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Review Of Hotel O Platinum

Sector 25, Gurgaon

    User Rating & Reviews

    • everyone
    • family
    • couple
    • business
    • solo
    2.2
    Average

    15 Ratings

    excellent
    7%
    very good
    20%
    average
    13%
    poor
    27%
    bad
    33%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 2
    • 2
    • 4
    • 1
    • 1
    • 2
    • 1
    • 3

    Rating Categories

    • Location3.2
    • Cleanliness2.1
    • Room3.0
    • Food1.8
    • Hospitality3.0
    • Value For Money2.6
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's convenient location near Cyber City and DLF Phase 2, with some noting that the staff is friendly. However, many have raised concerns about hygiene, cleanliness, and maintenance, mentioning issues like pests, old furniture, dirty washrooms, and a lack of basic amenities. While it serves as a temporary shelter, overall experiences have been largely unsatisfactory.

    1.0

    Hotel was closed

    parth p.business

    After reaching the location i found that there was no such hotel in that area, local people have also confirmed the same.

    Travel Month: Jul 2024

    Room: Classic

    1.0

    Cockroach, lizard and mosquito partner

    krunal b.business

    I stayed with cockroaches, lizard and mosquitoes during my stay. They had great time with me.

    Travel Month: Sep 2019 (6-Night Stay)

    Room: Classic (2X)

    Hotel O Platinum has replied on Tue Sep 24 16:56:57 IST 2019

    Hi, Krunal! We profoundly apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regard, s Pravin

    2.0

    Rate

    prachi u.couple

    Hotel was not good too old and bed is broken, food is also not good, total rate is not good.

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Platinum has replied on Fri Sep 20 18:35:47 IST 2019

    Sorry for the discommode, Prachi! We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Amit

    4.0

    Short stay

    yashaswi g.business

    It's good to have a shelter for night in place like Gurgaon near Cyber City

    Travel Month: Sep 2019

    Room: Classic (2X)

    Hotel O Platinum has replied on Mon Sep 16 18:47:05 IST 2019

    Thank you for your rating and valuable feedback, Yashaswi! We've duly noted your feedback and ensure better stay in the future. Regards, Rahul

    1.0

    Messed-up hotel

    yashaswi g.solo

    The conditions of the hotel were terrible, not adequate for a stay of decent professionals. Washrooms were not cleaned, towel provided were also not clean. fresh bed sheets and pillow covers were also not fresh. Parking space was not at all good. In a nutshell, my overall experience was pathetic. Based on MMT app's review, I booked the hotel but I am not at all satisfied.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O Platinum has replied on Tue Aug 27 19:21:18 IST 2019

    Hi, Yashaswi! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rahul.

    1.0

    Pathetix

    ankit n.solo

    Very dirty and unhygienic rooms. There are no geysers. Broken ac irregular water supply

    Travel Month: Jul 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Platinum has replied on Thu Aug 08 18:47:14 IST 2019

    Sincere apologies, Ankit! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Rahul

    4.0

    Good Stay

    simran j.loyalty-iconfamily

    Staff was good but apart from I cant say anything

    Travel Month: Mar 2019 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Platinum has replied on Thu Apr 25 14:41:26 IST 2019

    Great to hear this, Simran! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Sagar

    5.0

    Good place to stay

    vikram.couple

    Good place to stay, near DLF phase 2 and nice staff behaving, and nice are around the hotel.

    Travel Month: Jan 2019

    Room: Classic Room

    3.0

    Good

    deepak m.

    Overall it was an average room.
    Shower was not working. There was enough space in the room but little renovation of the room will make the stay pleasant.

    Travel Month: Dec 2018 (4-Night Stay)

    Room: Classic Room

    4.0

    Good Stay

    akash v.

    No faucet available at least in room 207.

    Travel Month: Dec 2018

    Room: Classic Room

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