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Review Of Hotel O Sunbeam

Name: Hotel O Sunbeam
Address: n/a, Plot No 25,Near Saink Chowk, Bhuntar, Kullu, Kullu, Kullu, 175125, IN
Rating: 2.8

Bhuntar, Kullu | 1.4 km drive to Kullu Manali Airport

User Rating & Reviews

everyone
couple
group
solo
family

2.8

Average

8 Ratings

excellent

13%

very good

25%

average

25%

poor

bad

38%

1.0

Hygine

bhupender s.

Washroom and room was not cleaned, tv, telephone was not working, didn't provide towels soap etc

Travel Month: Jan 2023

Room: SPOT ON NON-AC

1.0

Hotel denied check in saying booking amount is too low

karan s.solo

Hotel didn't allow me to check in. Customer support didn't help. I have not received my refund till date

Travel Month: Aug 2019

Room: SPOT ON NON-AC

Hotel O Sunbeam has replied on Fri Aug 16 21:25:30 IST 2019

Sorry for the unpleasant experience you had with us, Karan! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be memorable one) regards, Jamil

3.0

Average Stay

vishwendra r.group

Messy floor and uncleaned bed sheet and the power plugs were also not working, no lights in the bathroom, no services were provided even after complaining, staff were so aggressive and not cooperative, overall it's just waste of money, and food was also too bad and dirty.

Travel Month: Jul 2019 (18-Night Stay)

Room: SPOT ON NON-AC

Hotel O Sunbeam has replied on Wed Aug 14 19:50:25 IST 2019

We never expect any of our guests to face such issues, Vishwendra! We re extremely apologetic after knowing such kind of hassle faced by our guests. We have shared this with our team to take necessary action to ensure it's not repeated again. Regards, Rahul

4.0

Good Stay

paritosh k.group

The staff was friendly and overall nice experience.

Travel Month: Jul 2019 (15-Night Stay)

Room: SPOT ON NON-AC

4.0

Good place to stay

somjeet.group

Good surrounding and healthy stay food. Staffs nature and behavior is good

Travel Month: Jul 2019 (10-Night Stay)

Room: SPOT ON NON-AC

Hotel O Sunbeam has replied on Mon Aug 12 19:24:10 IST 2019

Hi Somjeet, That's what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Rahul.

1.0

Pathetic experience please ask hotel to improve

aarti a.family

I will never ever suggest anyone this hotel. Everything was pathetic. Staff, facilities, location, very much dirty rooms, value for guests. Even technical issue, we had booked rooms at afternoon and till night booking was not confirmed. So over all very bad experience.

Travel Month: Dec 2017

Room: Standard