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Review Of Hotel O D'Villa0123401234

Baner, Pune

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    117 Ratings

    excellent
    43%
    very good
    21%
    average
    18%
    poor
    6%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 4
    • 3
    • 2
    • 1
    • 5
    • 1
    • 5
    • 1

    Rating Categories

    • Location4.3
    • Cleanliness4.0
    • Room4.1
    • Food2.6
    • Hospitality3.4
    • Value For Money4.0
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the property's calm location, spacious rooms, and cooperative staff. Many mention the cleanliness and helpfulness of the team. However, there are frequent complaints about missing amenities like toiletries, poor service, and cleanliness issues, particularly regarding bathrooms and linen. Although the food options are limited and breakfast services are inconsistent, the affordability of the property is noted as a plus.

    2.0

    Pathetic

    swapnil a.solo

    Poor service, no water, no soaps, no proper response from reception team even after multiple follow ups

    Travel Month: Oct 2024

    Room: Classic

    4.0

    Good Stay

    dhanaji g.family

    Nice service, all staff is good and cooperative we have rech at night and staff fully cooperate and clear paper work and giving key

    Travel Month: Sep 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    rajesh.family

    Staff absolutely non coperative. No soap, no towels in-spite of 3 reminder. No seating stool in bathroom. After inquiry. We are not providing seating stool. Early morning our schedule had been flop bcoz of irresponsible staff. Useless

    Travel Month: Aug 2024

    Room: Classic

    1.0

    Pathetic and horrible hotel

    amit t.loyalty-icongroup

    Horrible hotel! avoid at all costs. Dirty rooms and bathrooms! smelly and dirty linen. Absolutely pathetic

    Travel Month: Aug 2024

    Room: Classic

    1.0

    Horrible stay

    nishant k.family

    The room was in worst condition. It was reeking is cigarettes and had even cigarette buds in cupboard. The cleanliness was at its worst. The safety and privacy was compromised as the room door didn’t have latch or prop we lock. I couldn’t even stay for a minute. Horrible experience

    Travel Month: Jul 2024

    Room: Classic

    5.0

    Recommended

    sharun s.couple

    Superb stay and safe, it's a good option to stay with your couple and also with your family, i like the room

    Travel Month: Jun 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    anand s.solo

    Room not maintained properly and shower also leakage and in bathroom warms going and maintaining owner attitude was very bad experience.

    Travel Month: Jun 2024

    Room: Classic

    4.0

    Good Experience, But not with Amenities & Cleanliness

    mayur k.couple

    Good experience but should have properly cleaned the deep cleaned the room and kept the amenities as well

    Travel Month: Jun 2024

    Room: Classic

    2.0

    Poor Stay

    anjani k.

    No facilities at all, no tea, no bathroom accesories, nothing like a hotel stay

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Best place to stay. Try it out

    aakash d.business

    Nice hotel and affordable. Clean. Parking is less but sufficient for 2-3 cars staff is also good.

    Travel Month: Mar 2024

    Room: Classic

    1.0

    mis Selling n out of maintenance hotel

    gaurav d.loyalty-iconsolo

    I reached hotel around 3.30 pm. When I reached there they were looking for available room… after 15-20 minutes they gave me one room. But again in room towels n toiletries were missing. I asked receptionist for the same but he said all towels are with Laundry man he will come by 5.30pm. how can someone run hotel by giving all the towels to laundry? They should have few in spare. Towels came around 7pm. Next day morning I asked for breakfast n they said we don’t have any kitchen. If you don’t have any kitchen n can’t provide breakfast, then why are you misselling the hotel room with breakfast n all meal options.

    Travel Month: Mar 2024

    Room: Classic

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    • user photos
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    4.0

    Good Stay

    ashish s.

    The hotel is in a good area, spacious rooms, reception people are good adwell.

    Travel Month: Mar 2024

    Room: Classic

    3.0

    Average Stay

    anthony v.family

    Google map, room gave a lot of trouble, first the ac was leaking water, below tv stand broke down.

    Travel Month: Mar 2024 (5-Night Stay)

    Room: Classic

    5.0

    Nice clean room

    jignesh r.business

    Nice clean room for a stay. Easy checkin and checkout. Great food options available nearby the hotel.

    Travel Month: Feb 2024 (11-Night Stay)

    Room: Classic

    4.0

    Basic no-frills accommodation

    devesh k.loyalty-iconsolo

    The property is a little hard to find as it is in some by lanes and the roads didn’t have lights at night. The room was basic, no-frills but functional. There was no breakfast on site but there were several inexpensive outdoor food courts nearby.

    Travel Month: Dec 2021

    Room: Classic (2X)

    5.0

    Good experience

    gaurav d.couple

    Good rooms an staff an nice place love it

    Travel Month: Oct 2020

    Room: Classic (2X)

    Hotel O D'Villa has replied on Mon Jan 04 07:48:51 IST 2021

    Glad to see that you have rated us positively, gaurav deokar! do give us more chances to delight you in the future as well. Regards, rachit

    3.0

    Facilities were not proper

    s d.solo

    Wifi not working. Washroom was so dirty even there were hairs too. Even on special request early breakfast was not availed. Under the bed all dust was there it was dirty.

    Travel Month: Dec 2020

    Room: Classic (2X)

    Hotel O D'Villa has replied on Fri Jan 01 10:00:06 IST 2021

    Hi s d katoch, we're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

    1.0

    Very terrible, no proper services, tv not in working in conditions, toilet flasher not working, bathroom blocks

    neelesh l.couple

    Not so good-very terrible, no proper services, tv not in working in conditions, toilet flasher not working, bathroom blocks

    Travel Month: Oct 2020

    Room: Classic (2X)

    Hotel O D'Villa has replied on Tue Oct 27 17:00:53 IST 2020

    Hi neelesh londhe, we're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

    3.0

    Better one in Baner

    shrikant g.couple

    It was a calm place and is kept clean and tidy. Staff was co operative. The place has quick access to high street, mall, and highway on other Side. Thanks

    Travel Month: Feb 2020

    Room: Classic (2X)

    Hotel O D'Villa has replied on Thu Feb 27 11:05:04 IST 2020

    Thanks for your valuable time to write a review, Shrikant. We'll strive to ensure your next stay with us is more comfortable and relaxing. Looking forward to welcome you soon. Regards, Akanksha!

    4.0

    Nice location

    pranay p.group

    It has nice location but it's far away from actually Pune City, if you were planning for Pune visit then please don't chose this Hotel

    Travel Month: Jan 2020

    Room: Classic (2X)

    Hotel O D'Villa has replied on Wed Feb 26 07:41:02 IST 2020

    Hi, Pranay! Thank you for rating our services. We understand that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Navneet

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