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Review Of Hotel Pankaj Palace

Isnapur, Hyderabad

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    59 Ratings, 28 Reviews

    excellent
    31%
    very good
    31%
    average
    20%
    poor
    10%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 2
    • 2
    • 5
    • 5
    • 4
    • 3
    • 4
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.8
    • Room3.6
    • Value For Money3.6
    • Facilities3.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the courteous and helpful staff, along with a clean ambiance and good location for easy exploration. However, there are multiple mentions of cleanliness issues, particularly with toilets and washrooms. Some feedback indicates power outages and a need for improved service responsiveness. The property offers a decent value for money, but the inconsistent experiences can impact stays.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ravi k.family

    the staff was courteous and helpful. the room was clean ambience was good towel bedsheet were clean.

    Travel Month: Nov 2024

    Room: Executive Family Ac Room

    3.0

    Average Stay

    sameera v.business

    Location is good. But infront of the hotel dogs are receiving the guest. Not hygienic. Tolets are not having cleanliness. Apart from cleanliness all the other aspects are quite ok

    Travel Month: Aug 2024

    Room: Executive Family Ac Room

    4.0

    Very good hotel and staff.

    sushil m.loyalty-iconfamily

    Very comfortable stay. Linen quality should be improved. Courteous staff and facilities nearby. Value for money.

    Travel Month: Jul 2024

    Room: Executive Family Ac Room

    2.0

    Poor Stay

    babhu j.

    Hostel staff performance very poor

    Travel Month: May 2024

    Room: Executive Family Ac Room

    5.0

    Excellent Stay

    keerthi g.

    Good response, good communication with customers and very comfortable

    Travel Month: May 2024

    Room: Executive Family Ac Room

    5.0

    Excellent Stay

    shria a.

    It was a plea-sent experience. The staff was also helpful. There are a lot of places nearby to explore. You can also take the bus easily from here.

    Travel Month: Feb 2024

    Room: Executive Family Ac Room

    1.0

    Terrible Stay

    kishor m.

    1. Hotel manager behaviour is very bad. 2. At the day time ac and hot water systems electricity supply off from hotel staff. 3. Hotel manager direct say to customer dont book hotel through make my trip from next time.

    Travel Month: Oct 2023

    Room: Executive Family Ac Room

    3.0

    Average Stay

    shrikant w.

    The room was not clean. Bed sheets & other things were dirty. Rooom was too small as compared with prices

    Travel Month: Sep 2023

    Room: Executive Family Ac Room

    2.0

    Unsatisfied hotel room

    mohammad a.solo

    1. Continuous power cut 2. Ac not working properly 3. Internet feasibility totally not working 4. Drinking water common area located late night we are going to take water

    Travel Month: Sep 2023

    Room: Executive Family Ac Room

    4.0

    Good Stay

    dharmaraj d.

    Good

    Travel Month: Aug 2023

    Room: Executive Family Ac Room

    4.0

    Stay at pankaj palace

    jilani s.family

    The room is very clean. The behavior of the staff is decent and supportive. Need to buy food from outside as it is purely residential.

    Travel Month: Jun 2023

    Room: Executive Double Twin Ac Room

    2.0

    Poor Stay

    devendra m.

    Unclean rooms, non helping staff. Poor service. Parking issue.

    Travel Month: Dec 2022

    Room: Executive Double Twin Ac Room

    1.0

    Rude behavior of staff

    sudhakar v.family

    The staff of hotel is very rude. They have asked me marriage proof. Photos and certificate. They argued with me half an hour. After that only they given

    Travel Month: Dec 2021

    Room: Executive Family Ac Room

    5.0

    Hotel is but very bad about washrooms. And wardrobes

    kaasi v.solo

    Hotel is clean but very bad about washrooms. And very late cleaning work.

    Travel Month: Feb 2020

    Room: Executive Family Non AC room

    5.0

    Very nice Hotel. All the employees are very helpful and cooperating

    camellia r.solo

    Hospitality was very good. Satisfied. Cooperating and helpful employees. Overall I Am satisfied and happy.

    Travel Month: Feb 2020

    Room: Executive Double Twin Non Ac Room

    Hotel Pankaj Palace has replied on Mon Feb 10 10:54:58 IST 2020

    We thank you for your valuable feedback. Have a great day.

    5.0

    Best stay ever

    kiran p.business

    Food was good. Room is very clean and neat.

    Travel Month: Nov 2019

    Room: Executive Family Non AC room

    3.0

    Only good Hotel in the location

    krishna m.business

    Small room but neat. Very few eateries near by. Good for business travellers.

    Travel Month: Sep 2019

    Room: Executive Double Twin Ac Room

    4.0

    Good Stay

    velu s.couple

    Good

    Travel Month: Aug 2019

    Room: Executive Family Non AC room

    5.0

    Stayed there for two days. Overall a good place to stay in

    dhanesh m.business

    Positive: Easily locatable, clean premises and rooms, life, rooms with AC and geyser, restaurant nearby, the live place for an evening walk, clean rooms and bathrooms, affordable, camera surveillance, well-connected, good/freshwater in the bathroom. Negative: 1. They keep the room always open. Even after room service, they keep it open. Strange!!! 2. They demand key always when we go out. (Can't trust our valuables), 3. they allow smoking in their rooms, there's an ashtray there!! (though the room felt fresh this time, it may not be so always). Overall- A good place to stay in!

    Travel Month: Jul 2019

    Room: Deluxe Single Bed AC Room

    1.0

    Location of hotel

    tapish a.solo

    Disappointing stay with sorry facilities. Not even single thing is right and for small things need to call them. Hygiene and cleanliness is equally bad.

    Travel Month: Jul 2019

    Room: Deluxe Single Bed AC Room

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