Guests have reported a mix of experiences at this property. Some appreciate the good service and ideal location near the highway and Balewadi Stadium. However, many encountered issues with cleanliness, with dirty bathrooms and unhygienic conditions being persistent complaints. Room availability often posed a problem, as well as uncooperative staff and inconsistent food service. Additionally, the property lacks working lifts and adequate facilities, making it less comfortable for families and those with heavy luggage.