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You are booking hotel for more than 30 days

Review Of Hotel O Ruby Grand Inn Nallagandla0123401234

Gopanapalli, Hyderabad

    User Rating & Reviews

    • everyone
    • solo
    2.2
    Average

    36 Ratings, 12 Reviews

    excellent
    11%
    very good
    11%
    average
    11%
    poor
    17%
    bad
    50%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 3
    • 1
    • 1
    • 1
    • 1
    • 1
    • 2
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property seems to have significant issues with check-in processes, often denying reservations and demanding extra money upon arrival. Guests reported dirty rooms, unclean bedsheets, and poor maintenance, including broken amenities like AC and a non-functional wash basin. While some appreciated the overall experience for couples, the majority faced dissatisfaction due to the low hygiene standards and unresponsive customer service. Many felt misled about the pricing, leading to frustration and unexpected costs during their stay.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    partha d.family

    must not include such worst hotels , this for the 1st time I’m experiencing a nightmare, room is worst, no facilities were given as mentioned in booking , bed is full of bedbugs, no cleaning no listening also. Please terminate such hotels from service

    Travel Month: Jul 2025 (6-Night Stay)

    Room: Classic

    1.0

    Terrible experience

    prashant m.solo

    I checked in this hotel. First of all they denied me check in saying that there was no reservation in my name. Then after staying in the call for over an hour I got the room with No AC, fridge and hair dryer. The room was very dirty with cigarette lying in the bathroom. The bedsheet was super dirty.

    Travel Month: Mar 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    sandeep r.

    Worst hotel i have never seen in mu life. No tv, no higeine. Washroom is terrible. Checked in at 3pm checked out at 5pm due to this reason.

    Travel Month: Dec 2024

    Room: Classic

    1.0

    Terrible Stay

    kotagiri.

    Once reach hotel no booking found. They demanded 300rs extra. Very dirty bedsheets. Not to recommend to stay this hotel. Finally 200rs paid extra for check in

    Travel Month: Dec 2024

    Room: Classic

    3.0

    Chill

    shakir h.couple

    Its good for couple matienance was good but very far from the city lift available geyser is small but hot water 24/7

    Travel Month: Nov 2024

    Room: Classic

    1.0

    Terrible Stay

    kopparthi r.

    Room is not clean and wash basin is full of water no maintanence at all.

    Travel Month: Nov 2023

    Room: Classic

    1.0

    Poor experience

    abin j.solo

    The hotel demanded extra money for stay, and customer service is bad. The hotel changed rates when i came to checkin

    Travel Month: Jun 2023

    Room: Classic

    1.0

    Lack of amenities

    revanth r.business

    No ac and no tv additional amount was requested. Mm t need to revisit and agree with hotel management on policies

    Travel Month: May 2023

    Room: Classic

    Hotel O Ruby Grand Inn Nallagandla has replied on Wed May 31 16:20:24 IST 2023

    Hi, Rao! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara

    1.0

    Terrible Stay

    kalyan k.loyalty-icon

    Ruby grand management asked me to pay extra money. Staff behaviour is worst !

    Travel Month: May 2023

    Room: Classic

    Hotel O Ruby Grand Inn Nallagandla has replied on Wed May 31 16:20:38 IST 2023

    Hi, Kalyan! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

    3.0

    Charged extra

    rakesh r.solo

    Overall experience was good but they charged 400 extra for the room i have booked

    Travel Month: Mar 2023

    Room: Classic

    Hotel O Ruby Grand Inn Nallagandla has replied on Wed May 31 16:01:02 IST 2023

    Hi, Rakesh! Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Akash

    5.0

    Excellent Stay

    anjana.loyalty-icon

    The experience is good. But i couldn't avail the reservation that i made via make my trip. The reservation was not showing in the app even though i had the booking id and pnr. Had to re-book giving extra amount.

    Travel Month: Feb 2023

    Room: Classic

    Hotel O Ruby Grand Inn Nallagandla has replied on Sat Feb 25 05:29:07 IST 2023

    Hi, anjuna s! thank you so much for your words of praise. We would be glad to be your host and ensure that your next experience with us shall be nothing less than perfect.

    2.0

    Poor Stay

    mukku d.

    You cheated me in pricing

    Travel Month: Jan 2023 (6-Night Stay)

    Room: Classic

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