Guests have reported a mix of experiences at this property. While some appreciated the helpful and polite staff, others faced issues like long check-in waits, poor cleanliness, and maintenance problems, including cockroaches and bed bugs. The bathrooms were often described as unhygienic, and the absence of basic amenities like towels and soap was noted. Room size was a common complaint, with many stating it was too small for comfort. Overall, the property seems better suited for short stays rather than family trips.