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Review Of Hotel O Om Sai Plaza0123401234

Bhopal, Bhopal

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    61 Ratings

    excellent
    23%
    very good
    20%
    average
    10%
    poor
    13%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 2
    • 5
    • 5
    • 4
    • 2
    • 1
    • 1
    • 5

    Rating Categories

    • Location3.0
    • Cleanliness2.7
    • Room2.9
    • Value For Money2.8
    • Facilities2.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the decent location and friendly staff at this property. There's a variety of food options available, and some guests find the place secure. However, many express concerns about cleanliness, maintenance issues, and poor room service. Expect basic amenities and mixed experiences regarding room quality, with some comfortable spaces but several requiring urgent attention.

    1.0

    Terrible a day in this Hotel

    yogesh u.solo

    It’s was a very pathetic place & terrible behaviour & environment of this hotel, OYO is only for couples not for the professional persons, don’t book this hotel if you are a professional person

    Travel Month: Jan 2025

    Room: Classic

    3.0

    Average Stay

    madhav b.family

    Location too shahi hai but bathroom clean nhi h ur room v clean nhi hai baaki bachelors ke lye shahi h family ko lekr rukne ke lye shahi nhi h

    Travel Month: Sep 2024

    Room: Classic

    2.0

    Below then average

    chetan s.solo

    Room accessibility was easy, staff was little bit supportive, room was not clean, no water cooler available, no mineral water, narmada river supply water for drinking, no fresh bedsheets, hard pillows, rest all was average quality.

    Travel Month: Jun 2022

    Room: SPOT ON NON-AC

    5.0

    Room service

    ravi l.solo

    Service is good, and management services is all good and excellent.

    Travel Month: May 2022

    Room: SPOT ON NON-AC

    Hotel O Om Sai Plaza has replied on Sun May 15 08:13:01 IST 2022

    Heartfelt gratitude for sharing this, ravi lala! this brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming and we look forward to be your host soon) regards, pravin

    2.0

    Worst experience ever in my life room very dirty bedsheet n blacked is very dirty staff is good

    deepka s.family

    Good but not too good bad experience never ever come again

    Travel Month: Jan 2021

    Room: SPOT ON NON-AC

    Hotel O Om Sai Plaza has replied on Wed Jan 06 09:30:11 IST 2021

    Something like this shouldn’t have happened, deepika saur! thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, james!

    1.0

    Terrible Stay

    prabhjot.couple

    The whole wall and room is dirty

    Travel Month: Mar 2020

    Room: Saver Double (X)

    Hotel O Om Sai Plaza has replied on Tue Mar 17 18:46:49 IST 2020

    Hi Prabhjot! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Ravi!

    5.0

    Location

    jai p.solo

    Good staff good food. Nice location. Secured place.

    Travel Month: Jan 2020

    Room: Saver Double (X)

    • user photos

    Hotel O Om Sai Plaza has replied on Wed Jan 22 07:44:44 IST 2020

    Hey Jai Parkash, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Hemant

    5.0

    Food

    arvind k.solo

    Good staff, good food. Nice location. Secured place.

    Travel Month: Jan 2020

    Room: Saver Double (X)

    • user photos

    Hotel O Om Sai Plaza has replied on Wed Jan 22 07:44:44 IST 2020

    Glad to hear this, Arvind Kemka! We truly believe that you deserve the best of the services as our valued customers. Keep giving us opportunity and share you views in the future as well. Have a nice day! Regards, Pravin

    5.0

    Food

    riya g.solo

    Good staff good food. Nice location. Secured place.

    Travel Month: Jan 2020

    Room: Saver Double (X)

    Hotel O Om Sai Plaza has replied on Wed Jan 22 07:44:44 IST 2020

    Hey Riya Grewal, it's always good to See our guest happy. Such feedback really helps us. Keep this love coming and we ensure that your next visit with us will be even more exciting than before. Have a wonderful day! Regards, Pravin

    5.0

    Location

    rameshwar j.solo

    Good staff good food. Nice location. Secured place.

    Travel Month: Jan 2020

    Room: Saver Double (X)

    • user photos

    Hotel O Om Sai Plaza has replied on Wed Jan 22 07:44:44 IST 2020

    Glad to hear your review, Rameshwar Jaswal! We are so happy that you loved our services. Keep sharing your views with us and we will strive to meet your expectations. Looking forward to your pleasant stay with us in the future. Have a great day! Regards, Swarna

    2.0

    Worst

    ayush m.solo

    Cleanliness is seriously troublesome. No hygiene, toilets leaking, no ac, no towels.

    Travel Month: Jan 2020

    Room: Saver Double (X)

    Hotel O Om Sai Plaza has replied on Tue Jan 14 15:06:04 IST 2020

    Hi Ayush, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Rajendra!

    1.0

    Total waste of money

    sumedh g.couple

    Not good room service. Even there is not phone to contact reception. So dirty room

    Travel Month: Jul 2019

    Room: Saver Double (X)

    Hotel O Om Sai Plaza has replied on Mon Jul 22 14:27:00 IST 2019

    Hi, Sumedh! We sincerely apologize for the trouble caused. We would like to thank you for sharing such an important feedback, we will surely work on this to ensure your next stay is amazing. Regards, Rahul

    1.0

    Could have been better

    neha m.couple

    The services given by the staff were not up to the mark as expected but behavior was good. In terms of cleanliness, washrooms were not good and fixtures were loosen, causing leakage.

    Travel Month: Jul 2019

    Room: Saver Double (X)

    Hotel O Om Sai Plaza has replied on Wed Jul 10 22:39:32 IST 2019

    Hi, Neha! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn't happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Rahul

    1.0

    Very bad service

    jitendra s.couple

    Staff behavior is very bad and service quality is very poor.

    Travel Month: Jun 2019

    Room: Saver Double (X)

    Hotel O Om Sai Plaza has replied on Wed Jun 19 18:21:26 IST 2019

    Hi, Jitendra! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Pravin

    1.0

    Terrible Stay

    venkatesh b.business

    Ac and fan not working properly

    Travel Month: May 2019

    Room: Saver Double (X)

    Hotel O Om Sai Plaza has replied on Thu Jun 06 15:14:55 IST 2019

    Dear guest, Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead.

    1.0

    Worst hotel

    rajendra k.solo

    Worst hotel, unhygiene, location is not good. Room and washroom was very dirty.

    Travel Month: May 2019

    Room: Saver Double (X)

    Hotel O Om Sai Plaza has replied on Thu Jun 06 14:26:16 IST 2019

    Hi, Rajendra! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal

    1.0

    Worst Oyo hotel and experience for me

    akash s.group

    I booked a double room which included ac and breakfast. Their ac wasn't working for entire hotel, no breakfast given, room and bed were below average. Water tap, flush weren't working. Only one towel and soap was given. I was charged for water bottle as they said normal water here isn't hygienic

    Travel Month: Apr 2019

    Room: Saver Double

    Hotel O Om Sai Plaza has replied on Tue Apr 23 14:43:55 IST 2019

    Hi, Akash! Sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Vishal

    2.0

    Location was good

    prabin k.solo

    Location was good. Give small amount to an auto and you will be near the location. Maintenance is poor. Only a few rooms are good but the staff are friendly. That is the only reason am giving at least poor rate. If you are lucky, you may get a good room or else you may end up in other rooms where AC may not be working or their may be other problems.

    Travel Month: Apr 2019

    Room: Saver Double

    Hotel O Om Sai Plaza has replied on Mon Apr 15 16:18:50 IST 2019

    Hi, Prabin! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Rachit

    1.0

    Terrible Stay

    jai p.

    Very bad location so noisy and hotel and room is very bad not clean very dirty not even you cannot sleep properly in it.
    Very bad room, terrible experience, room is very dirty. I told them to clean the room thrice still they have not even listen very rude I will never book this hotel again.

    Travel Month: Jan 2019

    Room: Non AC

    4.0

    Good Stay

    v k.

    That's good but not perfect and I think it need to improvement in the facilities.

    Travel Month: Jan 2019

    Room: Non AC

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