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Review Of Hotel Palace En Paradise
Kodungallur, Kodungallur | 5 minutes walk to Cheraman Perumal juma masjid
User Rating & Reviews
- everyone
- couple
- solo
- business
- family
Very Good
61 Ratings, 21 Reviews
Last 10 Customer Ratings (Latest First)
- 5
- 3
- 4
- 4
- 4
- 2
- 5
- 5
- 4
- 4
Reviews Summary
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The property has some decent highlights, like friendly and helpful staff, and generally nice room interiors. Many guests appreciate the cleanliness in certain areas and the good food. However, several reviews point out issues like unclean toilets, dust in rooms, and poor maintenance, including broken showers and flushes. Some guests faced challenges with the check-in process and lack of informational clarity regarding charges. The breakfast situation also seems to be inconsistent.
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Positive first
4.0
Budget Hotel with good experience
gautham.solo
Spacious room with good amenities. Nice hospitality. Good for short stays. Food was average. if you are looking for quick break then this place has all that is required for a short stay. Spacious room with good amenities. Nice hospitality. Good for short stays. Food was average. if you are looking for a quick break then this place has all that is required for a short stay.
Room: Deluxe Room
4.0
Good
k n.couple
It was clean stylish room with excellent service.Staff was nice and cooperative .Large spacious rooms. Nice place to stay for couple of days.
Room: Deluxe Room
Hotel Palace En Paradise has replied on Mon Jun 16 19:19:08 IST 2025
"Thank you so much for taking the time to share your wonderful review! We're thrilled to hear that you enjoyed your stay with us, found the rooms clean and stylish, and appreciated our service. Our team works hard to ensure our guests have a comfortable and pleasant experience, and it's great to know we succeeded. We look forward to welcoming you back soon!"
1.0
wrost Service
ahmed p.family with 2 kids
I recently stayed at and was disappointed to find that they did not provide complimentary drinking water in the room. As a guest, I expect basic amenities like water to be available. *Issues:* 1. *No Complimentary Water:* Despite requesting, the hotel staff informed me that they don't provide me drinking water. 2. I asked twice for water they didn’t provide me. *Suggestions for Improvement:* Overall, this oversight detracted from my stay. I hope the hotel considers addressing this issue.
Room: Deluxe Room
Hotel Palace En Paradise has replied on Mon Jun 16 19:11:15 IST 2025
I'm extremely sorry for your bad experience. There has been some misunderstanding .We provide our guest with all the basic amenities as complimentary.If there was a mistake from our side we'll definately look into it and do what is necessary and we assure that it won't happen again.
2.0
very bad
rumysha m.family with 1 kid
Room was full of dust. Toilet was not at all clean. Glasses and cups had left over drinks and not cleaned properly
Room: Deluxe Room
Hotel Palace En Paradise has replied on Mon Jun 16 19:37:41 IST 2025
"Dear valued guest, We apologize for the issues you experienced with the cleanliness of your room. We take these concerns seriously and are truly sorry that we fell short of our standards. We will address these issues with our housekeeping team to ensure our rooms meet the high standards you deserve. Thank you for bringing this to our attention."
1.0
Terrible Stay
morris c.solo
A horrible property which I have ever stayed. No staff in the property to get you checked in. Breakfast was free with room charges but did not get. No hot water supply. The entire room was stinky and very unhygienic.
Room: Deluxe Room
Hotel Palace En Paradise has replied on Mon Jun 16 19:44:14 IST 2025
"Dear valued guest, We are deeply sorry to hear that your experience with us was not up to your expectations. We apologize for the issues you faced with check-in, breakfast, hot water supply, and room cleanliness. These are not the standards we strive for, and we regret the inconvenience. We will investigate these matters and take necessary actions to improve. Thank you for sharing your feedback."
1.0
Terrible Stay
mohamed.
Not clearly mention what is chargeable(iincluded in the price list) and not chargeable.
Room: Deluxe Room
1.0
Terrible Stay
mohamed.
Treat the guest with strict rules.
Room: Deluxe Room
Hotel Palace En Paradise has replied on Mon Jun 16 19:47:16 IST 2025
"Dear valued guest, Thank you for sharing your feedback. We appreciate your input and will take it into consideration to strike a better balance between our policies and guest experience. Your comfort and satisfaction are important to us, and we'll work on improving our approach to ensure a pleasant stay for all our guests."
1.0
Terrible Stay
moorkath p.family
Terrible place to stay. Unclean rooms & bathrooms. We had to leave this hotel after 4 hours and lost money!
Room: Deluxe Room
Hotel Palace En Paradise has replied on Mon Jun 16 19:49:42 IST 2025
"Dear valued guest, We're truly sorry to hear about your disappointing experience at our hotel. We apologize for the uncleanliness of the rooms and bathrooms, which fell short of our standards. We understand the frustration of having to cut your stay short and losing money. We'll look into this matter and work on improving our housekeeping services to prevent such incidents in the future. Thank you for sharing your feedback."
5.0
Excellent Stay
sarath b.business
it's very neet and clean. room. money worthy. staf also very nice and helpful. Amenities also nice
Room: Deluxe Room
5.0
Excellent Stay
muhammed.
Service really good room is near done. The hotel offers excellent service with attentive staff. The rooms are spotless, well-maintained, and feature appealing interior designs. Guests can enjoy a complimentary breakfast that is both delicious and convenient. Overall, it’s a great place to stay for comfort, cleanliness, and quality service. Highly recommended for a pleasant experience! done
Room: Suite Room
Hotel Palace En Paradise has replied on Wed May 28 10:54:06 IST 2025
Hi Sir, Greetings From Hotel Palace en Paradise, Kodungallur. Thank you for recent staying with us.Thank you for your comments, we sincerely hope you enjoyed your stay and will come back again.....
4.0
Good Stay
akash n.
Nice and comfortable stay
Room: Deluxe Room
Hotel Palace En Paradise has replied on Wed May 28 10:53:09 IST 2025
Hi Sir, Greetings From Hotel Palace en Paradise, Kodungallur. Thank you for recent staying with us.Thank you for your comments, we sincerely hope you enjoyed your stay and will come back again...
4.0
Good Stay
maheswari s.
Hospitality of staffs is good, well maintained room.
Room: Deluxe Room
Hotel Palace En Paradise has replied on Sun Nov 17 10:35:16 IST 2024
Hi Sir, Greetings From Hotel Palace en Paradise, Kodungallur. Thank you for recent staying with us.Thank you for your comments and infront of our hotel pics posting in the review is very helpful our hospitality thanking you, we sincerely hope you enjoyed your stay and will come back again.
4.0
Good Stay
aryan k.
Room was really good but the restroom was only a average
Room: Deluxe Room
Hotel Palace En Paradise has replied on Wed Oct 16 14:07:48 IST 2024
Hi Sir, Greetings From Hotel Palace en Paradise, Kodungallur. Thank you for recent staying with us.Thank you for your comments, we sincerely hope you enjoyed your stay and will come back again.
5.0
Excellent Stay
mohammed y.
Good room. Cleaninig. Staff. All supper
Room: Deluxe Room
Hotel Palace En Paradise has replied on Wed Oct 16 14:08:14 IST 2024
Hi Sir, Greetings From Hotel Palace en Paradise, Kodungallur. Thank you for recent staying with us.Thank you for your comments, we sincerely hope you enjoyed your stay and will come back again.
4.0
Good Stay
uvais m.
Room service is perfect. And clean room and bathroom
Room: Deluxe Room
Hotel Palace En Paradise has replied on Tue Jul 30 12:46:11 IST 2024
Hi Sir, Greetings From Hotel Palace en Paradise, Kodungallur. Thank you for recent staying with us.Thank you for your comments, we sincerely hope you enjoyed your stay and will come back again.
5.0
Excellent Stay
vishnu k.
I had a comfortable stay at hotel palace en paradise, kodungallur. Thank you and food are very good
Room: Deluxe Room
Hotel Palace En Paradise has replied on Mon Jul 08 13:24:43 IST 2024
Hi Sir, Greetings From Hotel Palace en Paradise, Kodungallur. Thank you for recent staying with us.Thank you for your comments, we sincerely hope you enjoyed your stay and will come back again.
2.0
Poor stay
sreejith s.
family
familySounds coming while sleeping.
Room: Deluxe Room
2.0
Poor stay
ajeesh v.family
familyShower was not working. Toilet flush was not working. When informed they said no plumber available now. Not worth for money
Room: Deluxe Room
2.0
Not in adequate level
r g.family
Ac is not good bfast only one item serves in room not in restaurant. No showers in toilet toilet is not clean.
Room: Deluxe Room
4.0
Nice Staff assistance
md a.family
Overall okay, clean room and friendly staff.
Room: Deluxe Room
Hotel Palace En Paradise has replied on Wed Oct 16 14:09:15 IST 2024
Hi Sir, Greetings From Hotel Palace en Paradise, Kodungallur. Thank you for recent staying with us.Thank you for your comments, we sincerely hope you enjoyed your stay and will come back again.
