Hotel Shashwat

The room did not have a phone, so I had to make all calls from my personal number. Also, the bath gel had a very unpleasant smell, similar to something spoiled. So managed it for next time. Even phone network also issue in room no 111 specially.

Room was smelly with cigarette & too small as compared to the booked one. Location was not found until called to the hotel. Average food, amenities and services.

stay was good staff behavior was excellent overall worth full stay and experience

The service is very bad Even they have not provided the dentel kit. They have over charge us we have order 6 boield egg and they have charge us RS 50\- per egg.

Staff behaviour is very rude and aggressive.Location is far from prime location . Food quality is not good.

property location good, food quality is good stuff behaviour is very good overall good experience for here

Very nice experience , thanks so very good luck with the project in future as well and keep on working hard

The location of hotel is beside a meet shop ..very narrow road ..no clear google visibility . Hotel clearly denied to provide dental kit , shaving kit , comb and asked to purchase from outside ..after paying such good amount hotel is fail to maintain the basics ..in case of power cut there was only inverter

The location is not so easy to find but the property is good. The room has a kettle but not milk powder, sugar, tea bags. In the morning breakfast they have only alu paratha.

Hotel location is very poor, from main road to narrow road then again to narrow lane. your 4 wheeler can't reach, no restaurant service. bath room was not clean.

1. room size is different if book for the same type 2. taking car to hotel is very hard and no support staff to pick up the bag. 3. when leacing the hotel we were bringging the bag down to parking total weight 119 Kg. no staff was there to help. me and my 6p year father have to do it by ourself. 4. when asked about complimentary water as it was not there in the room, reception said oh we didn't put it but you should have asked!!!! this is last stay and thats it.

neat and clean rooms... staff is very humble and cooperative... overall a pleasant experience. manager is really nice person

They charged extra for early checkin. Firstly they said all rooms are booked now and after sometime they asked for money that early checkin will be paid. Rest everything is good like cleaning and other stuffs.

Food - 5/5 Location - 3/5 Facilities - 4.5/5

Exceptional and marvellous property

Excellent stay, best food, good staff,excellent service one of the best hotel i have visited. Recommend everyone to stay here.

Property is new.location not proper.It is surrounded by old slum like area. breakfast was included but only Aloo paratha was available.At eating area, hygiene is an issue. Room is new but small.Not properly ventilated. Hotel person, Mr.Mishra is a nice person. Receptionist lady seemed not enjoying her job. Just an average stay.Not recommended primarily because of crowded location.

It was worth for money, staff was good, management was also helping.

properly cleaning , friendly staff and super hygiene and best budget friendly hotel in city Gorakhpur

Every time i visit there, they don’t miss any opportunity for impressing me. Very good hotel for any purpose