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Review Of Hotel Opulence

Ramlila Ground, Pathankot | 7.1 km drive to Pathankot Airport (IXP)

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    94 Ratings, 44 Reviews

    excellent
    27%
    very good
    26%
    average
    27%
    poor
    4%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 3
    • 1
    • 3
    • 4
    • 3
    • 3
    • 3
    • 3

    Rating Categories

    • Location3.5
    • Cleanliness3.3
    • Room3.1
    • Food3.5
    • Hospitality3.9
    • Value For Money3.4
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property has a prime location, close to the railway station and market, making it convenient for travelers. Guests appreciate the cooperative staff who respond promptly to concerns, and some mention decent food quality. However, reviews consistently point out cleanliness issues in the washrooms and limited availability on the restaurant menu. Room sizes are often described as small, which might be a concern for some.

    Sort by:

    Positive first
    3.0

    “Cooperative Staff, but Cleanliness and Menu Could Be Better

    lovepreet k.couple

    Overall, the stay was decent, but there were a few issues. The washroom in our first room was not very clean — there were cigarette leftovers and ashes, which was disappointing. However, the staff was cooperative and quickly changed our room when we raised the concern, which I really appreciated. Another issue was with the restaurant menu — many of the items listed were not actually available. It was to choose something from the menu only to be told it’s not available. The options felt quite limited. Apart from that, the rest of the experience was good, and the staff was polite and helpful

    Travel Month: Oct 2025

    Room: PRIMIER ROOM

    1.0

    Very Unhygienic and Poorly Maintained Rooms

    sachin d.family

    had a very disappointing experience at this hotel. The room was extremely unhygienic — it clearly hadn’t been cleaned properly in a long time. There was a strong unpleasant smell as soon as I entered, the bedsheets and bathroom were dirty, and the floor looked like it hadn’t been swept or mopped in days.

    Travel Month: Oct 2025

    Room: PRIMIER ROOM

    3.0

    Average Stay

    harish s.

    Ok

    Travel Month: Apr 2025

    Room: LUXURIOUS OPULENCE ROOM

    3.0

    Average Stay

    rajeev k.business

    Th hotel is just next to the main road, so all night the vehicles disturbed me alot. Rest the room size is just ok

    Travel Month: Nov 2024

    Room: PRIMIER ROOM

    3.0

    Room is good but don’t prefer food

    amarjeet c.business

    Room is good but food is not good. Taste is missing. However soup quality is good. It’s a budgeted hotel

    Travel Month: Jun 2024

    Room: LUXURIOUS OPULENCE ROOM

    4.0

    Everything is gud

    kishore n.family

    Everything is gud, all gud with stay

    Travel Month: Feb 2023

    Room: LUXURIOUS OPULENCE ROOM

    5.0

    food quality hygiene everything was perfect

    sandeep k.family

    everything was perfect food hygiene staff all service was excellent 👍🏻

    Travel Month: Jan 2023

    Room: LUXURIOUS OPULENCE ROOM

    • user photos
    • user photos
    • user photos
    • user photos
    3.0

    Poor service and upkeep

    sanjeev k.business

    Double occupancy rooms are so small, this property is bias for customers. I have stayed earlier in this hotel and my room was almost double of what i got for double occupancy this time the washroom didn't had health faced slippers were not given washroom amenities are almost nil.

    Travel Month: Nov 2022

    Room: PRIMIER ROOM

    4.0

    Gud

    neha.loyalty-iconfamily

    It's gud clean nice staff easily reached not too far railway station and bus stand

    Travel Month: Sep 2022

    Room: PRIMIER ROOM

    4.0

    Small but cozy

    talha t.loyalty-iconfamily

    Helpful staff. We checked in at 3. 30 am after arriving by delhi-jammu rajdhani. The staff immediately got into action to speed up our checkin process. Rooms are small. A bit costly. Hotel is about 3. 5 kms from the station

    Travel Month: May 2022

    Room: PRIMIER ROOM

    5.0

    Service

    piyush s.loyalty-iconbusiness

    Service was very good and staff is very cooperative

    Travel Month: Feb 2020

    Room: PRIMIER ROOM

    1.0

    I booked a taxi from the Hotel and the Hotel booked it at first and then after the cab came the driver denied and Hotel not even co operated neither helped me in another booking

    ansh l.loyalty-iconbusiness

    Worst stay and the behaviour of the staff was also very bad

    Travel Month: Oct 2019

    Room: PRIMIER ROOM

    5.0

    Overall good

    naveen k.business

    Good services, location on main road in market, valet parking is available, rooms cleaned.

    Travel Month: Aug 2019

    Room: PRIMIER ROOM

    1.0

    Terrible place to stay

    naresh g.loyalty-iconfamily

    Rooms are very small compare to Price charged, dirty not well maintained House keeping is extremely Reception counters also no response

    Travel Month: Aug 2019

    Room: PRIMIER ROOM

    5.0

    Excellent Stay

    vipin l.loyalty-iconfamily

    N/a good nice awesome I like locations all most all ok

    Travel Month: Jul 2019

    Room: PRIMIER ROOM

    4.0

    Good Stay

    dr.suresh k.couple

    Food was good. Hotel was clean.

    Travel Month: Jun 2019

    Room: PRIMIER ROOM

    4.0

    Great stay

    dushyant k.couple

    Good location, good food, good service, good location

    Travel Month: Jun 2019

    Room: LUXURIOUS OPULENCE ROOM

    3.0

    Average

    navdeep k.couple

    Hotel rooms were very small. Had a one night stay. Ver old damaged a/c was installed in room without any controls. No remote control was provided either. Staff behaviour was not appropriate. Overall, not Worth the price.

    Travel Month: May 2019

    Room: PRIMIER ROOM

    3.0

    Stay

    dr.suresh k.family

    It was a good experience staying in the Hotel. The food was good. Hotel staff were nice. It was very good

    Travel Month: May 2019

    Room: PRIMIER ROOM

    4.0

    Good Stay

    riddhi s.family

    It was a great stay. The Hotel has clean decent rooms as shown in pictures and the owner and the staff were very helpful and courteous. They even arranged cab I needed urgently in early morning hours and even the food is great at Hotel. Thank you.

    Travel Month: May 2019

    Room: PRIMIER ROOM

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