Guests have mixed feelings about the property. While some appreciated the lovely ambiance, inviting atmosphere, and stunning views, many others reported cleanliness issues, including dirty rooms and bathrooms, and even bedbugs. Several reviews mentioned poor maintenance, like non-working AC and faulty amenities. Customer service also received criticism, with claims of rude staff and unfulfilled promises regarding meals. Despite some positive experiences, several guests expressed deep dissatisfaction, highlighting a significant gap between expectations and reality.
