The Bliss

First of all , At the time of check in , the receptionist denied that they didnt have our booking details as they have currently an marriage occasion is running . After about 15-20 minutes, they agreed to give us the 2 room's . When we checked in the rooms, they are not even well managed and organised . The amenities mentioned are not even provided by hotel like ironing board /iron , kettle , refrigerator & Minibar, Free Wi-fi, Toiletries etc . There are total 60+ Amenities were mentioned over there but only few are present there. Everytime we need anything , we need to call reception to get those items . Even geyser of one room was not working , but the workers are not even in a situation to listen this . As per them , one day before guest stayed there and geyser were working fine , i dont what happen today. Even one time one of the representative told me that you are the pne who is asking us for all these . No body asked us them regarding all these facilities . This is truly the terrible experience at The Bliss . Please make your standard as per what mentioned at the time of booking the hotel . We payed close to 6000 for 2 rooms which was not at all worthy for this hotel .

Even the breakfast was included in the itinerary, but the on spot staff asked for the payment. After a so many arguments it was settled. The staff said that as per hotel policy only plain parantha is provided in breakfast (no other item veg-sandwich/ omelet/ coffee etc. Even it is not a proper hotel, it is bouquet and party place with rooms. No toiletries were provided.

Hotel is in good location and have good view staff is also good

The hotel staff is very good. They took care of me personally. The hospitality was pretty nice. I really liked the place. Rooms are spacious and very well equipped with all the required things. I just have one complaint, when the electricity is cut then the hotel people did not switch on the generator set.

Property is new and nice, they are working to add more amenities