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You are booking hotel for more than 30 days

Review Of Hotel O Prem Chunaria0123401234

Budh Bazaar, Moradabad

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.4
    Average

    90 Ratings, 31 Reviews

    excellent
    16%
    very good
    9%
    average
    16%
    poor
    18%
    bad
    42%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 2
    • 1
    • 1
    • 1
    • 1
    • 3
    • 1
    • 4
    • 1

    Rating Categories

    • Location3.0
    • Cleanliness1.9
    • Room2.4
    • Food2.2
    • Hospitality2.2
    • Value For Money2.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property has mixed reviews, with some guests praising its location near the railway and bus stand, and cooperative staff. However, many complaints focus on unhygienic conditions, dirty rooms, insects, and poor maintenance. Issues like non-functional AC, lack of basic amenities, and unprofessional service were frequently mentioned. Guests found it disappointing overall, often emphasizing the high costs compared to the services provided. While some appreciated the affordability, cleanliness and comfort seem to be significant drawbacks.

    Sort by:

    Positive first
    1.0

    WORST😡😡

    naved a.couple

    Worst stay, I've ever seen till now, worst room, no cleaning, no water for bath even toilet , washroom are too much dirty if you used them may have chances of fungal or UTI INFECTION, no room cleaning, bedsheets and blanket are dirty and smelling. Don't not chose this hotal it's waste of money. Receptionist are very fool , they don't have sansar how to talk a Clint.

    Travel Month: Jun 2025

    Room: Classic

    • user photos
    1.0

    Terrible Stay

    satyam s.

    This experience was one of the worst gygers not working hotel underconstruction worst service i asked for check out and cancel-led next day booking they didn't help anymore. Make my trip customers support was at zero level never going to book again from this app.

    Travel Month: Nov 2024

    Room: Classic

    5.0

    Nice room and environment

    solo

    It's very good hotel for staying and good staff 🫶. And its easy to find location and it's room are clean and hygienic

    Travel Month: Sep 2024

    Room: Classic

    2.0

    Poor Stay

    ferhat p.

    Horrible experience. With unhygienic n mosquitoes there in room can't able to sleep peacefully. Overall it's not worthy too costly with no facilities. Very much disappointed staying here.

    Travel Month: Jul 2024

    Room: Classic

    1.0

    Terrible hotel, extremely dirty, and rats running in the rooms

    soubhagya b.loyalty-icon

    The rooms are extremely dirty with dirty linens, bedsheets and the room has insects and even i could see a rat running in the room at night, toilets are dirty to the core. I am really worried why mm t is not doing due diligence of these things at regular intervals

    Travel Month: Jun 2024

    Room: Classic

    2.0

    Poor Stay

    mohammad f.

    Location bhot kharab h sab tuta pada h or sabse buri cheez h ac ki condition bat-ate h airconditioner room but dete h fan room wo b hi bhot ghatiya fan h hawa b hi nhi aati paseene m naha jaega agar koi b hi jaega

    Travel Month: May 2024

    Room: Classic

    1.0

    Bathroom was in very bad condition.

    dr d.

    Very bad condition room and its washroom. Smell in room and not nee t clean staff and manager was lazy.

    Travel Month: Jul 2023

    Room: Classic

    5.0

    Excellent

    happy c.

    Best location, easy to reach, nice staff behaviour, good amenities, comfortable stay, total value for money

    Travel Month: Jul 2023

    Room: Classic

    • user photos
    • user photos
    • user photos
    3.0

    Food not available

    adnan a.business

    Lots of mosquito in my room. Shampoo not available

    Travel Month: Jun 2022

    Room: Classic

    2.0

    Worst experience

    gaurav s.family

    Worst services provided by hotel

    Travel Month: Jun 2022

    Room: Saver Double

    1.0

    Not good staff

    mujahid h.loyalty-iconfamily

    The room was not good, there was a lot of dirt and the staff was also not talking properly. For room booking, more balance than what was booked

    Travel Month: May 2022

    Room: Saver Double (X)

    1.0

    Terrible stay

    sourav d.business

    No wifi, tv service, no hand shower with commot, dirty room and bathroom, completely uncomfortable stay. Only hotel location is good, at 350m from railway station

    Travel Month: Jul 2021 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Prem Chunaria has replied on Mon Aug 02 13:58:38 IST 2021

    Hi, sourav! sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, amelia.

    1.0

    Pathetic experienc.

    shahbaz a.couple

    Room is very dirty, bathroom also dirty and water system not working properly.

    Travel Month: Nov 2020

    Room: Saver Double (X)

    Hotel O Prem Chunaria has replied on Sun Nov 22 16:30:12 IST 2020

    Hi shahbaz ali, we are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, james!

    1.0

    Very bad experience. They didn't serve breakfast

    ankit g.business

    Room was very dirty. Can not say more.

    Travel Month: Feb 2020

    Room: Classic (2X)

    Hotel O Prem Chunaria has replied on Sun Feb 23 11:23:54 IST 2020

    Sorry for the hassle you faced, Ankit! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rachit!

    1.0

    Room is not clean

    abhishek t.business

    This was the rubbish Hotel in the world

    Travel Month: Jan 2020

    Room: Saver Double (X)

    Hotel O Prem Chunaria has replied on Sat Jan 11 17:24:34 IST 2020

    Hi, Abhishek! We profoundly apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regard, s Pravin

    1.0

    Very poor service

    kamal.business

    There was no water in taps of the washroom. Room cleanliness was very poor and the cooler was not working. Very bad experience in this hotel not value for money.

    Travel Month: Sep 2019

    Room: Saver Double (X)

    3.0

    Worst hotel

    rajeev k.family

    There was lots of issues starting from check-in, I booked an AC room but they said the room is non-AC after waiting sometime they ready to give us our AC room but asking around extra. Overall the worst experience.

    Travel Month: Aug 2019

    Room: Saver Double (X)

    Hotel O Prem Chunaria has replied on Tue Sep 03 19:38:43 IST 2019

    Hi, Rajeev! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work On this to ensure your next stay is amazing. Regards, Rahul

    5.0

    Good

    abhishek g.solo

    Hotel is situated in main area. It's easy to go anywhere.

    Travel Month: Jul 2019

    Room: Saver Double (X)

    Hotel O Prem Chunaria has replied on Sun Jul 14 08:19:38 IST 2019

    Hey Abhishek Gulati, Pleased to know you had an awesome stay with us. This is something which always encourages us to serve you even better. Looking forward to hosting you soon. :) Regards, Vishal.

    1.0

    Terrible Stay

    saurabh m.group

    They had non-AC rooms as opposed to what we had booked.

    Travel Month: Jun 2019

    Room: Saver Double (X)

    Hotel O Prem Chunaria has replied on Tue Jul 02 22:31:48 IST 2019

    Sorry for the hassle you faced, Saurabh! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Rahul

    1.0

    Dishusting Hotel

    rajender r.business

    Very big issue towards Hotel owner and staff I have book a. C room he told me that booking is non a c. And demand extra pay to ac Never suggest this Hotel. I leave the Hotel and stay another one. I have paid booking. Never select this Hotel.

    Travel Month: Jun 2019

    Room: Saver Double (X)

    Hotel O Prem Chunaria has replied on Mon Jul 01 22:29:54 IST 2019

    Hi, Rajender! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully controlled and eliminated to the maximum extent. Regards, Pravin

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