This property has received a lot of criticism for not matching the online pictures, with many guests citing dirty rooms, broken facilities, and rude staff. Complaints about poor cleanliness, broken amenities, and a lack of basic services like water and towels are common. While some guests noted a good location and decent room service, they were overshadowed by overall dissatisfaction and hygiene concerns. Many described their stay as a frustrating experience with unexpected delays and inadequate support from the staff.