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Near Jalandhar Train Station, Jalandhar
36 Ratings, 24 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the prime location and cooperative staff, along with the tasty food offered at reasonable prices. Many highlight the cleanliness and positive service during their stay, with some enjoying repeat visits. However, there are notable concerns regarding maintenance, hygiene issues, and inconsistent service, as well as issues with room safety and amenities.
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Good property to visit for time spend
Good property to visit. Every thing look awsome. Every thing should be provided. Neat and clean . Provided food is very fresh amd tasty
Room: Classic
Unhygienic unsafe.
There are bugs and cockroaches in rooms and we have to adjust chairs and refrigerator in front of gate as a security purpose because room has no safety lock.
Room: Deluxe (3X)
Hotal is antique but need to maintain it
Hotel was good in old days but now its need to maintain and specially need cleening of rooms. And provide services as u promised. I booked breakfast with booking but not get it.
Room: Deluxe (3X)
Terrible Stay
They just waste your time on reception and at last wont accept your booking.
Room: Deluxe (3X)
Good Hotel
Nice Hotel, near to market, extra service charges on food
Room: Classic (2X)
Not happy to stay in this hotel
I have booked this hotel. Hotel charges extra money in spite of MMT bill. No water bottle in the room.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Sun Oct 13 09:04:38 IST 2019
Sorry for the discommode, Rakesh! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Sagar
Excellent Stay
Excellent Hotel nice staff overall good stay
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Sun Aug 18 06:41:57 IST 2019
Thank you for the appreciation, Joginder Singh! Hoping to enhance your experience whenever you revisit us. Have a fantastic day further :). Regards, Swarna.
Palaza Hotel, old Hotel
Plaza hotel food maha bekar.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Fri Aug 16 21:40:11 IST 2019
Hey Raja, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar
Good stay
Prime location, food quality was fine, service is good.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Wed Aug 14 19:57:37 IST 2019
Hi, Anuj! Delighted to See you liked our services. Keep this love coming) regards, Pravin
Not Worth your money
I stay there for two days, the room was small. Overall 1 star, I will give.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Fri Aug 16 21:21:33 IST 2019
Hi, Kaif! We do apologize for the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Rachit
Excellent Stay
Very good Hotel nice location staff very friendly
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Wed Jul 31 06:40:30 IST 2019
Hi, JOGINDER SINGH! Thank you so much for rating us positively:) Looking forward to your continuous love and support to your next visit. Do share your views in the future as well. Regards, Amit.
It was an awesome stay
The behavior of staff members is very good and it is very professional.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Thu Aug 01 10:30:55 IST 2019
Thank you so much for the amazing feedback, Ravi! We'll put in our efforts to provide consistent service every time. Regards, Navneet.
Good Stay
Hotel is good, room also neat and cleaned. Only warm water was not available in hotel.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Mon Jul 29 19:58:05 IST 2019
Thank you for your rating and valuable feedback, Rajesh! We've duly noted your feedback and ensure better stay in the future. Regards, Rahul
Room review
Rood was good. Bathroom was good.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Sat Jul 27 19:39:12 IST 2019
Hi, Aishwarya! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your stay an amazing experience next time. Regards, Sagar
Not for couple Nd family
familyLift not working not safe for family due to bar Nd drunker consist here bed size also small Nd cleaning of Hotel is very dirty
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Thu Jul 25 20:38:39 IST 2019
Apologies for the inconvenience caused, Chamkaur! We've marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead regards, Swarna
Good Stay
My stay in this property has been good as usual. Since I have been staying in this property for years. The staff is very cooperative and well mannered. The food is very reasonable price wise and good to taste. The service was great.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Sat Jul 27 09:55:35 IST 2019
Thank you for your sweet words, Pawan! We hope to give you a consistent service every time. Regards, Rachit
Terrible Stay
I didn't get the room as it was shown in the picture during the booking. Repetitive menu of the breakfast. Inferior quality of the infrastructure.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Fri Jul 12 22:49:59 IST 2019
Sincere apologies, Arfat! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Rahul
Excellent Stay
Good Hotel to stay. Staff is good. Value for money. I always prefer to stay in this Hotel when ever I plan to come.
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Mon Jul 08 08:30:35 IST 2019
We do appreciate your feedback with us, Kiran Tickoo! Glad to know that you loved our services and we would love to be your host again soon) regards, Navneet
Nice stay. Surrounding good near bus stand
Affordable price. Gentle service
Room: Classic (2X)
Hotel O PLAZA GRAND has replied on Thu Jun 13 09:36:11 IST 2019
Thanks for your valuable time to write the review, Rakesh. As per the feedback, it seems that you are fully satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future.
Old is Gold
It very renown Hotel. Use to stay from last 10 years. Very polite management and staff. Approachable location, tasty food, on time service.
Room: Classic (2X)
Near Jalandhar Train Station
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