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Review Of Hotel O PLAZA GRAND0123401234

Near Jalandhar Train Station, Jalandhar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.0
    Good

    36 Ratings, 24 Reviews

    excellent
    22%
    very good
    25%
    average
    8%
    poor
    17%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 1
    • 2
    • 1
    • 3
    • 2
    • 1
    • 5
    • 2

    Rating Categories

    • Location3.0
    • Cleanliness3.0
    • Room3.0
    • Food3.0
    • Hospitality3.9
    • Value For Money2.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the prime location and cooperative staff, along with the tasty food offered at reasonable prices. Many highlight the cleanliness and positive service during their stay, with some enjoying repeat visits. However, there are notable concerns regarding maintenance, hygiene issues, and inconsistent service, as well as issues with room safety and amenities.

    Sort by:

    Positive first
    5.0

    Good property to visit for time spend

    sukhraj s.family

    Good property to visit. Every thing look awsome. Every thing should be provided. Neat and clean . Provided food is very fresh amd tasty

    Travel Month: Apr 2025

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Unhygienic unsafe.

    kamalpreet s.group

    There are bugs and cockroaches in rooms and we have to adjust chairs and refrigerator in front of gate as a security purpose because room has no safety lock.

    Travel Month: Dec 2021

    Room: Deluxe (3X)

    • user photos
    2.0

    Hotal is antique but need to maintain it

    pawan k.group

    Hotel was good in old days but now its need to maintain and specially need cleening of rooms. And provide services as u promised. I booked breakfast with booking but not get it.

    Travel Month: Oct 2021

    Room: Deluxe (3X)

    1.0

    Terrible Stay

    gurvinder s.family

    They just waste your time on reception and at last wont accept your booking.

    Travel Month: Sep 2021

    Room: Deluxe (3X)

    3.0

    Good Hotel

    gaurav.family

    Nice Hotel, near to market, extra service charges on food

    Travel Month: Oct 2019

    Room: Classic (2X)

    2.0

    Not happy to stay in this hotel

    rakesh s.solo

    I have booked this hotel. Hotel charges extra money in spite of MMT bill. No water bottle in the room.

    Travel Month: Oct 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Sun Oct 13 09:04:38 IST 2019

    Sorry for the discommode, Rakesh! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Sagar

    5.0

    Excellent Stay

    joginder s.business

    Excellent Hotel nice staff overall good stay

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Sun Aug 18 06:41:57 IST 2019

    Thank you for the appreciation, Joginder Singh! Hoping to enhance your experience whenever you revisit us. Have a fantastic day further :). Regards, Swarna.

    2.0

    Palaza Hotel, old Hotel

    raja m.business

    Plaza hotel food maha bekar.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Fri Aug 16 21:40:11 IST 2019

    Hey Raja, we re extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Sagar

    4.0

    Good stay

    anuj m.solo

    Prime location, food quality was fine, service is good.

    Travel Month: Aug 2019

    Room: Classic (2X)

    • user photos

    Hotel O PLAZA GRAND has replied on Wed Aug 14 19:57:37 IST 2019

    Hi, Anuj! Delighted to See you liked our services. Keep this love coming) regards, Pravin

    1.0

    Not Worth your money

    kaif k.business

    I stay there for two days, the room was small. Overall 1 star, I will give.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Fri Aug 16 21:21:33 IST 2019

    Hi, Kaif! We do apologize for the experience you had with us. Your feedback will help us in working towards a better experience in the future. Have a good day ahead. Regards, Rachit

    5.0

    Excellent Stay

    joginder s.business

    Very good Hotel nice location staff very friendly

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Wed Jul 31 06:40:30 IST 2019

    Hi, JOGINDER SINGH! Thank you so much for rating us positively:) Looking forward to your continuous love and support to your next visit. Do share your views in the future as well. Regards, Amit.

    4.0

    It was an awesome stay

    ravi s.business

    The behavior of staff members is very good and it is very professional.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Thu Aug 01 10:30:55 IST 2019

    Thank you so much for the amazing feedback, Ravi! We'll put in our efforts to provide consistent service every time. Regards, Navneet.

    4.0

    Good Stay

    rajesh k.family

    Hotel is good, room also neat and cleaned. Only warm water was not available in hotel.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Mon Jul 29 19:58:05 IST 2019

    Thank you for your rating and valuable feedback, Rajesh! We've duly noted your feedback and ensure better stay in the future. Regards, Rahul

    3.0

    Room review

    aishwarya.group

    Rood was good. Bathroom was good.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Sat Jul 27 19:39:12 IST 2019

    Hi, Aishwarya! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your stay an amazing experience next time. Regards, Sagar

    1.0

    Not for couple Nd family

    chamkaur s.loyalty-iconfamily

    Lift not working not safe for family due to bar Nd drunker consist here bed size also small Nd cleaning of Hotel is very dirty

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Thu Jul 25 20:38:39 IST 2019

    Apologies for the inconvenience caused, Chamkaur! We've marked a note for the experience you had with us and we will put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead regards, Swarna

    4.0

    Good Stay

    pawan s.solo

    My stay in this property has been good as usual. Since I have been staying in this property for years. The staff is very cooperative and well mannered. The food is very reasonable price wise and good to taste. The service was great.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Sat Jul 27 09:55:35 IST 2019

    Thank you for your sweet words, Pawan! We hope to give you a consistent service every time. Regards, Rachit

    1.0

    Terrible Stay

    arfat k.business

    I didn't get the room as it was shown in the picture during the booking. Repetitive menu of the breakfast. Inferior quality of the infrastructure.

    Travel Month: Jun 2019 (8-Night Stay)

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Fri Jul 12 22:49:59 IST 2019

    Sincere apologies, Arfat! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Rahul

    5.0

    Excellent Stay

    kiran t.solo

    Good Hotel to stay. Staff is good. Value for money. I always prefer to stay in this Hotel when ever I plan to come.

    Travel Month: Jul 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Mon Jul 08 08:30:35 IST 2019

    We do appreciate your feedback with us, Kiran Tickoo! Glad to know that you loved our services and we would love to be your host again soon) regards, Navneet

    1.0

    Nice stay. Surrounding good near bus stand

    rakesh k.couple

    Affordable price. Gentle service

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O PLAZA GRAND has replied on Thu Jun 13 09:36:11 IST 2019

    Thanks for your valuable time to write the review, Rakesh. As per the feedback, it seems that you are fully satisfied with the services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in the future.

    4.0

    Old is Gold

    sorit s.business

    It very renown Hotel. Use to stay from last 10 years. Very polite management and staff. Approachable location, tasty food, on time service.

    Travel Month: May 2019

    Room: Classic (2X)

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