When we were checking in the hotel, owner was saying that he didn't received any booking of my name and was asking to book offline. We have booked the hotel including breakfast, but owner of the restaurant said there is no breakfast. Owner was telling us to cancel the booking and rebook offline by paying him cash. Owner also said that they don't accept online booking and asked to pay again by cash. We have booked the hotel with service like Hot water, TV, wifi, morning breakfast but we have not received any of these services. Room door was broken, bathroom door was broken, basin was not proper, drainage was blocked. water was not going through drainage and was storing in the bathroom. Overall experience was worst😡