HOTEL ARUSHAN GRAND

Good experience and good stay. Hotel address and location is too good and food and staff is also good.

Positive- food and restaurant staff was fabulous; negative - terrible front desk executive on our arrival, he was highly rude in response and body language, security guard were untrained, parking was open without any gate to be closed, car was parked in between the decorations of banquet of the hotel, rooms were stinky and filthy, dampness on walls was visible everywhere, lifts were dirty and had a big srew left on the lift wall after renovation, i asked for a glass and the glass was with a branding of some liquor brand - really not a value for money, stay there only if you want to spoil your holiday

Worst experience so bad room there is no ac work. Housekeeping and restaurant was not good. 4 rooms are changed the we got good condition room in hotel

Location is good but food, house keeping & service is very very poor. Cup in the room was not clean properly. Smell was there in the room. Tv : business channel not activated in the tv even not activated after request

Room. Chamged twice the laundry given was not done properly wash and press, breakfast not up to the star rating. Why do you people give such hotels to stay, you are not charging less.

Terrible experience rooms are dirty and staff uncooperative over priced and overall a pathetic experience

Hotel is in a very bad shape, broken interior, foul smell. The bed and bed sheets are not clean. Food was also stale and not very good.

Hotel is good, service and breakfast is excellent. Also staff is well trained and behavior so cool

All are good like front office, restaurant cleaned food quality good, room services was good. Over was good

Room was not clean

The resectionist directly denied to give room. After some arguments, they provide us a room with 2 single bed where as i ordered for one

Air conditioner was not working well

Food was good. Hospitality was nice. Liked the ambience and specially the room size was good. Location of the hotel was also good.

The hotel is very dirty. I had to take a towel and lay it on the bed and then sleep on it. I bet if you take a uv light the whole room will be so dirty that it would be unliveable. On top of that mm t charges for this hotel are ridiculous.

The stay was fine although the ac was not cooling properly. On the food bill no discount was given although it was mentioned 15% discount in the mm t app. Please look this.

Ac is not working there, we changed the room 3 times. Not even a single room has the ac. Other services and food was good.

Short circuiting in room during mid night, room was full with smog and too much mosquitoes were there house keeping is also very poor in side the room

As there are always chances of improvement this gave you 4 rating

Room interiors are very old. Had to combat with mosquitoes and couldn't sleep whole night. Poor experience. Better to avoid.

No proper service, too costly to stay at that price. No amenities are there. No proper in room dining or complementary breakfast.