Guests express significant disappointment with the property due to multiple issues. Cleanliness is a major concern, with many reporting dirty rooms and bathrooms. Service quality is poor, with staff described as rude and unresponsive. Amenities are often non-functional or lacking, and the food provided is subpar. Additionally, guests noted safety and parking issues. While some compliment spacious rooms and decent food, overall experiences were marked by dissatisfaction and frustration with the service and maintenance.