hotel staff was not responsive, washroom was clean but has some weird smell, all the bottles in washroom was empty, and at first hotel was denying for extra bed for 3 guest stay but after escalation they did put the bed hotel staff was not responsive, washroom was clean but has some weird smell, all the bottles in washroom was empty, and at first hotel was denying for extra bed for 3 guest stay but after escalation they did put the bed. Hotel was at good location and hotel was good too according to its price but the hotel staff was responsive when asked for and toilet was clean but had a weird smell in it.
Hotel Posada has replied on Mon Nov 10 13:32:31 IST 2025
Dear Mr. Shiva,
We’re glad you found the location and overall stay satisfactory. We truly regret the inconvenience caused by the initial delay in service and the washroom concerns. Your feedback has been shared with our housekeeping and front desk teams to ensure better responsiveness in the future. We value your input and look forward to welcoming you again with an improved experience.
Warm Regards,
Hotel Posada, Revenue Team