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You are booking hotel for more than 30 days
Dhangu Rd, Pathankot | 5.8 km drive to Pathankot Airport (IXP)
270 Ratings, 193 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property has a decent location, making it easily accessible for travelers. Guests appreciate the helpful and cooperative staff, with some highlighting excellent service. However, cleanliness issues have been reported, with dirty rooms and bathrooms being common concerns. The food quality receives mixed feedback; while some enjoy it, others find it expensive or lacking variety. The breakfast options are often described as limited, impacting the overall dining experience. Despite these drawbacks, guests generally find it a reasonable place for short stays.
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Good stay
It was a short way however it was comfortable and staff was courteously . Food was good. Room was spacious and comfortable.
Room: Deluxe Room
The Grand Hotel has replied on Mon Jul 07 10:56:05 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback. HOPE TO HOST YOU SOON.
Worst experience
Poor service reception staff was looting people by adding items which not ordered ac were not working in rooms .
Room: Business Class Room
The Grand Hotel has replied on Sat Jun 14 15:42:48 IST 2025
Dear Guest, Greetings! Thanks for patronizing our hotel!!!! We thank you of your stay with us, it's pleasure serving you. We shall appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved. This will help us to take better care of our guests. We eagerly look forward to welcoming you again next visit at our hotel. On behalf of our Management. I assure you of the highest standards of service and hospitality always. It will be our distinct privilege to serve you in the future. Thanking you and assuring you of our best services & attention at all times.
Excellent Stay
/
Room: Semi Deluxe Room
The Grand Hotel has replied on Sat Jun 14 15:45:11 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
Average Stay
Property was decent travelled for business purpose location is easily acesible and staff is also helpful
Room: Deluxe Room
The Grand Hotel has replied on Sat Jun 14 15:46:57 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
Poor Stay
Really hard mattress. Couldn’t sleep
Room: Executive Room
The Grand Hotel has replied on Sat Jun 14 15:49:32 IST 2025
Dear Guest, Greetings! Thanks for patronizing our hotel!!!! We thank you of your stay with us, it's pleasure serving you. We shall appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved. This will help us to take better care of our guests. We eagerly look forward to welcoming you again next visit at our hotel. On behalf of our Management. I assure you of the highest standards of service and hospitality always. It will be our distinct privilege to serve you in the future. Thanking you and assuring you of our best services & attention at all times.
Staff make me foo
I am old customer of hotel but last two times staff tried to fool me and offered me a lower category room instead of my original booking. because I am an old customer so I know very well regarding the category of room. when I object then they allocate me the original booked room. This is not a mistake this was intentionally done by reception staff. so now I have changed my hotel
Room: Executive Room
The Grand Hotel has replied on Sat Jun 14 15:49:48 IST 2025
Dear Guest, Greetings! Thanks for patronizing our hotel!!!! We thank you of your stay with us, it's pleasure serving you. We shall appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved. This will help us to take better care of our guests. We eagerly look forward to welcoming you again next visit at our hotel. On behalf of our Management. I assure you of the highest standards of service and hospitality always. It will be our distinct privilege to serve you in the future. Thanking you and assuring you of our best services & attention at all times
Worst stay
familyNo parking sewage smell in room coming from bathroom stained bedsheet cockroachs tasteless breakfast with limited options mannerless staff main gate guard is very polite and well behaved. Reception staff should learn from him
Room: Executive Room
The Grand Hotel has replied on Wed Sep 10 07:48:11 IST 2025
Dear Guest, Greetings! Thanks for patronizing our hotel!!!! We thank you of your stay with us, it's pleasure serving you. We shall appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved. This will help us to take better care of our guests. We eagerly look forward to welcoming you again next visit at our hotel. On behalf of our Management. I assure you of the highest standards of service and hospitality always. It will be our distinct privilege to serve you in the future. Thanking you and assuring you of our best services & attention at all times.
All good in grand hotel
Good hotel. Excellent service. Situated in heart of city. Easy approachable. Nice staff. Food quality also good
Room: Deluxe Room
The Grand Hotel has replied on Fri Jun 27 07:58:24 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON...
Excellent Stay
Very comfortable and nice stay
Room: Executive Room
The Grand Hotel has replied on Fri Jun 27 07:58:35 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
Average hotel
The hotel is a bit difficult to find as it is located at middle of a street the breakfast had limited options
Room: Deluxe Room
The Grand Hotel has replied on Wed Sep 10 07:45:10 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
Rooms
coupleRooms are very dirty major issue cleaniness & when in morning we make complaint with fro n desk there was no answer fr them.
Room: Business Class Room
The Grand Hotel has replied on Fri Jun 27 07:56:58 IST 2025
Dear Guest, Greetings! Thanks for patronizing our hotel!!!! We thank you of your stay with us, it's pleasure serving you. We shall appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved. This will help us to take better care of our guests. We eagerly look forward to welcoming you again next visit at our hotel. On behalf of our Management. I assure you of the highest standards of service and hospitality always. It will be our distinct privilege to serve you in the future. Thanking you and assuring you of our best services & attention at all times
Good Stay
wonderful ambiance and friendly staff! the rooms were comfortable, spotless, and well-maintained, making for a truly relaxing stay. an ideal place to stay in pathankot—highly recommend!
Room: Business Class Room
The Grand Hotel has replied on Fri Jun 27 07:58:52 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
Good Stay
It was pleasant stay in hotel good service n food was also good staff is also good
Room: Business Class Room
The Grand Hotel has replied on Wed Sep 10 07:45:23 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
Terrible Stay
Pathetic room quality, there was hairs in bed sheet, room was not clean, bad experience, not recommended to family
Room: Deluxe Room
The Grand Hotel has replied on Fri Jun 27 07:57:33 IST 2025
Dear Guest, Greetings! Thanks for patronizing our hotel!!!! We thank you of your stay with us, it's pleasure serving you. We shall appreciate your candid feedback to help us to build on areas where we are doing well and work on those which need to be improved. This will help us to take better care of our guests. We eagerly look forward to welcoming you again next visit at our hotel. On behalf of our Management. I assure you of the highest standards of service and hospitality always. It will be our distinct privilege to serve you in the future. Thanking you and assuring you of our best services & attention at all times
Best stay in grand
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive. Room itself was well equipped and comfortable. I was very pleased with my stay.
Room: Business Class Room
The Grand Hotel has replied on Fri Jun 27 07:59:51 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
The grand hotel pathankot
A decent property with clean rooms and friendly staff. They are welcoming for any requirement and will try to assist in best possible way.
Room: Deluxe Room
The Grand Hotel has replied on Wed Sep 10 07:45:49 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
Terrific
Property location is ok but they have no restaurant. The bad sheet got some sauces stained they charge us 1000 extra for this. It was my 1st experience with ahotel. And the staff guy also misbehave with us.
Room: Executive Room
Best hotel but avoid in-house restaurant
familyBest hotel for accommodation at pathankot but avoid their inhouse restaurant as we found dead insect in food. Reported them and they have agreed to serve fresh cooked dish but we denied. Rest all are best at this hotel
Room: Deluxe Room
The Grand Hotel has replied on Wed Sep 10 07:46:07 IST 2025
Dear Guest, Greetings!!! We Thank you for choosing our hotel as your preferred Hotel. We Thank you for your valuable feedback.We assure our better and improved services in future. HOPE TO HOST YOU SOON.
Grand hotel pathankot
Terrible experience worst and highly inhospitable staff disagreeing to every thing even after regular reminders breakfast not prepared in time giving silly reason cook was late smelly rooms and blankets kindly duelist them from all platform for public welfare. It's not worth a penny
Room: Deluxe Room
Review
familyLocation is okay, food is terrible, hotel amenities are poor and services are just average
Room: Deluxe Room
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