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You are booking hotel for more than 30 days

Review Of Hotel O Diamond Stays Near ISKCON Temple Noida0123401234

Sector 51, Noida | 5 minutes walk to Cloudnine Hospital - Noida

    User Rating & Reviews

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    • couple
    • family
    • group
    • solo
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    3.1
    Good

    124 Ratings, 61 Reviews

    excellent
    31%
    very good
    16%
    average
    16%
    poor
    8%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 2
    • 1
    • 3
    • 5
    • 1
    • 5
    • 1
    • 3

    Rating Categories

    • Location3.5
    • Cleanliness3.2
    • Room3.9
    • Food2.9
    • Hospitality1.8
    • Value For Money3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property has a nice location that's easy to reach and offers decent room sizes. Some guests appreciated the friendly staff and good food, noting it as a safe area. However, multiple reviews highlighted issues with cleanliness, maintenance, and service quality. Problems included non-functioning ACs, dirty bathrooms, and unhelpful staff, leading to an overall unsatisfactory experience for many. The contrast in experiences makes it a mixed bag for potential visitors.

    Sort by:

    Positive first
    5.0

    Absolutely perfect

    devang.

    Absolutely perfect stay! everything was just right.

    Travel Month: Mar 2024

    Room: Classic

    5.0

    Fantastic place

    saurabh s.

    Fantastic place! the amenities were great. Great place to visit.

    Travel Month: Mar 2024

    Room: Classic

    1.0

    Property location is nice. But no safety. Vary vary pathetic situation of bedsheet, towel, washroom.

    dinesh j.

    Property location is nice. But no safety. Vary vary pathetic situation of bedsheet, towel, washroom. Ac not working in ac room. Takes money and does not give any service. Stay on road instead of this hotel raid by police can be done anytime here

    Travel Month: Jun 2023

    Room: Classic

    2.0

    Poor Stay

    vikash b.

    Rooms was not as per what i have seen and it's not as per my previous stays

    Travel Month: Feb 2023

    Room: Classic

    1.0

    Terrible Stay

    rupali s.

    Services were not good, ac was not working, switch board was not working, room was not clean bed sheets as well, we ordered food from them and any service we were asking they took so much tim for that and also we saw mouse there roaming around. So overall it was very bad experience. Services were not good, ac was not working, switch board was not working, room was not clean bed sheets as well, we ordered food from them and any service we were asking they took so much tim for that and also we saw mouse there roaming around

    Travel Month: Mar 2023

    Room: Classic

    1.0

    Terrible Stay

    siddhant r.

    Room is unhygienic, damp in walls and corroded bath fittings.

    Travel Month: Feb 2023

    Room: Classic

    2.0

    Poor Stay

    namita s.couple

    location wise the place was good. but i was very very upset because of the contract between the Oyo and the hotels. oyo show some other price and when you book the hotel on that price then you are definitely going to face issue once you reach the place.

    Travel Month: Oct 2022

    Room: Classic

    1.0

    Terrible Stay

    shubham g.couple

    Glass tak nahi diya paani peene ko

    Travel Month: Sep 2022

    Room: Classic (2X)

    1.0

    bad property

    aman s.couple

    Absolutely bad place was this oyo's and the wall of the room there was bad. AC was not working. The rooms were not at all like they were shown. Bed was very bad. I want my half money back

    Travel Month: May 2022

    Room: Classic (2X)

    • user photos
    • user photos
    • user photos
    1.0

    H

    garvit k.couple

    They asked me extra charges when i get to the property and i don't have any other option so i have to pay them what they were asking which is about 500 extra very very bad experience, in a pre-booked and pure paid booking i have to give extra money never going to use make my trip again

    Travel Month: May 2022

    Room: Classic (2X)

    1.0

    Terrible experience with mosquitoes biting and bad service

    anurag s.loyalty-iconsolo

    Stayed there for 2 nights and bad experience with mosquitoes present there. Bathroom was not clean with water from ac spread there. Room service phone was not working and i have to request for drinking water each time after going directly to reception. Though the guy at reception was humble but these are basic needs and any provider must take care.

    Travel Month: Apr 2022

    Room: Classic (2X)

    1.0

    Worst experience ever.

    tuhina d.family

    To get started with, we had two rooms booked for which we had to wait an hour to check in. Then the facilities were soo terrible. In the times of covid, they didn’t even provide packaged bottles, they just filled the bisleri bottles with normal water and provided the same to guests. No glasses, no sanitizations. The washrooms were so unhygienic and dirty. One of the washrooms had a lizard too. The flush of one of the washroom was not working. And the staff there was not at all friendly or helpful. They were just ignoring everything. I went their with my family and we were 4 people. We had selected the plan which has complementary breakfast and dinner. At dinner time they denied to give us dinner for 4 people and just said that they have it registered for 2 people only. We showed them our booking which said complementary breakfast but they didn’t bother look at it and kept showing that they have it for 2 only. They made us wait time 10 pm and after that also didn’t gave us the dinner so i had to take my family outside at 10 for the dinner. They kept on saying, “we have it for 2 only, contact makemytrip because discrepancy is at their end’. They were not customer centric at all. If they were friendly enough while explaining all this and tried even a bit to get this issue sorted at their end, i would have never be posting such wrong review ever. I am just doing it because they are not family friendly at all, you will just feel humiliated if you ho their with your family. We had elderly people with us and not for once they were at all. I have had many hotel trips with small issues which is totally fine because its human nature, i do mistakes all the time, but this was not acceptable at all. I always checkout from a hotel with very good mood, not wanting to checkout at all. But here, i was just waiting for those 2 days to end asap. Though makemytrip customer service really helped us with our booking, they were very helpful and concerning, but the hotel staff was miserable. Very very bad ! in future if i have no options left to stay, still i will never go to this hotel ever.

    Travel Month: Sep 2021

    Room: Classic (2X)

    • user photos
    4.0

    Good property with good location

    prakhar a.solo

    It was a good experience with this property

    Travel Month: Aug 2021

    Room: Classic (2X)

    1.0

    Terrible experience

    mukut g.solo

    Very dirty matress and pillows also no soap in washroom and water bottle is also not provided even after reminders, also there is no covid protocol was followed

    Travel Month: Jul 2021

    Room: Classic (2X)

    Hotel O Diamond Stays Near ISKCON Temple Noida has replied on Mon Aug 02 13:58:24 IST 2021

    Apologies for the problems you had faced, mukut goyal! we have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, palak!

    1.0

    Bad

    aditya r.couple

    Bad experience. Was expecting better

    Travel Month: Jul 2021

    Room: Classic (2X)

    Hotel O Diamond Stays Near ISKCON Temple Noida has replied on Wed Jul 28 16:28:47 IST 2021

    Hi, aditya razdan! we never expect any of our guest to face this kind of problem. Since understanding the kind of hassle faced by our guest, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, palak!

    5.0

    Service is good

    kedar k.loyalty-iconfamily

    Decent rooms and service is good great location.

    Travel Month: Mar 2021

    Room: Deluxe (3X)

    Hotel O Diamond Stays Near ISKCON Temple Noida has replied on Sat Mar 27 05:30:41 IST 2021

    Thank you so much for the amazing feedback, kedar kendrekar! we will strive to keep up with your expectations always. Regards, james!

    5.0

    Food

    vedant m.solo

    Food is good and the service is also good and location is also good
    Safety is good and quality of food is also very good.

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel O Diamond Stays Near ISKCON Temple Noida has replied on Thu Mar 11 08:27:15 IST 2021

    Appreciate your valuable comments, vedanta mestri! happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead ) regards, rachit

    4.0

    Ok

    heerendra s.solo

    Safety was ok, room lacked proper door locks. Food was good, was a bit oily. Services were excellent

    Travel Month: Mar 2021

    Room: Classic (2X)

    Hotel O Diamond Stays Near ISKCON Temple Noida has replied on Mon Mar 15 11:33:07 IST 2021

    Hi, heerendra! thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! regards, alex

    5.0

    Service

    vedant.solo

    The service is very good and food is also delicious.
    It's really good about safety and cleanliness it is very hygiene.

    Travel Month: Feb 2021 (3-Night Stay)

    Room: Classic (2X)

    Hotel O Diamond Stays Near ISKCON Temple Noida has replied on Mon Mar 08 06:30:22 IST 2021

    Thank you so much for the wonderful rating, vedanta mestri. We will be working even harder to make your stay memorable. Regards, james!

    4.0

    Good Stay

    sandeep k.couple

    Location is good easy to reach.

    Travel Month: Feb 2021

    Room: Classic (2X)

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