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Mahuesugharpur, Gorakhpur | 8.9 km drive to Gorakhpur Airport (GOP)
35 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the property's good location and cooperative staff. However, many have expressed concerns about the cleanliness of the rooms, with issues like dirty linens and the presence of mosquitoes. The absence of a functioning AC and TV, alongside limited breakfast options, has been a letdown for some visitors. Overall, it’s a mixed bag of experiences with both positives and negatives.
Not good
Property location and service is very poor
Room: Classic (2X)
Hotel O R.C. Residency has replied on Fri Apr 08 11:56:34 IST 2022
Sorry for the inconvenience you faced, rahul! we have marked a note for the experience you had this time. Rest assured, we will strive to ensure a pleasant stay with us in the future. Regards, ivy
Please confirm the hotel before reaching.
Make sure that the room must be empty before the customer apperance
Room: Saver Double (X)
Hotel O R.C. Residency has replied on Sat Feb 12 00:00:09 IST 2022
Thank you for rating us, kamlesh mani. We will surely work on the feedback shared to improvise our services in the future. Have a nice day ahead. Regards, martin!
Dirt bed sheet & damage wall paper
businessWater supply not good washbasin dirt bed sheet
Room: Classic (2X)
Hotel O R.C. Residency has replied on Thu Feb 03 08:30:40 IST 2022
Sorry for the trouble caused, sharvjeet singh. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, james!
Review rc residency gorakhpur
Location is good. Room condition is not as room fare. Room was full of mosquitos. Beadsheet and blanchet was dirty. Ac and tv was not working. Hotel staff behaviour was good. I will give 1/5 marks.
Room: Classic (2X)
Disgusting
Very bad not for clearly work ac/wifi/tvelectricity other.
Room: Classic (2X)
Hotel O R.C. Residency has replied on Fri Oct 22 16:25:15 IST 2021
Hi, sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, amelia.
Avg for avg price
Hotel was good for its price but should provide at-least avg quality mattress
Room: Classic (2X)
Room clean
Safety best
Room: Saver Double (X)
Hotel O R.C. Residency has replied on Fri Nov 20 07:15:05 IST 2020
Thanks for applauding, anish shahi! the biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. Keep posted us with your future reviews as well. Hope to welcome you again soon ) regards, sagar
Average Stay
Room too small, bathroom not good.
Room: Saver Double (X)
Hotel O R.C. Residency has replied on Tue Oct 15 18:52:07 IST 2019
Hi, Abhinav! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul
Very poor
I reached hotel at 5.30 am. Had to wait till 7 am till the hotel reception guy came in. In breakfast, only tea and bread was there. Hotel staff told me that they don't have the vegetables and all to prepare other stuff.
Room: Classic (2X)
Hotel O R.C. Residency has replied on Mon Oct 07 18:36:15 IST 2019
Sorry for the hassle you faced, Anurag! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul
Not good
Linen was not clear, room was also not cleaned and the breakfast was very very poor
Room: Classic (2X)
Hotel O R.C. Residency has replied on Wed Sep 25 18:55:12 IST 2019
Hi, Nidhi! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rachit
Awesome
Awesome and hotel is good service provide
Room: Saver Double
Hotel O R.C. Residency has replied on Thu Jun 06 10:37:27 IST 2019
Hey, Sourabh Kumar! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Amit
Very poor manager
Checking issue he told me give money
Room: Classic (2X)
Hotel O R.C. Residency has replied on Sat Jun 15 20:43:04 IST 2019
Regret for the unpleasant experience you had with us, Siddhant! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one) regards, Navneet
Good
Good and comfortable staying service also have good
Room: Saver Double (X)
Hotel O R.C. Residency has replied on Thu Jun 06 15:10:16 IST 2019
Thanks for your valuable time to write the review. As per the feedback, it seems that you arent fully satisfied with the services and were extremely apologetic to know this, however, we shall strive hard to ensure better services in the future.
Good Stay
groupEverything was cool and good. Food quality not tested. Rest all was fine.
Room: Classic Room
Hotel O R.C. Residency has replied on Thu Jun 06 14:54:45 IST 2019
Dear Guest, thanks for your feedback as it has been shared with the relevant team, they'll look into this concern and will surely improve accordingly.
Excellent Stay
My stay was good and comfortable.
Room: Saver Double (X)
Hotel O R.C. Residency has replied on Tue May 28 09:55:11 IST 2019
Thanks for applauding, Shubham Singh! The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. Keep posted us with your future reviews as well. Hope to welcome you again soon) regards, Pravin
Excellent Stay
So good.
Room: Saver Double
Hotel O R.C. Residency has replied on Fri May 24 09:38:07 IST 2019
Hi, ABHAY PATEL! Thanks a lot for sharing your opinion with us. So glad to know you liked our services. Please share your feedback in the future as well and we shall strive to make your experience remarkable one) regards, Rachit
Guest
Room clean and staff good. Food problem as of no kitchen
Room: Saver Double
Hotel O R.C. Residency has replied on Thu Jun 06 13:58:20 IST 2019
Hi, Rajeev! Thanks for sharing your valuable feedback with us. Your kind words encourages us to achieve the new standard of overall experience. Regards, Pravin
Terrible Stay
businessI did not get any feel like hotel. I did not get WiFi facility. Hotel staff is not that up to mark. As per ambiance hotel is quite costly.
Room: Classic Room
Hotel O R.C. Residency has replied on Thu Jun 06 13:58:20 IST 2019
Never meant to disappoint you. Will deep dive into this issue and will put in our best efforts to serve you better.
Good Stay
It's nice small hotel in good location. No kitchen, foods from outside at present. Stuff very cooperative.
Room: Classic Room
Hotel O R.C. Residency has replied on Thu Jun 06 13:08:58 IST 2019
Dear Guest, that s what we love to hear from our valued guest. Give us another opportunity to delight you again with our services soon. Wish you a wonderful day.
Good
Rc Recidency is the best hotels.
Room: Saver Double
Hotel O R.C. Residency has replied on Mon Apr 29 12:39:14 IST 2019
Hi, Chandan! Delighted to See you liked our services. Keep this love coming) regards, Pravin
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