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Review Of Hotel New Kenilworth International0123401234

Mall Road, Manali | 8 minutes walk to Tibetan Monastery

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    2.7
    Average

    226 Ratings, 170 Reviews

    excellent
    10%
    very good
    22%
    average
    24%
    poor
    20%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 1
    • 3
    • 3
    • 1
    • 4
    • 3
    • 1
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.0
    • Room3.1
    • Food3.4
    • Hospitality3.3
    • Value For Money3.2
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    Reviews Summary

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    This property boasts a prime location on Mall Road, making it easily accessible for travelers. Guests acknowledged spacious rooms and a decent food menu, highlighting that the service could use some major improvement. However, numerous reviews pointed out cleanliness issues, maintenance concerns, and unpleasant odors emanating from nearby sewage facilities. Staff behavior varied from cooperative to rude, ultimately impacting guests' experiences negatively. While it offers good potential, cleanliness and service standards remain areas that need urgent attention.

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