritage and had an incredible experience! The staff were exceptionally friendly, courteous, and provided outstanding service. The rooms were immaculate, spacious, and tastefully decorated. The food was delicious, with a wide variety of options to suit every taste. Every aspect of my stay was flawless. From check-in to check-out, the staff ensured my comfort and satisfaction.

The hotel's staff were warm, welcoming, and went above and beyond to ensure our stay was comfortable and memorable. Overall, i would highly recommend hotel royal heritage to anyone looking for a luxurious and authentic desert experience"

Rooms are neat and clean with a distance view of fort. And to mention the complimentary breakfast has too much varieties to start a good day with. Loved it!

A warm welcome, the staff are friendly and attentive. The hotel is well maintained and therefore pleasant to stay there. It is also very well located.

Hotel building is very good. Building built with yellow stone as per name of golden city. Room is nicely furnished. Every window they laid a bed. King size bed is high cushioned. Bathroom is big and neat. Very big windows in every room so highly ventilated rooms. Price is reasonable. Very good management.

Excellent service, superb decoration and splendid view of fort and vyas chhatri. Staff very much supportive and keen to provide the best of their service. Special thanks to hotel royal

Stay was comfortable, rooms and food are also good. Location is also near to market. Auto, cabs are easily available.

Our stay in hotel royal heritage was pleasant hotel is decorated in rajasthan cultural theme felt like we are living like a maharaja in haveli rooms are good clean bathroom is clean staff is helpful and courteous we visited this hotel with family during our vacation we liked this hotel.

We got the 3rd floor room in this hotel which is too noisy because of the rooftop restaurant, till 2am noise was coming, overall the hotel is nice.

It was amazing

We were group of six persons stayed there for one day. We enjoyed the stay. The id hotel is value for money.

Ambiance and service is good. Specifically the terace